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Based on 37 star reviews
Based on 40 reviews
Ratings include all 40 reviews. Reviews collected directly from clients are shown only with their permission.
Reina and her team at Rate did a phenomenal job - not only procuring a mortgage for us, but being the only person who could help us understand the closing details of our transaction. Reina stayed calmed and helped us through all of the bumps of our transaction. We will definitely be using Reina again. Thank you Reina!!
Response from Owner
Thanks so much Renee! You guys were a pleasure to work with and I’m so happy for you. Looking forward to the next one!
Reina and Juli are true pros! We have worked with them numerous times and the service and responsiveness are top notch! On this recent transaction, we were working to beat a deadline on our 1031 exchange and, as usual, they exceeded our expectations!!! Thank you so much.
Response from Owner
Thank you Anne! You are always such a pleasure to work with and I really appreciate the kind words. Congratulations on your latest purchase!
Reina put us in the best position possible to compete in a highly competitive market. Reina supported us every step of the way. When we finally went into escrow, it felt like her team was alway a step ahead. We can't say enough good things about her, and will absolutely be referring her to all family and friends moving forward.
Response from Lender
Meagan - thank you so much for the kind words! It was such a pleasure to work with you and your family and I hope you enjoy your new home for many years to come!!
Reina is great! Super responsive. Made the entire process easy. Felt like she went above and beyond for us!
Response from Owner
Thank you immensely for your kind words, Aaron. We greatly appreciate your feedback and are thrilled to hear about your positive experience. Congratulations!
The process was quick and professional
Reina and her team were amazing throughout the entire process. It was less than 30 days from the time we called her to inquire about a loan to our escrow close, and they jumped through hoops to make that happen. Everyone on the team went above and beyond, and the communication was stellar. They took us through every detail and were in constant communication. The process was highly automated, which made it easy to submit documents. We highly recommend Reina and her team.
I highly recommend Reina and her team . The process was smooth . Communication was great. Whenever we encountered any potential problems, the were 2 steps ahead in solving them. Above all, they went the extra mile to ensure we were approved , got the best rate and closed on time.
Response from Lender
Thank you so much Xavier! It was a true pleasure working with you and Esther. I appreciate the kind words.
That was what I was assigned.
No written review
No written review
We had such a wonderful experience working with Reina! She was absolutely amazing in helping us get approved for our loan. Always quick to answer any questions we had, and made the whole process feel easy and stress free. She was always available when we needed her, and her entire team was just as sweet, professional, and responsive. We couldn’t have asked for a better experience. Highly recommend Reina & The Rate Team!
Easy to work with
Ease of use
Personal and professional attention
Reina was extremely helpful and knowledgeable in our whole process. She answered all of our questions accurately and honestly, and seriously had our best interests in mind. Would highly recommend her to anyone.
Response from Owner
I am so privileged to have been able to help you in your home buying process. Thank you for your kind words and recommendation!
Reina and Julie and the entire team are absolutely amazing. They made me feel that I truly had a caring partner on this very personal and stressful journey. Add that to their expertise and knowledge and it is perfect. I am deeply grateful.
Response from Owner
Thank you so very much for your kind words, Janet. We are happy to have been able to support you through this journey.
Reina and team were amazingly responsive, friendly, and helpful. They went above and beyond to make this easy!
No written review
Our sale and purchase of homes took a tremendous team, and our mortgage lender - Guaranteed Rate - was right there with us every step of the way assisting with options, requirements, and timelines. Kudos to Reina Perkins and her team for her/their kind, responsive and expert support.
Response from Owner
Thank you immensely for sharing your experience Todd and Lorie! I'm thrilled to hear about your positive interaction with my team and wish you years of joy in your new home!
Reina was extremely helpful and quick! We were able to close swiftly to help me move into my new home in just a few weeks. Thank you again Reina!
Response from Owner
Thank you Ashley! I’m so excited for you. It’s the perfect home for you and I wish you many years of happiness there! Cheers 🥂
Excellent service from extremely knowledgeable professionals
Reina & Team made the entire loan process seamless and stress-free. Their professionalism, clear communication, and dedication were truly exceptional. It was an absolute pleasure working with them, and I couldn’t be happier with the experience. Highly recommend!
