Producing Branch Manager · NMLS# 984676
Today · 9 AM – 5 PM
Office hours
Based on 218 star reviews
Based on 221 reviews
Ratings include all 221 reviews. Reviews collected directly from clients are shown only with their permission.
I was regularly given updates in regards to how the process was progressing and what I needed to do. Our side of the sale went smoothly, the other side, not so much.
Response from Owner
Thank you for your feedback, Gary! We’re glad to hear communication was consistent and that we could help make your homebuying experience as smooth as possible. We appreciate the opportunity to work with you and wish you all the best in your new home!
Nick stepped in to help me secure a mortgage on my first home after an abysmal experience with a different lender. He saved me an immense amount of closing costs compared to the other lender, and the dedication and speed of him and his team allowed us to close a week early. Throughout the whole process Nick was incredibly professional, up front, and had great communication. I felt that I could ask him any question and I trusted that he would answer honestly. I felt like he had my back and was working for my best interests at all times. I would highly recommend Nick and his team to anyone looking for a mortgage.
Response from Owner
Thank you so much for the kind words! It was a pleasure helping you with your first home purchase, and I'm glad we could turn things around after your previous experience. I really appreciate your trust throughout the process, and I'm so happy we were able to save you money and get you to the closing table early. Congratulations again, and thank you for the recommendation!
Transparency and gets the job done
Response from Owner
Thank you, Hector! I really appreciate your support and trust. It means a lot to know you value our transparency and commitment to getting the job done. Thanks again!
Nick and Team always take great care of me and my needs. Responsive, flexible, and works for my benefit. Highly recommend to all
Response from Owner
Thank you, Mark! I really appreciate your kind words and your trust in our team. It's always a pleasure working with you, and we're committed to staying responsive, flexible, and focused on what's best for you. Thanks again for the recommendation, we truly value your support!
Very responsive and communicated clearly. Very efficient and made financing/closing a breeze.
Super helpful in answering all of our questions. Very timely with everything. There was no delays and very quick turnaround time.
The team made the process simple and were very easy to work with.
It was wonderful dealing with Nick! He was always available to answer any of our questions or concerns. Would highly recommend him to friends and family. Thank you Nick!
Nick was great and easy to work with!
Nick and his team were great to work with and we appreciate them so much! Definitely would recommend!
Nick and his team were all just so amazing! An absolute pleasure to work with from start to finish. This was our first home-buying experience so my husband and I didn’t know what exactly to expect or what to do. Nick and his team walked us through every step of the way and ensured we understood every bit of the process. If there was anything I was confused on, someone was reaching out to better explain it for me. 100% I would go through them for all future home-buying needs and would recommend them to anyone!
Response from Owner
Really appreciate your kind words, what an amazing review! I’m thrilled we could guide you through your first home purchase, congratulations and thank you for trusting us!
We have worked with Nick twice now and I cannot recommend him enough. He makes the process so simple and easy. I have already referred family and friends to Nick and they all have similar things to say.
Response from Owner
Thank you so much, it's such a pleasure working with you both. Thank you for your continued trust, loyalty, and referrals!
Nick was incredible at making the home buying process super simple. He answered any and every question I had at a moments notice. I would highly recommended using Rate to anyone interested in getting started purchasing a home. I will continue to utilize them in the future!!
Response from Owner
Really appreciate your kind words and recommendation! It was a pleasure helping you through your home-buying journey. I hope you love your new home!
I had a very good experience with my representative
Very professional and communicative with every step of the process.
Nick went above and beyond what I thought was possible and I'm in my new home. Thanks to Nick and his team.
Nick Masouras and his team at Rate are phenomenal!! If I could give them 10 stars I would! I highly recommend Nick, he is professional and will go out of his way to answer your questions and work any time to get the job done. He will lead you every step of the way and make sure you understand the process. I assure you that you won’t be disappointed with him!
Response from Owner
Thank you for the amazing review! I’m grateful for your trust and so glad we could make the process smooth and clear.
Nick made buying a house easier then I thought it would be!!! He walked me through everything step by step. He answered calls and texts very promptly. Him and his team worked hard up until the very last minute the night before closing. I can’t thank you enough for all your help.
Response from Owner
Thank you so much for the kind words! I’m thrilled we could make your home-buying experience a great one!
