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Based on 23 star reviews
Based on 24 reviews
Ratings include all 24 reviews. Reviews collected directly from clients are shown only with their permission.
This is the second time I have worked with Steve at Rate. Both times he has provided me with excellent service. I was updated consistently throughout the process. He answered every question I had. And when there was additional information or steps needed he explained the whys and the what’s. A go to mortgage lender for sure.
Steve Ruffalo was outstanding throughout my entire home-buying process. Buying a home can be stressful, but Steve made everything clear, organized, and easy to understand from start to finish. He was always available to answer my questions, kept me informed every step of the way, and worked hard to make sure everything stayed on track for closing. What impressed me most was his honesty, professionalism, and willingness to go the extra mile. I never felt like I was just another customer—he genuinely cared about getting me the best outcome and making sure I was comfortable with every decision. Thanks to Steve, I was able to close on my new home with confidence. If you’re looking for a lender who is knowledgeable, responsive, and truly has your best interests in mind, I can’t recommend Steve Ruffalo highly enough. Five stars all the way!
Very friendly staff. Willing to help and answer any and all questions.
No written review
It was simple, straightforward and quick and was able to close on time. The fees were higher than what I was quoted elsewhere which lowered my overall rating.
They were good with communication, organized and made it easy to work with them.
Steve helped me from the moment I called him. He guided me from not having a clue where to start with the home buying process all the way to sitting down and helping me sign off on my first home At 22! Steve always answered any questions I had and would constantly call, email, text and just stay in communication about the whole process, which steps we were at, things that were needed from me etc. Overall Steve made everything so easy and stress free I will be coming back to him for my next house in the future! As well as I will recommend him to anyone and everyone looking for a home! Thank you again Steve!
Steve Ruffalo is great! Always answers my questions and is there for you 100% every step of the way. Please don't ever retire, Steve! Lol
Steve was very kind and attentive!
No written review
Quick, and able to help out in my situation
No written review
They made my home purchase super easy
Steve got the Job done!!!
We got our clear to close in 16 days! 16!!! After another lender had us going on 2 months and our closing date was pushed back 3 times, we switched to Rate. Steve Ruffalo is awesome to work with and we will 1000% be using him again if we ever need to in the future.
Steve was wonderful to work with. Patient, kind, explained everything and was understanding.
Steve was very responsive and helpful. The process of approval was exhaustive and frustrating.
Steve Ruffalo did a great job helping us through all the milestones and communicating what the next step was.
They were very easy to work with.
From the very beginning to the final closing and afterwards GR has been with me every step of the way. Steve is wonderful.
Very easy to navigate everyone was very helpful.
Easy to use and navigate online. The customer service is amazing.