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Phyllis Casillas

Phyllis Casillas

Producing Branch Manager · NMLS# 473821

5.0(834 reviews)
Rating5.0834 reviews
Satisfied98%841 reviews

Ratings include all 841 reviews. Reviews collected directly from clients are shown only with their permission.

Thank you so much for all the help and answering our questions when we had them! It was a very easy process and you explained everything great when it came to my Many questions!

Chad

The absolute best mortgage lending company in AZ! I will always and forever go through this lender and make sure that I let everyone I know who is purchasing a new home to go through OnQ Mortgage Lenders…they are professional, efficient, punctual and most of all just a very kind team!

Lawson B.

The experience was great!

Oribiye-George

Very professional. Easy to respond to requests for documentation.

Roxanne

Very professional. Keep me updated on things that needed to be done.

Roxanne

No written review

Deanna S.

No written review

Robert C.

Everything on point.

Tran N.

No written review

Tomasz P.

Phyliss and the entire team did an outstanding job.

Mark G.

Phyllis was a huge help and carried a positive attitude throughout the months long process

Zachary E.

Phyllis was such a gem. I wish I went with her from the start. She was the absolutely the BEST! She listened to me from the first time I called her. She understand all of my concerns and my needs. I would recommend Phyllis and her team.

Deanna S.

They walked me through the process step by step and responded in a timely manner.

Laura D.

Amazing works.

Tran

No written review

Andrew H.

No written review

Margaret T.

No written review

Lynn G.

No written review

Omar C.

No written review

Melinda D.

No written review

Christopher P.

No written review

Matthew L.

No written review

Daniel S.

No written review

Gewarges S.

No written review

Daniela H.

No written review

Neizel B.

I don't know where to begin. When I signed up to purchase the home I was given three mortgage company options. Amy was the first to call me, she was so pleasant and helpful. I knew right away that I wanted to deal with ON Q Home Loans. From that day on it was nothing but dealing with extremely nice people, to include Phyllis, Debbie, and Porche. What a nice crew! You all made purchasing this home so smooth and I enjoyed working with each of you. Nicole and I thank you for your professionalism and help.

Nick D.

It was the best experience! Phyllis moved mountains for us to achieve this goal. We really appreciate you 🙏

Gewarges S.

The best experience I've ever had. Thank you all for helping me and my wife accomplish this huge goal!. We will definitely be referring friends and family ❤️

Gewarges S.

Excellent is the word. Everyone was First Class all the way. My first ever “new build”, a little apprehensive about the process but Phyllis and her team made it rather enjoyable. What a great team and work ethic.. Hats off to everyone involved. Thank you all so much.

Nick D.

We had a wonderful experience working with Phyllis as our lender. She was incredibly knowledgeable, patient, and supportive throughout the entire home buying process. Phyllis took the time to explain every step clearly and always made sure we understood our options. She was very responsive whenever we had questions and guided us through everything from the loan process to closing. Buying a home can be stressful, but Phyllis made the process smooth and much easier for us. Her professionalism, attention to detail, and dedication truly made a difference. We are so grateful for her help in achieving our dream of owning our new home. We highly recommend Phyllis to anyone looking for a reliable and caring lender!

neizel B.

Easy process made it painless

Terry B.

Phyllis and Amy provided excellent customer service. Amy was our go to person. She was very prompt answering all our questions and kept our loan moving forward smoothly and without delays. I highly recommend On Q Home Loans for your home loan needs.

Mark M.

The entire experience with ON Q Home Loans was outstanding. Five years ago, they helped us with a mortgage for our new home. When we decided to move, we immediately contacted Phyllis and Debbie to finance our next home. The entire team was professional, yet personal. They communicated each step of the process. It was flawless. We highly recommend ON Q Home Loans to anyone needing financing. They would not be disappointed.

Susan W.

They were excellent to work with

Robert B.

Great team to work with. Kept us up-to-date throughout the process.

Michael C.

I give OnQ Homed Loans a 10 out of 10 for the work Phyliss Casillas & Porsche Jackson did on my behalf. Thry went the extra mile several times to help me meet the demands in the process.

Patrick H.

We were kept updated on the process every step of the way.

Eduardo T.

The OnQ team was proactive & friendly. Easy to contact & work with

Steven J.

The support and reassurance was amazing.

Freddie B.

Phyllis and Porsche were excellent!

Peter G.

Got it done!

Donald R.

Phyllis and her team are the very best! Phyllis’s experience, kindness and professionalism brought comfort during a stressful time, and made my home purchase become reality. In addition her honesty, knowledge and transparency helped me learn and understand the process with ease. Thank you for everything! 🙏🏻 😊

Felicitas T.

Amy was great and always communicated with me !! The closing docs were last minute but all went well !!!

Dena L.

Phyllis and team did a great job!

Patrick H.

Phyllis and Porche were timely and easy to get ahold of

Zakkary S.

Whether I was working with Phyllis, Deborah, or Porche, they always sounded happy to be working with us. Porche respected our decision not to link our accounts, even if it meant going through more paper trails. They always answered any questions via email or phone call that same business day, or when not possible, the very next morning. Only at the very end, there was a small hiccup with internal Whether I was working with Phyllis, Deborah, or Porche, they always sounded happy to be working with us. Porches respected our decision not to link our accounts, even if it meant going through more paper trails. They always answered any questions via email or phone call that same business day, or when not possible, the very next morning. There was only a small hiccup at the very end with internal numbers, but it was resolved by the time we needed it to be resolved so that the title could be funded and recorded. Thank you!! It was great working with you!

Adriana M.

Everyone on the On Q Home Loans team was very knowledgeable about the process and kept us informed throughout the entire process. Thank You!

Michael C.

I thought the communication and the assistance with gathering information was great!

Jeremy B.

Very knowledgeable and kind person. She cares about the people and makes sure that both business and personal needs are fulfilled. Thank you for your help!!!

Perla C.

Phyllis was fantastic. A true professional who really knows her stuff. The whole team was a pleasure to work with. This is our second time working with them and would not hesitate to refer them, or work with them again. They were responsive, knowledgable and truley cared for us in financing our new gorgeous home. I highly recommend Phyllis and her team. OnQ financing is a strong, intelligent, motivated and responsive company.

Robert B.
Equal Housing LenderEQUAL HOUSINGLENDER
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