Wouldn’t go anywhere else for my Mortgage needs. Nick and his team are excellent at what they do!
Response from Owner
We truly appreciate your trust and support! It means a lot to know you’d choose us again. Thank you!
Great professional Rate team that protected , supported and guided me to a successful purchase of a property that fits my needs. Rates a well rounded team. Nick does a great job that I would recommend to any property buyer.
Response from Owner
Thank you so much for the kind words! We’re thrilled we could help guide you through the process and find the right property. It was a pleasure working with you!
Nick has been absolutely amazing for us during this very stressful process. He explained everything that we questioned so we could understand even the littlest of things. Nick is one guy I would recommend to ANYONE buying a house!
Response from Owner
Thank you so much for the kind words and trust throughout the process. I’m glad I could help make things easier to understand during such an important time. I truly appreciate the recommendation, I would be happy to help with anything financing related!
Nick was fantastic through the whole process. Nice and knowledgeable. Would highly recommend for anyone looking to buy a house.
Response from Owner
Thank you for the great feedback! I appreciate the kind words and am glad I could help make the process smooth. Always here if you need anything in the future!
I cannot begin to show my appreciation for choosing Nick as my lender. Throughout the process, he answered any questions I may have had or calmed me down during stressful portions of buying a home (first time home owner/buyer). Nick is extremely through throughout the entire process of buying a home and rather than just a client, he treats you as he would family. I cannot express how thankful I am/was to be given an opportunity to work with him and I cannot recommend him enough. He answered my calls/texts at anytime of day, even the weekends! If you’re looking for not only a lender but for a guy who has pride in what he does, I sincerely recommend rather than going to your typical lender, you choose Nick. In the future when I buy my next home, I certainly know who I will choose again. Thank you so much Nick!!
Response from Owner
Thank you so much for the kind words and trust throughout the process. It was a pleasure helping you with your first home, and I’m grateful for the opportunity to be part of such an important milestone. I’m always here if you need anything down the road!
Response from Owner
Thank you so much for the 5 star review, Bobbie!
Nick was amazing throughout the entire process. He is very thoughtful and takes the time to ensure you understand everything and are on the same page every step of the way. Highly recommend!
Nick did what I thought was the impossible for my family and I. He went above and beyond to assure we got what we needed in order to purchase a new home. He was very reliable and always there to answer any questions I had through this process. Nick not only was professional but he also knew how to make you feel like you were a life long friend at the same time. I highly recommend Nick to anyone looking for a home loan. You will not be disappointed. I cannot thank you and your team enough for making this possible.
Response from Owner
Thank you so much for your kind words! I'm truly honored to have been able to help you and your family achieve your dream of purchasing a new home. It was a pleasure working with you, and I'm thrilled that I could provide the support and guidance you needed throughout the process. Your recommendation means the world to me, and I'm grateful for the opportunity to have made a difference in your home-buying journey. Wishing you all the best in your new home! - Nick
Nick was AMAZING! But some other parts of the process seemed like there were some gaps in communication internally between other team members, which is why I can’t give a 10.
We cannot thank Nick enough for his exceptional service. From start to finish, he went above and beyond to help my fiancé & I secure the best mortgage for our new home. His knowledge, professionalism, and dedication made the entire process seamless and stress-free. We truly felt like he had our best interests at heart every step of the way. We highly recommend him to anyone looking for a trustworthy and reliable mortgage broker. Thank you again, Nick for everything!
Response from Owner
Thank you so much for your kind words! It was truly a pleasure working with you and your fiancé to help secure the perfect mortgage for your new home. I'm so glad to hear that the process felt seamless and stress-free – that's exactly what I strive for! I truly appreciate your trust and recommendation. Wishing you both all the best in this exciting new chapter. If you ever need anything in the future, don't hesitate to reach out!
You’d be hard pressed to find someone as client-focused as Nick Masouras. He really does place great emphasis on transparency and communication throughout the process. I highly recommend him for anyone seeking a professional, reliable, detail-orientated, and client-focused service.
Response from Owner
Thank you so much for the fantastic review! I truly appreciate your kind words. It’s always my goal to provide clear communication and reliable service, and I’m glad to hear that it made a difference for you. Thanks again for your recommendation – it means a lot!
