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Based on 26 star reviews
Based on 28 reviews
Ratings include all 28 reviews. Reviews collected directly from clients are shown only with their permission.
Jessica and her team are simply the best! They always have our backs, and we wouldn't trust anyone else. We've worked with them for years, and they're now helping us with our third home. Jessica is always professional, knowledgeable, responsive, and truly cares about her clients. She's my go-to person, and I highly recommend her to anyone looking for outstanding service. Thank you, Jessica and the entire team, for always taking such great care of us!
My agent Jessica Cole was the best part about buying our first home her professionalism and dedication to us getting into a home stretched beyond normal work hours and multiple time zones as we are a military family, the same as Jessica. I cannot recommend her and rate enough for the job of getting a VA home loan.
Everything went very smooth and timely. Communication was great. No complaints!
Response from Owner
Thank you, Brendan! I hope you enjoy your new home.
She was great to work with and on top of her job!!
Response from Owner
Thank you for the review, Jeremy! I hope you enjoy the new home and community!
We shopped around for best rates and nobody was more competitive and transparent throughout the process navigating the mortgage and getting through a VA loan more than Jessica. Bonus was her warm and calm demeanor throughout the process.
Response from Owner
Thank you so much for your kind words. I enjoyed working with you as well!
Jessica made all the difference during our refinance, which was our third loan (fifth PCS) as a military family, and our first time using a VA loan. When our original lender dragged their feet on the original mortgage and we lost the ability to roll over proceeds from our previous home sale, Jessica stepped in and helped out! Her communication was outstanding. She walked us through the entire VA loan process, answered any questions we had, and somehow managed to close the loan in under a month. As a 39-year-old active-duty judge advocate, I’ve been through enough military moves to know how rare it is to find someone who truly “gets it.” Jessica is a military spouse herself, and that perspective shines through. She understands the urgency, the unique challenges we face, and exactly what military families need from a lender. We highly recommend Jessica to any service member or veteran. You will not find a more knowledgeable, responsive, or genuinely caring loan officer anywhere. Thank you, Jessica, for taking such good care of us!
Response from Owner
Thank you so much, Sean! I enjoyed working with you and getting to know your beautiful family. Thanks, again, for your service.
As a professional Realtor, it was a joy working on the other side of the file with buyers that were using Jessica. She was professional, great with communication, and worked well even with a tight timeframe at the end!
Response from Owner
Thank you, Scott! You were wonderful to work with as well.
Working with Jessica means professionalism and loyalty. She was able to get us the best interest rate and smooth al paperwork. She and her team makes this process seems easy. I will 100% recommend her and the Rate team.
Guaranteed Rate Loans was a great experience. This was due to support and assistance Jessica gave during this process. Any obstacles that occurred were handled with professionalism. Would recommend to anyone looking for a home loan. Thank you.
Jessica was so patient with us. She walked us through every step and made sure we were informed about all
Response from Owner
Thank you, Justine! I loved working with you!
Very knowledgeable about the VA process so I highly recommend her to any veterans new to home buying. Was also very vigilant on the rate fluctuations and was able to lock me in at a good rate. Can’t recommend enough!
Response from Owner
Thank you so much, Zach!
Jessica was extremely helpful, very professional and had lots of patience explaining everything taking her time to make sure i understood everything correctly, i would definitely recommend
Response from Owner
Thank you, Michal! I enjoyed working with you, and I hope you are enjoying your new home!
They worked with me very nicely on time and great team work.
Great People to work with
ya'll got it done
They were great
Jessica always goes above and beyond for all of my clients! I couldn't ask for a better lender! Highly recommend!!
Response from Owner
It is always wonderful working with you! The best of the best!
This woman knows what she’s doing !! She answered any and all questions we had to ask. Jess even gave us great advice that would benefit us. If I could give 10 stars I would. Thanks so much Jessica. You are the best.
Response from Owner
Thank you for the kind words!
Jessica was a pleasure to work with, I highly recommended working with her. From the preapproval to the closing table was a smooth transaction.
Response from Owner
Thank you so much, Javier! You were so responsive, professional, and wonderful to work with too!
Jessica is very professional and attentive to all of our needs. If you want your dream home, she is your girl. Call Jessica Cole for your Home Loan, you won’t regret it!!
Response from Owner
Thank you for the review, Jamie! You two were a joy to work with. I hope you’re loving your new home!
Jessica was the key when we bought our house. When we closed, the seller’s realtor told us it was because of Jessica we got the house we wanted. She is quick and thorough to ensure we got best possible rates and answering all our questions! Thank You Jessica for going above and beyond throughout the process to ensure we got the house we wanted!!!!
Response from Owner
I’m so glad the phone call to the listing agent helped your offer get accepted and kept your PCS on track. Hope you are loving the new place!
My absolute favorite lender. She truly takes care of my clients and is always available. Jessica makes the process so quick and easy!
Response from Owner
It is always lovely working with you, Liz! It's obvious you care for your clients just as much as I do!
ABSOLUTELY recommend. Friendly, intelligent, responsive, professional, and caring. She was always ahead of me, helping me before I knew I needed help, preparing every detail that could benefit me. She doesn't only know the textbook process; she knows all the nuances that can only come with many years of experience. A truly admirable pro!
Response from Owner
Thank you for the kind words, it was so wonderful working with you!
Jessica is great for first time homeowners! She's always responsive, and helps explain every step of the way! She's very personable, and puts that extra personal touch to a big spend like buying a house. HIghly recommend!
Jessica was amazing. Helped me with all my questions & got me locked into a great rate! I recommend jessica!