Response from Owner
We appreciate the kind words Brian!! It was our pleasure 😁
Reina & Team made the entire loan process seamless and stress-free. Their professionalism, clear communication, and dedication were truly exceptional. It was an absolute pleasure working with them, and I couldn’t be happier with the experience. Highly recommend!
Reina Perkins and team are awesome!
Did great. Very Thankful
Response from Owner
Congratulations on your new home and thank you!
Reina and the team are phenomenal. Don’t even bother looking someplace else. Reina thank you SO much for your help and guidance.
Response from Owner
I’m so excited for you and your family!
Reina was amazing! As her team! Reina and everyone were responsive, professional, helpful, patient and provided important details that helped us make our big decisions. We were first time home buyers and were very anxious about buying our first home, but after our first zoom meeting with Reina, we instantly felt in good hands. She walked us through all of the steps, presented various options, provided pros and cons for all decision points and answered our many questions in a responsive and helpful way. We would highly recommend working with Reina and her team! 👍🏼
Response from Owner
Thank you so much Dean and Michael! Congratulations on your new home! Working with you was a delight!
We have used Reina twice now and have referred her to my brother as well. Each time we have used Reina and Julie our experience has been absolutely stellar! Both Reina and Julie are prompt to reply and are always on top of everything. I can’t express how much I appreciate them both for always taking the time to explain any questions I’ve had and go the extra mile to close our loan on time! Top notch service!
Response from Owner
Aundrea thank you so much! I was so happy to help you and your family again. It’s always a pleasure!
Reina was a pleasure to work with! As a first-time home-buyer, she walked me through every step of the process with ease. She and her team were always available, quick to answer questions, and speedy in loan approval and processing. Guaranteed Rate had terrific loan rates, and their servicing website is informative and easy to use. I would definitely recommend Reina to anyone shopping for a mortgage.
Response from Owner
Thank you so much Ryan! It was an absolute pleasure to work with you and I’m so happy for you! Reina
When looking for a new mortgage or refinancing, there's no other place we put our trust into than Reina Perkins and her team. With the knowledge to answer all of our questions, provide available options, and the efficiency to get it done in time, we get through what can be a stressful process feeling confident in our decision. Thank you Reina!
Response from Owner
Thank you so much Hannah! It's always a pleasure to work with you and Will. I hope you enjoy the new home and make many lasting memories there!
Reina and her team were amazing! They were responsive and attentive. They got work done quickly and efficiently and looked out for me, their client, even working around my schedule. I loved working with reina and would gladly recommend her services to others.
Response from Owner
Thank you so much Dani! It was a pleasure to work with you and we appreciate the kind words.
Reina is fantastic and I consider her an asset. We recently used her to facilitate a loan on an out of state property purchase. I'm so glad I asked because I wouldn't have known who to use up in Nevada! She provided a great rate and walked us through the process step by step. She was very responsive and helpful. The realtor was impressed with how smoothly the process went and said she out performed most of his local loan agents. I highly recommend reaching out to Reina for your next transaction!
Response from Owner
Thank you so much Scott! It was a pleasure to work with you and your family!
Reina and her team were amazing! From preapproval to closing on our first home, Reina was there for us & exceeded expectations. She explained our mortgage & the process in a way we could easily understand. We wanted to use a lender that was local & understood the competitive market in Sonoma. She was able to respond promptly to all our questions & needs. We wouldn't have been able to close as quickly as we did without her knowledge & experience!
Response from Owner
Thank you Elizabeth! So excited for you and your family!
Reina Perkins is incredibly conscientious, thorough and helpful in getting us the best rate and processing our loan and past LOC's. We couldn't recommend her higher!
Response from Lender
Thank you for sharing your experience with us, Adde. We work hard to provide quality customer care and we're happy to hear you had a positive visit with Reina. We will be sure to let Reina know. It was our pleasure serving you and we hope to see you again soon.
It was a true pleasure working with Reina and her assistant Juli. Highly recommend them. Professional while also being very personable. They seemed to really care about this purchase for me.
Response from Lender
Thank you so much Coleen! It was such a pleasure working with you and we are so happy for you!