Ratings include all 31 reviews. Reviews collected directly from clients are shown only with their permission.
I had a great experience with Jeff and the Guaranteed Rate Affinity Team! They answered all of my questions (and for a first time home buyer, there were plenty) and were happy to explain and offer suggestions based on market forecasts and their expertise and knowledge.
They were good at sending reminders of when things were due
NNoah N.
Easy to work with, and friendly customer service.
BBranson N.
Team was very responsive and helpful navigating through the process.
EEricko Y.
Jeff was great to work with. He was always available to contact and explained the process thoroughly. Any questions were always answered quickly and efficiently
JJamison M.
Great working with them
CCynthia M.
The service is excellent, but the closing costs were high.
GGeorgia A.
I am very satisfied with the work that they did
JJohn T.
Great service, good systems, helped a lot with the process
FFrederick P.
Jeff Fries was amazing. He worked with us for an extended period of time until we found our perfect home. He was communicative, kind, and we trusted him every step of the way.
EEmily C.
Great customer service and easy to work with
LLindsay S.
Jeff has always been easy to work with and ensures every detail is accounted for.
TTravis R.
Super helpful and responsive to questions. Whole process went very smoothly.
CChandler H.
Jeff Fries was a great partner in our loan search process. He spoke with us in a way that conveyed mutual respect and professionalism. We had spoken to another loan officer at a different lender, and that experience made us feel inadequate, and talked down to. Jeff made sure to answer all our questions in great detail, and was very respectful of our strategy and ideas. We would work with Jeff again, and would recommend him to our family and friends should the opportunity present itself.
KKyle D.
The process was handled effectively and with consideration of the fact that I was in a different state. The people I worked with were always available & helpful.
BBeverly S.
Did very good work and didn't leave you in the dark
DDavid P.
Jeff was a god send explained everything very easy as I'm a first time buyer he was very patient helped me navigate everything and even met up with me to help with my poor computer skills definitely a blessing to me and my family
WWilliam C.
They were absolutely amazing through the whole process
KKathleen E.
Jeff made our whole experience so easy and took so much stress away! He was professional, quick and made us feel safe with every decision made.
JJonathan R.
Very responsive. Worked around the clock to answer questions and resolve issues.
DDeah N.
Jeff was great.
AAlexander B.
They were very helpful
DDusty A.
Easy to work with answered all my questions
TThomas H.
Excellent help through the entire mortgage process