We were in a tight spot not knowing what was going to happen with our new home purchase after our deal fell through with another lender. Nick was recommended to us by the sellers of our home after they found out what happened. Within less time than it took our first lender, Nick saved our deal, worked out all the kinks, and got us to the closing table stress free. A true blessing to us and anyone he works with I’m sure of it. Thank you Nick.
Response from Owner
Thank you for the kind words! I’m so glad I could help you get things back on track and make the process stress-free. Wishing you all the best in your new home!
Nick was absolutely amazing to work with! I would highly recommend Nick to anyone who is looking to buy a home. As a first time home buyer, he called and walked me through every single detail throughout the entire process of buying a home. We probably spoke on the phone about 100 times haha. He made sure my wife and I felt comfortable and understood exactly what was going on each step of the way. He always made sure everything he did was in our best interest. We truly appreciated his advice, guidance and patience with us. I can’t say enough great things about him. He was phenomenal and made this a great experience!
Response from Owner
Thank you so much for the kind words! It was an absolute pleasure working with you and your wife. I'm so glad I could help make the home buying process a smooth and comfortable experience for you both. Your trust and communication made it easy to guide you every step of the way. I truly appreciate your recommendation and am thrilled that you had such a positive experience! If you ever need anything in the future, don't hesitate to reach out. Enjoy your new home!
Great communication. Nick is the best lender I know. Everyone I spoke to was very helpful. Timeline for this loan was awesome!
I’ve been a real estate agent since 2003, Nick is the “world’s greatest mortgage professional”. I wish I had met him earlier in my career. Myself, my family, my friends and countless clients in recent years love working with him. You will not find a more knowledgeable, courteous, genuine and willing source for mortgages. I hear the same thing every time: “yeah, he was great! So easy to work with” This isn’t a “lone wolf” experience, Josip & Renato Capelj deserve a honorable mention for their contribution the this organizations ethos of passion, service and general excellence. As an individual homebuyer and mortgagee this is one of the best professional customer service experiences I’ve witnessed. As Real Estate Professional these guys were a core dynamic to my client experience; truly free of incessant nagging and nebulous sales puffing. Many thanks to the various team members that contributed to this groups brand over the years.
Response from Owner
Wow, thank you so much for such an incredible review! It truly means a lot coming from someone with your experience in the industry. Working with you, your family, and clients has been an absolute pleasure, and I’m thrilled to hear that you've had such a positive experience. I’m proud to be part of such a great team with Josip, Renato, and everyone else who helps make this possible. Our goal is always to make the mortgage process as smooth and stress-free as possible, and it's fantastic to know we succeeded in doing that for you and your clients. Thanks again for the kind words, and I look forward to continuing our work together!
Really appreciated Nicks hard work on a quick turn around!
Nick came in and changed the game. He insured that as a first time home buyer I had a great experience. Also he was a super in my case it was some circumstances that almost ruined my deal. But he saved it all and I closed on time with no delays. If I ever buy another home Nick is the guy I would use. I've already told so many people that he is the person to go to.
Nick was amazing. He went over and beyond to make sure that the process was smooth.
Nick is very helpful through the process and gets things done. He seems to be always available for questions.
Immediate attention, trustworthy advice. Nick consistently over delivers, and I would use no one else for my mortgage.
Nick was always available. He answered my questions and was very empathetic about my situation and tailored his solution to my needs and wants.
Nick was great and made sure everything went smoothly!
Great, thank you
Nick was absolutely wonderful to work with. He was quick, attentive, and willing to go the extra mile to get us closed that much earlier. We truly appreciated how kind and professional he remained through the entire process. I will definitely be recommending him to our friends and family!
Nick is awesome! I highly recommend him to anyone who is looking to refinance or for a new mortgage on their home. He is very personable and walks you through each step of the way. He always takes care of his customers!
Nick did a great job informing me about everything. Walked me through every step, and always returned my missed calls in under 1/2 hour. He made the process very easy and pleasant. Highly recommend nick to anyone
Great communication, very knowledgeable and helpful. Thanks nick!
Nick was exceptional. He exceeded all our expectations. Thank you so much Nick and entire Caliber team!
Nick was so easy to work with! He made this process so simple and answered all questions I had at any time. He worked hard and fought for me so we could close on the expected day.
Really great communication--and helped me avoid overpaying for home insurance! Huge life saver, there.
Nick was very helpful
Nick is the best...