Ratings include all 10 reviews. Reviews collected directly from clients are shown only with their permission.
Working with Karen was a dream from start to finish. As a real estate agent myself, I know how much goes into a transaction behind the scenes, and I can honestly say she exceeded every expectation.
She was incredibly responsive, proactive, and patient throughout the entire process. She took the time to explain every option, not just to me but to my husband as well, answered all of our questions, and helped us navigate every step with calm, patience, and confidence.
What stood out most was how much she genuinely cared. It never felt transactional. She was truly invested in helping our family make the best decision, whether that meant late phone calls, countless texts, or simply checking in on my emotional wellbeing during what can be a very stressful process.
I would recommend Karen and her team without hesitation to anyone looking for a knowledgeable, trustworthy, and dedicated lender. We truly could not have done this without her guidance, and I am so grateful we had her in our corner.
Response from Owner
The kindest review! Thank you so much for your trust in me and my team. Grateful to have been part of this chapter!
100 stars out of five! I am so completely impressed by and grateful for Karen!
I found the house I'm absolutely in love with 😍, and needed a loan of some sort in order to purchase it.
I am an artist, a West African dance teacher, and an entrepreneur, and the world of finance is incredibly daunting to me.
I know from past home loan processes that my varied and inconsistent income streams make me a less desirable loan candidate, so I was ready for a bumpy loan process.
And, while we did need to try several different loan products, we got a good one in a surprisingly quick time frame. 🙂
Throughout the entire process, Karen was positive, thorough, committed, clear and professional.
When I look at all of the customer service I have ever gotten anywhere, I would put my experience with Karen on or very close to the tippy top. Bravo! And THANK YOU Karen!
Response from Owner
So happy to have been able to help, Sarah Lee! Thank you for the kind words!
My wife and I had the luxury of working with Karen! She answered our questions and calls immediately! Was extremely professional and made the process feel like a friend helping you out. Thank you!
Response from Owner
It was truly my pleasure to help you two! Thank you for trusting me and my team!
Karen goes above and beyond for her clients. The experience of buying a home can be so daunting and overwhelming, but Karen made us feel reassured and cared for through every step, educating us along the way to feel we could always trust in her approach. She is incredibly hardworking and when we found out the home we wanted was reviewing offers within an hour, she dropped everything to help us make that happen. We were able to move into our dream home and could not have done it without Karen.
Karen is the best! I'm not great at crunching numbers and she was great about translating her work so I could follow along to the process. She was also so personable, easy to reach out to with a question, and she was so excited for us as we found our new home. I recommend Karen to all of my friends who are home buying!
Karen and her team were amazing to work with. My husband and I were first time home buyers and were super intimidated with the process but Karen couldn’t have made it easier for us. She’s so knowledgeable and we felt taken care of. Couldn’t recommend her enough!!
Absolutely outstanding customer service! Extremely fast and responsive and no hiccups during the pre-qual. Strategized different options/scenarios to ensure I was making the best informed choice, even when it meant she'd be making a less! Really impressed. Will 100% be using Karen Johnson at OriginPoint again.
