Vice President of Mortgage Lending · NMLS# 1482799
Today · 9 AM – 5 PM
Office hours
Based on 40 star reviews
Based on 47 reviews
Ratings include all 47 reviews. Reviews collected directly from clients are shown only with their permission.
Leigh is incredible at what she does & an overall amazing human. I have worked with many lenders throughout my career and Leigh is who I ALWAYS come back to. She's professional, knows her stuff, never cracks under pressure & does everything she can for her clients. Thank you Leigh for everything you do!!! Cheers to many more!
Leigh has assisted us with both getting a bridge loan for the purchase a new house and getting a HELOC. In each transaction, she was highly communicative, A fear advocate, and a cheerleader for the excitement what was to come. She consistently makes things easy and clear and it’s overall just great to work with
Leigh Jones & her amazing team.
No written review
There was a bit of confusion but overall a very easy and accommodating experience
Working with Leigh Jones made the entire mortgage process clear and achievable. She made herself available to answer questions at any time and quickly provided updates with new information throughout each step. Her professional guidance and patience is truly appreciated!
We cannot recommend Leigh highly enough! She was absolutely fabulous to work with and guided us through every step of the mortgage process with patience, clarity, and genuine care. When we ran into challenges selling our previous home, Leigh helped us pivot seamlessly so we could still close on our New Jersey house on the timeline we needed. She suggested a bridge loan that made everything possible and significantly reduced our stress. Leigh was always responsive, happy to run new numbers as we looked at different homes, and never once showed frustration. She truly had our best interests at heart. She even secured us a better loan option—recognizing that a fixed-rate mortgage would be a better fit than the ARM we initially considered and finding us an excellent rate. Thanks to Leigh’s expertise and dedication, we closed on time and felt confident throughout the entire process. We are incredibly grateful for her and would wholeheartedly recommend her to anyone looking for an outstanding mortgage lender.
Leigh was absolutely wonderful to work with. She guided us through every step of the mortgage process with patience, clarity, and genuine care. When we ran into challenges selling our previous home, she helped us pivot quickly and suggested a bridge loan so we could still close on our New Jersey home on the timeline we needed. She was always responsive, happy to run updated numbers as we looked at different homes, and never once made us feel like a burden. Leigh truly had our best interests at heart. She even identified that a fixed-rate mortgage would be a better option for us than the ARM we originally considered and worked to secure an excellent rate. Thanks to Leigh’s expertise and dedication, we closed on time and felt confident throughout the entire process. We are incredibly grateful for her support and would highly recommend her to anyone looking for a mortgage lender who truly goes above and beyond.
The entire process was ease and stress free.
Everyone especially Leigh was amazing!
Leigh was very attentive and knowledgeable. Whenever I needed a question answered she was readily available.
Leigh was so amazing at keeping on on track with our mortgage. She was accessible when we needed her and very kind throughout the process.
Leigh Jones at Rate was a true joy to work with. She was on top of everything from start to finish, incredibly responsive to our many questions, and made what would have been an otherwise stressful process simple and easy the whole way. She is simply the best!
I never knew certain lending options were possible before coming to Guaranteed Rate and it turned out to be much better for me financially in the end than any of my other banking options. They also paid attention closely to my specific goals and walked me through every step very clearly as this was my first time getting a mortgage loan and I had no other guidance.
Excellent experience everyone was wonderful. Leigh Jones was so wonderful and helpful!!!!
Our lender Leigh was communicative, timely and got us a loan that we were satisfied with.
Easy process, friendly service
The Guaranteed Rate team was wonderful to work with! As first time home buyers, they took the time to educate us through every step and answered every question we had quickly and thoroughly.
Working with Leigh Jones was the primary reason. She was a great Lender, very smart, efficient, caring and knowledgeable.
Leigh was so efficient and so on top of everything I felt like I was in great hands from start to finish. Highly recommend.
Leigh Jones came recommended to us and we are so grateful she was! Leigh and her team at Guaranteed Rate were wonderful to work with! As first time home buyers, they took the time to educate us through every step and answered every question we had quickly and thoroughly. They are lovely people, and we'd highly recommend them, especially to first time home buyers.
It was a pleasure working with Leigh! We were first time home buyers and she was able to help guide us in getting our mortgage. She was incredibly communicative and able to answer all our questions every step of the way. We had a 30 day close and she got in done with no issues! Can’t recommend her enough to anyone looking for a lender!
