Jerry did an amazing job and his team. For getting our house.
Response from Owner
Rene, thank you for trusting our team with your purchase. Congratulations on the new house. Enjoy every minute of it!
Rene C.View on Google
Location & hours
Open in Google Maps1540 Carlemont DrUnit DCrystal Lake, IL 60014
Jerry DuPaw at Rate (NMLS #631478)
Today · 8 AM – 10 PM
Office hours
- Monday
- 8 AM – 10 PM
- Tuesday
- 8 AM – 10 PM
- Wednesday
- 8 AM – 10 PM
- Thursday
- 8 AM – 10 PM
- Friday
- 8 AM – 10 PM
- Saturday
- 8 AM – 7 PM
- Sunday
- 8 AM – 3 PM
Reviews
Write a reviewRating5.0113 reviews
Satisfied99%129 reviews
Average rating
5.0/5
Exceptional rating
Based on 113 star reviews
Satisfaction
99%
Loved by clients
Based on 129 reviews
Ratings include all 129 reviews. Reviews collected directly from clients are shown only with their permission.
Jerry was great to work with and made the whole home-buying process super easy for us as first-time buyers. The pre-approval process and Rate app were simple to use, and uploading documents was really straightforward. He always answered our questions about taxes, insurance, and monthly payments, and would even send us updated numbers for every house we were interested in so we knew what to expect. He also worked really well with our realtor, which made everything go smoothly and saved us a lot of stress. I’d definitely recommend Jerry to anyone looking to finance a home!
Response from Owner
Carlos, thank you! You two did the hard work, we just helped keep the numbers clear. Congratulations on your first home, and thanks for the kind words about our partnership with your agent.
Carlos S.View on Google
(Translated by Google) I am so grateful to Jerry for helping me get approved for my first home loan. He made the whole process quick and easy, explaining how to fill out the paperwork and what information I needed for pre-approval. Whenever I had a question about monthly payments, taxes, or home insurance, he was always available to help and responded promptly. Thanks to his support and professionalism, he saved me a lot of headaches and made the whole process much simpler. I highly recommend Jerry to anyone looking to buy their first home and need financing. (Original) Estoy muy agradecido con Jerry por ayudarme a obtener la aprobación de mi primer préstamo para comprar mi primera casa. Hizo que todo el proceso fuera fácil y rápido, explicándome cómo llenar los documentos y qué información necesitaba para la preaprobación. Cada vez que tenía alguna pregunta sobre los pagos mensuales, los impuestos o el seguro de la casa, siempre estaba disponible para ayudarme y responder rápidamente. Gracias a su apoyo y profesionalismo, me ahorró muchos dolores de cabeza e hizo que todo el proceso fuera mucho más sencillo. Recomiendo ampliamente a Jerry a cualquier persona que esté buscando comprar su primera casa y necesite financiarla.
Response from Owner
Eber, thank you! Helping you get into your first home was a privilege. I'm always here if you have questions down the road. ¡Muchas gracias y felicidades en tu nueva casa!
Eber Q.View on Google
Jerry was great to work with! He was able to get my buyer approved for a loan after other lenders told them it couldn't be done and he presented them with a product that allowed us to make the equivalent of a cash offer helping us win a very competitive bidding war and landing my clients their dream house. He was the definition of professional and provided excellent communication to all parties throughout the transaction. Highly recommend!!
Response from Owner
Jennie, thank you so much! It was a pleasure working with you and Brad. I’m especially glad we were able to use our CashReady program to make Brad’s financed offer compete like cash, which helped strengthen his position and win the home in a very competitive bidding situation. Your communication and advocacy throughout the transaction were excellent, and I truly enjoyed working with you. I look forward to helping many more buyers together!
Jennie L.View on Google
Jerry and his team are the best. It is always a pleasure working with Jerry and his team, we really appreciate everything you do for us and making the loan process easy and smoothly, thank you. The Lazar family!
Response from Owner
Jouliana, thank you so much! It’s always a pleasure working with you and the Lazar family. My team and I truly appreciate the trust you continue to place in us. We work hard to make the mortgage process as easy and smooth as possible, and it means a lot to know that comes through. Looking forward to helping you and your family again in the future!
Jouliana L.View on Google
I had a good experience with Rate for my loan. Jerry was very helpful and a pleasure to work with.
