Ilene Cohen

My loan officer went above and beyond

The process was fairly smooth, Ilene was very communicative. I would have liked a little more communication or earlier action (where possible) for things like insurance but that may have been outside of her control. (We didn't have the masterwork insurance until roughly a week out from closing so I had to rush looking for ho6 policies)

Feb 2, 2026

Amazing experience, very easy transaction, communication was so easy and frequent. Highly recommend working with Ilene!

Dec 14, 2025

Explained every step along the way. Very personable.

Ilene found us a great rate. She and team did a great job of simplifying the process. Communication/follow-up was excellent throughout. I was impressed/amazed with how quickly we got to closing.

Nov 1, 2025

No written review

I had an all-around lovely experience working with Ilene!

Sharbel Shamoon and team are fantastic.

Stellar service and communication

Ilene was excellent

Incredible service and support! Ilene and her team did a spectacular job of communicating through the process and walking me through each step. Wouldn't change a thing!

Their service goes about and beyond. They keep you on track through the process.

Ilene Cohen and her team were fantastic. Ilene is friendly, responsive, and knowledgeable and took much of the intimidation out of the process.

GR was able to deliver what it said it would

From the very first phone call with Ilene, it was clear she was going to make the loan application process as painless as possible, and every step of the way that has been true.

Ilene Cohen was incredibly thorough, organized, knowledgeable and patient. She made the process very easy for me.

Pre-underwriting option. Availability/support throughout process.

Feb 1, 2024

No written review

Jan 15, 2024

No written review

Mar 28, 2023

Working with Ilene to obtain a mortgage for our home was a delight! She made the process feel like a breeze, and she truly felt like a partner who would advocate for us each step of the way. I would be happy to work with her and the team again!

Feb 27, 2023

I ran into a complicated situation when purchasing my first property and was almost certain about losing my deposit. Luckily, I was connected to Ilene through my realtor. Together with her team, Ilene turned it all around and now I’m positing my 5-star review for her in my condo. She will be with you in every steps, patiently answer or try to find answer to every questions you might have and above all she is the expert at what she does. I highly recommend her for your mortgage needs!

Jan 6, 2023

Ilene has been a fantastic partner and a great resource for so many of my clients. She is passionate about educating her buyers and laser focused on helping them reach their goals of home ownership.

Dec 14, 2022

Referred several family & friends to Ilene and team, all very happy!!! Recently, went through my own refinance and experience was great!!!

Oct 25, 2022

Ilene was knowledgeable, patient and helpful!

Oct 25, 2022

I worked with IIene as my loans officer and she was very helpful, she advised alot and was always available to answer my questions. She made sure I understood every step of my home purchase. She is such an amazing person to work with. Thank you IIene...I love my new home.