Dottie Shields

I couldn’t believe how smoothly this went.

I have used Guaranteed Rate for previous home purchases. I trust Dottie and she is wonderful to work with.

Feb 1, 2026

Dottie was the most understanding and efficient person you can imagine. I will definitely refer her to my friends and family. If you are looking for a mortgage, don’t hesitate to contact her.

Dottie Shield is a joy to work with. She communicated on my loan status from beginning to closing. Her years of experience shows in the work that she does.

Ease of doing business. Dottie Shields has excellent knowledge and customer service

Oct 13, 2025

If you are looking for elite customer service, Dottie at Rate is your person. She returns phone calls promptly, answers all your questions and gives great advice. She even helped me through a difficult situation at closing. I was extremely grateful for her professionalism and kindness.

Sep 19, 2025

Dottie was awesome with getting everything processed in time for our mortgage. She is very easy to work with! Definitely recommend

Fantastic Service

Aug 4, 2025

Personable, always available, and quick. Dottie treated me like family while getting my loan on time for closing under tight circumstances. I would recommend her to anyone!

Personable, always available, and quick. Dottie treated me like family while getting my loan on time for closing under tight circumstances. I would recommend her to anyone!

Great service very helpful easy to deal with.

Feb 27, 2025

Very knowledgeable easy to deal with and can close quick. Highly recommend

Dottie Shields was fabulous. She answered every question I had. Her customer service is above par. Communication was very important to me and she was so great with communication. Dottie really put me at ease with the whole process.

Dottie made it so easy!

Dottie Shields and her team were amazing. They made the process very easy. I would highly recommend them.

I’ve used GR a couple times and referred others due to the great experiences.

Great customer service and communication, very fast to closing.

Excellent communication, ease of uploading docs and using app

Dottie was excellent and her whole team was very helpful throughout the process

Dottie our loan officer was very helpful during the home buying experience

Dottie and her team were extremely helpful and informative for my wife and me, especially since we were first time homebuyers and didn't know anything about anything. They helped us feel better about the whole process

Dottie Sheilds helped me through the process from start to finish and personally came to closing to explain papers to me. The rest of the team, Nicole Beck and Landon Brennan were equally as helpful.

Dottie and Anna were the best

Our entire experience was nothing but pleasant

Dorothy “Dottie” Shields was extremely professional while still being relatable and easy to talk too. She went above and beyond to make sure that I understood every step of the process. She was very communicative and easy to reach. She is most importantly kind and very knowledgeable. I would totally work with her again for future transactions!

I want everyone I care about to go through the same great experience that I had

Excellent service