Response from Owner
Caryn, thank you for the 5-star review! It was a pleasure working with you and helping you through the mortgage process. My team and I truly appreciate you trusting us with your financing. Please don’t hesitate to reach out anytime I can help you, a friend, or a family member in the future!
Caryn H.View on Google
Jerry is the absolute best!! Made our house buying process so easy!!
Response from Owner
Stone & Macy, thank you so much! I loved helping you through the homebuying process. Making things easy, keeping you informed, and getting you to the closing table with as little stress as possible is always the goal. I truly appreciate you trusting me and my team with such an important purchase. Enjoy your home! 🏡
Macy M.View on Google
Jerry was incredibly helpful during the process. He was always available to assist with issues that came up.
Response from Owner
Tommy, thank you for the 5-star review! I really appreciate you trusting me with your mortgage. I know questions and unexpected issues can come up during the process, so being available and getting those issues resolved quickly is a big priority for me. It was a pleasure working with you, and I’m always here anytime you need anything in the future!
Tommy C.View on Google
They did a great job.
John H.
Honestly Jerry DuPaw is 1 of the nicest & greatest guys I've ever met in my life!! Thank you Jerry for helping me & my mum move to a better house 😀 ❤️
Response from Owner
Thank you so much, Lynn! Your kind words truly mean the world to me. It was an absolute pleasure helping you and your mum find a better home. I'm grateful you trusted me throughout the process, and I hope you're both making wonderful memories there already. Wishing you both many years of happiness, and thank you again for taking the time to leave such a thoughtful review! ❤️🏡
Lynn E.View on Google
Buying a home can be stressful but working with Jerry took a lot of the stress out of the experience. Jerry was with us every step of the way and was always available to answer any questions we had about the home buying process. Thank you, Jerry, for helping us make our dream a reality. It was great working with you and we would highly recommend Jerry and Guaranteed Rate!
Response from Owner
Thank you so much, Marianne! It was truly a pleasure helping you and John through your home buying journey. I'm grateful for your kind words and honored that you trusted me every step of the way. Helping great people like you achieve the dream of homeownership is exactly why I love what I do. Wishing you many years of happiness in your new home, and thank you again for your recommendation! 🏡😊
Marianne H.View on Google
The people I dealt with were very informative and helpful, made this process very easy.
Cristina A.
Working with Jerry for the last 2 years has been nothing but a smooth and easy experience. No matter when I reach out, he responds promptly, and he always helps walk us through any process, easy or difficult. As someone who hasn't had any knowledge of house buying, Jerry explains all information in ways we can understand. He's great!!
Response from Owner
Marissa, two years and counting, that truly means everything to me! Building long-term relationships with my clients is what I'm most proud of, and knowing you can reach out anytime and feel taken care of is exactly what I strive for. I also want to take a moment to thank you for your service to our country in the Air Force, it's an honor to serve someone who sacrifices so much for all of us. Helping our military families navigate homeownership is something I take very seriously, and you deserve every bit of support along the way. Mortgage stuff isn't always easy to navigate, so I always make it a priority to break things down in plain language until it actually makes sense. Thank you for trusting me with such a big part of your financial journey! I'm always just a call or text away whenever you need me! 🙌
Marissa S.View on Google
Jerry did an amazing job handling the lending process of our mortgage. Very knowledgeable, personable, and responds promptly when reaching out. I would recommend him and Rate to anyone looking to buy a home.
Response from Owner
Andrew, thank you so much for the kind words — it was truly a pleasure working with you and guiding you through your first home purchase! That milestone deserves to be celebrated, and I'm so glad I could make the lending process feel manageable and clear every step of the way. I also want to give a big shoutout to Rocky Palmer with RE/MAX Plaza for connecting us — Rocky always looks out for his clients by making sure they have the right team around them, and that makes a huge difference. Wishing you many wonderful years in your new home! 🏡
Andrew S.View on Google
Jerry was super helpful and very knowledgeable. He always had an excellent attitude and help us out through the process. We highly recommend Jerry for any house purchase
Response from Owner
Yazmin, thank you for the kind words and for trusting me to help with your home purchase. It truly means a lot to hear that you felt supported and informed throughout the process. Buying a home is a big step. My goal is always to make sure you understand your options, feel confident in the decisions you are making, and have someone in your corner from start to finish. I am grateful I had the opportunity to work with you. Congratulations again on your new home. If you ever need anything in the future, or if friends or family have questions about buying or refinancing, I am always happy to help.
