Ratings include all 35 reviews. Reviews collected directly from clients are shown only with their permission.
10/10
Jeanne and her team were amazing! They were incredibly responsive, knowledgeable, and efficient throughout the entire process. They made what could have been a stressful experience feel seamless and were able to get me to closing in just three weeks! I really appreciated how quickly they handled everything and how confidently they guided me through each step. I would absolutely recommend them to anyone.
MMackenzie M.
10/10
Keeping us informed
TTodd S.
Smooth transaction
JJohn O.
Jeanne is an experienced loan officer and it truly shows! She is an expert as what she does and always knows what to do when a problem arises. I would highly recommend Jeanne to anyone looking to buy a home and have used her for myself as well!
Response from Owner
Lauren, working with you on your home purchase has been an absolute pleasure. I really appreciate your kind words about my experience and approach. Helping you navigate the process smoothly means the world to me, and I'm always here whenever you need anything else down the road!
This is my second time working with Jeannie at Crosscountry Mortgage and she always goes above and beyond! She is always responsive, pleasant and always talks in terms I could understand.
Jeanne is awesome. Very knowledgeable. She was prompt and on top of everything for my home loan. I also do a lot of work with lenders dealing with property insurance in my local insurance agency. She is a great resource and very knowledgeable in her field. I highly recommend her services.
Response from Owner
Dennis, it's been an absolute pleasure working with you on your home loan. Because of your background in insurance, I especially appreciated our conversations throughout the process. Thank you for the wonderful recommendation, and I look forward to connecting with you again soon.
Jeanne did a great job in helping me stay on track through every facet of my refinance
Response from Owner
Lou Anne, it was a genuine pleasure working with you on your refinance. Keeping everything running smoothly and on track is always my top priority, and I am so glad I could make the process straightforward for you. Wishing you all the best as you enjoy the new chapter with your updated loan terms in your newer home. Glad to have you back in Ohio.
I just want to say that Jeanne Monreal and her entire team made the whole process of buying the home of our dreams an incredibly successful journey. Jeanne was so easy to talk to and was so very professional in answering my questions and explaining everything to me. I highly recommend anybody buying a home to definitely be a part of this team! It’s a guaranteed win! Thank you so much Jeanne and all of your team.
Response from Owner
Paul, it was truly a privilege helping you and your family secure the home of your dreams. Our entire team enjoyed guiding you through the paperwork stage and making sure everything went smoothly from start to finish. Thank you for your trust and for the wonderful recommendation. Enjoy every single moment in your new property!
Jeanne makes the process so much less stressful. She is always quick to respond and answers all my questions, both big and small! She walked me through every step, I never felt alone. Hands down she's the best there is.
Response from Owner
Dawn, partnering with you to navigate this journey was an absolute pleasure. I always want to make sure you feel supported and informed every step of the way, so it means a lot to hear that my quick communication brought you peace of mind. I'm so excited for this next chapter and hope you truly enjoy your new space!
Jeanne is great to work with. She's very patient and informative and will answer any questions that you may have. Great job
Response from Owner
Thank you, Doug! It's been a genuine pleasure guiding you through the home loan process. I always want to make sure you feel supported and informed every step of the way. Enjoy your new milestone!
Jeanne is extremely knowledgeable and an absolute joy to work with! She worked a miracle on record breaking time
Response from Owner
Vanessa, it was truly a pleasure helping you navigate the mortgage process from start to finish. I'm so glad we could pull everything together smoothly for you on such a tight timeline. Enjoy your new milestone, and please reach out whenever you need anything down the road!
Fabulous lender to work with. Jeanne was always willing to help, always available to answer all questions my questions. She made everything go so smooth.
Response from Owner
Candace, it was truly a pleasure guiding you through the home loan process. I'm so glad my team and I could make everything go smoothly for you and be there whenever questions came up. Enjoy your wonderful new chapter!
Absolutely fabulous lender to work with. Jeanne is always willing to help, always available to answer all questions that buyers might have. I could not do my business without this lady. 5 stars ⭐️ is not enough.
Response from Owner
Alex, partnering with you is truly a privilege for our entire team. I appreciate your kind words and look forward to helping many more clients navigate their home loans smoothly together.
Truly concierge experience. My clients rave about their incredible experience & refer more amazing clients to me because of this incredible professional. In awe & debt for all Jeanne does for my clients and my business. Thank you!!
Response from Owner
Kathy, partnering with you is always such a joy. I deeply appreciate your trust in me to take care of your clients, and it is wonderful to hear they felt supported every step of the way. Thank you for your kind words and for being such an exceptional professional to collaborate with!
Absolutely love working with Jeanne!!! She's the best!
Response from Owner
Kay, it was truly a pleasure helping you navigate the mortgage process. Our team always strives to make everything as smooth as possible, and I am so glad you had such a wonderful experience. Wishing you all the best in your financial journey! I have been honored to be a professional partner as well as handle your personal mortgages. Thank you for your confidence in me.
LOVE working with Jeanne! She is so knowledgeable and helpful to my clients, she makes me look amazing LOL She's the Best!
Response from Owner
Kay, it's such a pleasure partnering with a true professional like you. I always appreciate our collaboration and making the financing process smooth for everyone involved. Here is to many more successful transactions together!
Jeanne is wonderful to work with and updates buyer and real estate agent every step of the way.
Response from Owner
Wendy, thank you so much for the kind words about our communication. Keeping everyone aligned throughout the home loan process is always a top priority for our office. It was a true pleasure helping you reach the finish line, and I hope you're settling in wonderfully.