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Today · 9 AM – 5 PM
Office hours
Based on 36 star reviews
Based on 43 reviews
Ratings include all 43 reviews. Reviews collected directly from clients are shown only with their permission.

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Tracy Do and her team was fantastic. She helped us in every possible way to get us the best mortgage for our situation.
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Excellent service

Tracy Do is very professional. She help me to get my refinance within lesser than 30 days. Communication channel is exelent.

Tracy demonstrates a strong commitment to client satisfaction by consistently delivering excellent service, maintaining clear communication, and ensuring a smooth and efficient loan process.
The whole Team is amazing, especially Tracy Do. We closed our house within a month. Thank you Team.
Tracy and Ed were wonderful. Tracy was very responsive and helpful. It was such a quick and easy refinance!
Good

Very good person

No written review

As first-time home buyers, we couldn't have asked for a better loan officer than Tracy Do. The entire home-buying process, which felt overwhelming initially, was made manageable and clear thanks to her deep expertise. Tracy truly took the lead, guiding us expertly through every step. We had countless questions—and we mean countless—and Tracy was incredibly patient, always available to provide clear, detailed, and professional answers. Her commitment made us feel completely confident and supported throughout this significant journey. If you are looking for a loan officer, especially if you are a first-time buyer seeking guidance and reliability, Tracy Do is highly recommended—she is truly an invaluable partner.
Tracy went above and beyond to make sure my process went smoothly

No written review
Guaranteed Rate is very reliable. Provide me with user user-friendly and easy-to-navigate online platform
Great service

It was a pleasure working with Tracy again to close on our new property. Tracy makes the entire process very smooth for everyone involved. Even our agent complemented her on her quick responses and tidiness. Tracy goes above and beyond to keep us informed and move the process along. I will be working with her and her team again in the future.

I can’t say enough about how amazing my loan officer has been throughout this entire process! She’s like a sister to me — always there when I need her, offering unwavering support, and guiding me every step of the way. Her professionalism is unmatched, and she is always prompt with her responses, making sure I’m never left wondering about the next steps. What truly blew me away was how fast she worked — we closed the deal in just about 3 weeks! I couldn’t believe how quickly everything moved, and that’s all thanks to her efficiency and dedication. She made a potentially stressful situation feel effortless, and I truly couldn’t recommend her enough. If you’re looking for someone who’s not only incredibly skilled but genuinely cares about getting you the best results, she’s the one. She’s hands down the best in the industry, and I’m so grateful for everything she did to help me get to the finish line. Simply superb!
Tracy was professional and looked out for my best interest, literally. She made the entire process easy to understand and did an excellent job.
Quick response to queries
Tracy Do, my loan officer at Guaranteed Rate, is very considerate and thoughtful in guiding me through the entire loan application process.
My loan officer was there at every step of the process making the whole process go by smoothly
Great experience with details on what to expect, overall communication, customer service and fast transaction.
I’ve been doing business with them for several years. They’re always on top of things and provide excellent service.
This was hands down the easiest process you could imagine to apply for a loan. The people are great, organized, reliable and on top of everything.
Tracy was great with support my loan needs, timely and helpful.
My transaction was very different from most. Time is of the essence in this transaction and Tracy really kept track of everything even though I didn't ask her to. She made sure everything went smoothly and save me tons of money. Although I am a buyer in a seller's market I was able to have the upper hand.
Great service
Guaranteed rate was great. Tracy Do really goes above and beyond when working with you.
Amazing team of loan professionals, great rates, great technology platform to keep the process organized and transparent
There is always someone guiding you every step of the way from pre approval to closing. They were prompt and was able to help me close in a month!
Great communication and results.
Tracy Do helped me thru the process smoothly and answered all questions I had.
Excellent service
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Tracy helped me with my mortgage. As a first time home buyer, Tracy went above and beyond to help me understand the process. When she says she is available 24/7 she means it! She was answering my texts at all hours of the day. It’s an overwhelming process but she made it so easy to understand. She walked me through different scenarios and told me what to look for when comparing lenders. She is super thoughtful in her answers and really made sure I was comfortable with everything. Thank you Tracy and team for your hard work and dedication!!! We found a cheaper lender but still decided to stay with Tracy due to her knowledge/ experience & exceptional customer service. We love our home and wouldn’t be here if it wasn’t for your help!!
Best of the bests!!!! I’ve been working with her for almost 10 years.