Yazmin M.View on Google
As a realtor, we had a pleasant cross deal. Jerry, thank you for your professionalism and ensuring a close of escrow on time without any last minute delays.
Response from Owner
Jesse, thank you so much for taking the time to share this! Keeping transactions on track and closing on time is something we take seriously, no one wants last-minute surprises at the finish line. We truly appreciate realtors like you who value professionalism, and we look forward to working together on many more smooth closings!
Jesse A.View on Google
Jerry did amazing job helping us get our loan. We are first home buyers and he went above and beyond! He was also very quick with getting our information to us!!
Response from Owner
Beverly, congratulations on your first home, what an exciting milestone! 🎉 We're so glad I and your Amazing Realtor Victoria Suthers with Keller Williams Success Realty was able to guide you through the process and make sure everything moved quickly and clearly. First-time buyers deserve someone who goes above and beyond, and it sounds like we delivered exactly that. Wishing you many wonderful years in your new home!
beverly A.View on Google
Jerry Dupaw at rate was amazing and continues to help us out. Really does a good job and answering questions and walking you through the process.
Response from Owner
Jessica, thank you for taking the time to write this. I truly appreciate it. Helping people understand the mortgage process and feel comfortable every step of the way is always my goal. There are a lot of moving parts when buying a home, so I always want my clients to know they can ask questions anytime and I will walk them through everything. I am grateful I had the chance to work with you and help along the way. If you ever need anything in the future, or if someone you know has questions about buying, refinancing, or home financing options, I am always happy to help.
Jessica F.View on Google
All I can say is wow Jerry and his team are amazing. Being a first time home buyer i thought this was going to be a very intimidating process . But it wasn't Jerry and his team took us step by step on what we needed to do and if we had any questions along the way they would respond quickly . I would highly recommend them ..they take the fear out of buying a home
Response from Owner
Rob, this means the world to me, thank you! You're absolutely right that buying a home for the first time can feel overwhelming, and my team and I work hard every day to make sure no one has to navigate that alone. I also want to give a huge shoutout to Victoria Suthers with Keller Williams Success Realty, having a great realtor by your side makes all the difference, and you were in great hands on that side too. Knowing we helped take that fear away is exactly why I do what I do. Congratulations on your home, and welcome to the family! 🏡
Rob D.View on Google
Jerry was very knowledgeable, and got my loan done in record time after starting more than halfway through the process! He saved the deal.
Response from Owner
Sheila, stepping in mid-process and getting your loan to the finish line was something I was determined to make happen for you! I'd also love to recognize Hayley Sciluffo with the Compass Kim Keefe Team Open Doors for her dedication in keeping this deal together, it truly takes a great team on all sides to save a transaction like this, and everyone showed up when it counted. Thank you for trusting me when it mattered most!
Sheila L.View on Google
Working with Jerry Dupaw was an absolute pleasure from start to finish. His professionalism, knowledge, and clear communication made the entire lending process smooth and stress-free. Jerry was always available to answer questions, explain every step in detail, and made sure we felt confident throughout our home-buying journey. He went above and beyond to ensure everything moved efficiently and on schedule. I highly recommend Jerry to anyone looking for a lender who truly cares about their clients and delivers exceptional service every step of the way I’ll definitely request him for the future love that man
Response from Owner
Thank you, Aldo. I’m grateful for the opportunity to help you through the homebuying process. Your trust and kind words mean a lot. I’m glad everything went smoothly and that you felt supported every step of the way. I’ll be here whenever you or your family need anything in the future. Enjoy your new home!
Aldo M.View on Google
Extremely helpful to work with Jerry and I would recommend him to anyone else who is looking to buy a home and without him I don't think that I could have achieved getting a home
Response from Owner
Thank you, Steve. I appreciate the kind words and the opportunity to help you achieve homeownership with 100% financing. It was a pleasure working with you and I wish you all the best in your new home.
Steve M.View on Google
Jerry DuPaw was very helpful and patient.
Patrick G.
Jerry was extremely helpful in buying our home. He walked us through all the steps, got us numbers and options quickly, and helped us find special programs to win a bid in a very competitive market. Highly recommend!