Leigh was wonderful.
Refi process was smooth and easy! Leigh and her team were on top of everything and kept us well informed at every step!
Here I thought customer service was dead. With Rate it couldn’t be farther from the truth. Every person I encountered was helpful and courteous. Leigh Jones is a rockstar! She insured we were informed every step of the way. She answered all our questions and made the whole experience seamless. If I ever need another mortgage, I would only consider Rate and more specifically Leigh Jones!
My recent journey navigating the world of mortgage lending was made exceptionally smooth and even enjoyable, thanks to the outstanding support of Leigh Jones, Vice President of Mortgage Lending at Guaranteed Rate. From our very first conversation, Leigh demonstrated a level of care and kindness that immediately put me at ease. She took the time to truly understand my needs and financial situation, ensuring that I felt heard and valued throughout the entire process. What truly stood out was Leigh's resourcefulness. No matter the question or challenge that arose, she consistently had insightful solutions and readily provided the information I needed. She navigated complex details with grace and efficiency, making what could have been a stressful experience feel manageable and even empowering. Furthermore, Leigh excelled at keeping me clear on the entire process. She patiently explained each step, demystifying the often-confusing terminology and paperwork involved. Her communication was always prompt, thorough, and easy to understand, leaving no room for uncertainty. I always felt informed and confident in the decisions being made. Leigh Jones is more than just a mortgage lender; she is a dedicated professional who genuinely cares about her clients. Her caring nature, resourcefulness, commitment, and unwavering transparency throughout goes unmatched. Her guidance ensured I felt secure and well-informed throughout my experience. She meticulously explained each stage, leaving no room for ambiguity or confusion. Her open and direct communication fostered a sense of trust and kept me well-informed from start to finish. Leigh Jones made my experience with Guaranteed Rate truly exceptional. I wholeheartedly recommend Leigh to anyone seeking a knowledgeable and supportive partner in their mortgage journey.
My recent journey navigating the world of mortgage lending was made exceptionally smooth and even enjoyable, thanks to the outstanding support of Leigh Jones, Vice President of Mortgage Lending at Guaranteed Rate. From our very first conversation, Leigh demonstrated a level of care and kindness that immediately put me at ease. She took the time to truly understand my needs and financial situation, ensuring that I felt heard and valued throughout the entire process. What truly stood out was Leigh's resourcefulness. No matter the question or challenge that arose, she consistently had insightful solutions and readily provided the information I needed. She navigated complex details with grace and efficiency, making what could have been a stressful experience feel manageable and even empowering. Furthermore, Leigh excelled at keeping me clear on the entire process. She patiently explained each step, demystifying the often-confusing terminology and paperwork involved. Her communication was always prompt, thorough, and easy to understand, leaving no room for uncertainty. I always felt informed and confident in the decisions being made. Leigh Jones is more than just a mortgage lender; she is a dedicated professional who genuinely cares about her clients. Her caring nature, resourcefulness, commitment, and unwavering transparency throughout goes unmatched. Her guidance ensured I felt secure and well-informed throughout my experience. She meticulously explained each stage, leaving no room for ambiguity or confusion. Her open and direct communication fostered a sense of trust and kept me well-informed from start to finish. Leigh Jones made my experience with Guaranteed Rate truly exceptional. I wholeheartedly recommend Leigh to anyone seeking a knowledgeable and supportive partner in their mortgage journey.
Leigh was excellent in helping us secure our mortgage
Leigh is great to work with, she’s helped numerous clients get the financing and grants they need for their home purchase. She does all of her due diligence so there are no surprises!
Good customer service. Prompt responses.
Service was great and RJ’s patience was great.
Excellent, friendly, and fast service
I had started my refinance process 2x before finding Leigh Jones ... I knew after one call I wanted to work with her because she was informative and fast. She explained things in a way I could understand which was very important to me since I felt the previous 2 lenders did not.
Leigh Jones made the entire process easy and comforting. We felt she was truly by our side every step of the way.
Super easy to work with, incredibly informative, quick turnaround
Leigh Jones was so phenomenal to work with! She is smart, hardworking, responsive, creative and really knows the industry.
They were so helpful
They were so helpful and encouraging throughout the whole process.
Leigh & her team were a pleasure to work with & got everything done in record time! You can trust Leigh & Rate for great results.