Response from Owner
Thank you, Carissa! It was a pleasure helping you and Adam become homeowners. You both stayed focused and moved quickly in a tough market, and it paid off. I’m thrilled you found the right home and proud to have been part of the journey. Wishing you years of happiness there! — Jerry DuPaw at Rate
Carissa W.View on Google
Jerry and his team are great. This is the second home we have used Jerry and his team and they are on top of everything. Excellent communication. Should The need arise he will definitely be the first and only call we make for loan services.
black K.View on Zillow
Great communication with Jerry throughout the process. He was very supportive and respectful which made feel like I was a priority.
Response from Owner
Thank you, Patrick. I’m glad to hear you felt supported and prioritized throughout the process. Communication is everything in this business, and I appreciate you trusting me to guide you through it. I’ll be here for you anytime you need help in the future. Jerry
Patrick G.View on Google
It made my first time home buying easy and affordable
Claudia T.
Five stars all across the board! Jerry and his team did an amazing job helping my wife and I get approved for a loan on our first home. He was always available to answer questions and guided us through the whole process flawlessly. Thank you so much Jerry! We’re very grateful for all of your help.
Response from Owner
Ken, thank you so much for your kind words and for trusting me and my team with such an important milestone in your lives. Helping you and Claudia become homeowners was truly an honor. I'm so glad we could be there every step of the way to answer questions and make the process smooth. Wishing you many happy years and wonderful memories in your new home! Welcome to homeownership!
Ken M.View on Google
Jerry DuPaw helped me and my husband buy our first home . My husband and I didn’t think it was possible due to some financial problems we had in the past, but Jerry made it happen! He was kind , professional, knowledgeable and very patient guiding us through what to do and how to do it ! Everything was smooth and honestly fast ! We are so grateful for everything him and his team did to help us through this process! Go Team Rate ⭐️⭐️⭐️⭐️⭐️
Response from Owner
Claudia, thank you so much for your heartfelt review! It was truly a pleasure helping you and your husband buy your first home. I’m so glad we could help turn what felt impossible into reality. Your trust means the world to me, and I’m grateful we were able to guide you every step of the way. I’ll be sure to share your kind words with Victoria and the rest of the team — Go Team Rate indeed! Wishing you a lifetime of happiness and memories in your new home! Warmly, Jerry
Claudia T.View on Google
Excellent service and can get to closing very fast.
Thomas R.
Jerry was awesome, I mean super awesome. Timely and proactive with assistance and never got fatigued by our many questions. We will be reaching out to him with future business.
Response from Owner
Kevin, thank you so much for the amazing review! It was truly a pleasure working with you both. I'm thrilled to see you close on your new home today! I know how many questions come up during the process, and I'm always happy to be a resource every step of the way on the journey to homeownership. I really appreciate your trust and kind words, and I’m looking forward to helping you again in the future along with your family and friends. Enjoy your new home! — Jerry
Kevin S.View on Google
What you will experience at Great-Rate Crystal lake branch, The Professional business representation by all members this was really unbelievable, from quote to answering questions rates terms and speed regarding pre-approvals, in my case it was multiple quotes till we secured a property. The team member I was in contact with His name is Jerry DuPaw seriously he's will stay with you and your family throughout the entire process including he's always available I never couldn't reach him . I recommend Jerry DuPaw at G-rate Crystal Lake branch specifically the absolute best service ever. Call him first... one call you'll never receive better service anywhere. Signed: Scott K Sarrels.
Response from Owner
Thank you so much for taking the time to share your experience at our Rate Crystal Lake branch. We truly appreciate your kind words and are honored to have been a part of your homebuying journey. Providing timely communication, multiple options, and dedicated support every step of the way is exactly what we strive for with every client. Your feedback means the world to us and helps others feel confident that they’re in great hands. Wishing you all the best in your new home!
Scott E.View on Google
Jerry‘s been my go to lender for over 25 years in my 30+ year career. He’s very attentive he can get the job done would highly recommend him.
Response from Owner
Rocky, your review truly means the world to me. It's been an absolute honor to work side by side with you for over 25 years — and the trust we’ve built helping so many clients together is something I deeply value. You’ve always put your clients’ best interests first, and I’m proud to be your go-to lending partner. Here’s to continuing our amazing Realtor–Lender teamwork for many more years to come! — Jerry
Rocky P.View on Google
Working with Jerry has been fantastic. Even on weekends he got me pre-qualified same day. Always extremely responsive and able to help. A+++ service. Thank you and your team for an excellent experience.
Response from Owner
Thank you so much for your kind words, Tim. We really appreciate you taking the time out to share your experience with us.
timothy S.View on Google
They were always available to help and answer questions
Eric G.
Great service from the team.
Trymore M.
I have purchased 2 homes now with the help of Jerry and his team. Always responds to any questions you may have with the loan process and would recommend anyone to him in need of his services.
Response from Owner
Hi, Tj. Thank you so much for leaving us a stellar review!
Tj R.View on Google
I have purchased 2 homes now with the help of Jerry and his team. Always responds to any questions you may have with the loan process and would recommend anyone to him in need of his services.
Thomas R.View on Zillow
My experience Jerry was seamless from start to finish! I am impressed with the way he handled my loan request as quickly as he did! I feel blessed and thankful!!
Response from Owner
Thank you, Amber, for your positive review! We appreciate you taking the time to share your experience.
Amber B.View on Google
No written review
Kyra A.View on Google
This was our second time using Jerry. Our experience again was excellent. Jerry was looking out and watching the market for us. He initiated and reached out in the perfect moment to lock in our rate and worked through a weekend to ensure we would benefit from the refi. If he hadn't done this, we would have not been able to get a better loan as the market shifted fast. He took care of the loan and process, and we closed in less than 10 days. It is a huge win for us to not be worrying or thinking about our mortgage and know Jerry is looking out for us and he will take care of us.
Response from Owner
Hi, Tayler. We are thrilled to learn that you had a positive experience with us!
Tayler (.View on Google
Jerry helped us every step of the way & made getting a loan for our dream home worry free! He & the team at Rate are great!
Response from Owner
Thank you so much for the 5-star review! Helping you navigate every step and making the financing for your dream home as worry-free as possible was exactly what we wanted to accomplish. I truly appreciate you trusting me and my team at Rate with such an important purchase. Congratulations again on your new home! 🏡
S B.View on Google
Jerry was always available whenever we needed him. He made our homebuying process smooth and even managed to get us some money back in the end. 10/10 would recommend contacting him when you're looking for a home.
Eric G.View on Google
No written review
Jefferson P.View on Google
I worked with Jerry on a recent home purchase. Jerry and his team took time to understand my situation, and then worked to find the best morgage solution for me and my family. Jerry and his team were outstanding, and on my next home purchase or home mortgage refinance, I will be going back to him and his team. If you are looking to buy a home, I highly recommend that you reach out to Jerry and his team. They will help you find the right morgate to fit you budget needs and financial circumstances. I give Jerry and his team 5 stars.
Response from Owner
Thank you so much for your kind words and for taking the time to share your experience! It was truly a pleasure working with you and your family to find the best mortgage solution for your needs. We are so glad to hear that you had a great experience with our team and that you plan to return for future home purchases or refinances. Your recommendation means the world to us, and we look forward to assisting you again whenever you need us. Wishing you all the best in your new home!
T M.View on Google
I had the pleasure of working with Jerry DuPaw when purchasing our home, and I can't recommend him enough! From the very beginning, he was extremely responsive and always available to answer questions, no matter how big or small. What really stood out, though, was his ability to make things happen—no matter the challenges that came up, he found a way to get things done. His professionalism, knowledge, and dedication made the entire process smooth and stress-free. If you're looking for someone you can trust and rely on, Jerry is the mortgage agent to go with!
Response from Owner
Thank you so much, Sara! I truly appreciate your kind words and am so grateful for the opportunity to help you with your home purchase. It was a pleasure working with you, and I'm thrilled that we could make the process smooth and stress-free. Your trust and confidence mean the world to me! If you ever need anything in the future, don't hesitate to reach out. Wishing you all the best in your new home!
Sara W.View on Google
Working with Jerry was an absolute pleasure! He was reliable, quick to respond, and made the entire process smooth and stress-free. His attention to detail and professionalism were top-notch—he was always on top of everything, making sure things moved along seamlessly. I truly appreciated how easy he was to work with, and I wouldn’t hesitate to use him again in the future!
Jamie S.View on Google
No written review
Kerry A.View on Google
Cuz they were very speedy in getting me the loan I needed.
Darren B.
Very good experience! Everything was done extremely fast and well.
Response from Owner
We appreciate you taking the time to share your positive experience with us! Enjoy your new home Darren!
Darren B.View on Google