Rate
Jason Castillo

Jason Castillo

Non-Producing Sales Manager · NMLS# 386647

5.0(159 reviews)
Rating5.0159 reviews
Satisfied98%159 reviews

Worked hard to make sure we were happy. Readily available to andwer questions

Joseph G.

5 stars...... specially Jayson Castillo.

Conrad C.

Jason and his team were very communicative, sought various avenues when needed. He never lost his focus or support in getting the deal done on time. Calmed us down when we were overwhelmed, and he never lost his patience when we lost ours! We will recommend him to friends and family.

Mehran S.

The team did an excellent job! Jason was always helpful, professional, and accessible when we had questions. 100% would recommend

Jason G.

Experience was great. Accurate information was provided at all times.

Gregory M.

The process was smooth. All information was relayed in a timely manner and everything was explained in terms that were easy to understand. Jason kept us informed and shared all the pertinent information to make sure we were prepared. Jason did an excellent job. We are highly satisfied.

Kyle M.

As a first time home buyer, I expected the process to be stressful and complicated. With the help of the whole KB home team, the process went al lot smother than expected.

Sonia P.

The process on purchasing my home as a first time homeowner was a spectacular and very easy. JASON made it work did not complicate anything and made me feel that I was about to become a homeowner and that really made me so happy.We close escrow in less than 30 days, I’ve heard people close escrow in six months to three months and me closing escrow in less than 30 days was amazing. Will definitely recommend Jason to my family and my kids for their future home. Thank you so much JASON and God bless you.

Ludey P.

Jason was patient, heard out my concerns and addressed them all in a professional way. Would use again!

Abel C.

Jason did a great job explaining anything I asked.

Jonathan C.

Was a real pleasure to work with. Always there to answer questions and kept me updated during the entire process.

Carl W.

Jason was always available even on odd hours. He communicated, did not have to chase him for answers. Thank you Jason!

Xochitl R.

Good experience no complaints

Andre T.

Jason is very supportive. He always tries be on top of all the requests.

Jaimit T.

Jason was very patient and knowledgeable, he guided us through the loan process with ease.

Frank E.

Jason was very pleasant and professional to work with. He kept constant communication throughout the entire transaction.

Jorge V.

The overall process was very smooth. Jason was very responsive and very knowledgeable on the loan products. He kept me up to date throughout the entire loan process from start to finish, which was very comforting considering how complicated and time consuming mortgage loans can be. Thank you Jason for your outstanding customer service.

Karlton P.

They made the experience feel so easy and we’re there to answer any questions or concerns!

Maria M.

Jason was a great help during our home buying process! He communicated with us every step of the way, was available for any questions we had, and made this process easier. We are very thankful for his help!

Abigail M.

Jason, made everything as easy as he could. He is a great communicator and was always looking out for our best interest. He was very responsive, every time I called he would either answer or call me back in a timely manner. I really enjoyed our experience in the purchase of a new home and Jason made it even better. Thank you.

Yaneli G.

Jason was working with us to make this possible, he found an answer or solution for any question or concern we had, he was always in touch for updates and he was easy to reach.

Miguel S.

Jason was very communicative throughout the process.

Martin G.

Very helpful during closing

Ardene A.

Jason followed up regularly throughout the new build home buying experience. He was able to restructure the loan when needed to meet my demands as customer and expedited processes to get us into our new home quicker!

Francis A.

Survey Jason is GREAT assisting us with our home loan. He’s always available to answer any questions & went above and beyond. He walked us throughout the process patiently from day 1 until the day we got our keys. He provided us with step by step process on what to be expected and needed. He is PROMPT! He’s the only one that reached out to us not only by email, but also by phone, text to make sure we received the help we needed, and for that We are GRATEFUL!

Alfred C.

Jason was great at communicating with us every step of the way and providing accurate advise to help the process go as smoothly as possible. Thank you Jason!

Brian R.

Excellent customer service And communication 😁

Rosio G.

Jason, was able to take last minute calls and work with our schedules. Being flexible and going over any question we have was ideal for our experience. Jason went above and beyond to ensure we understood everything, and worked professionally to get the job done.

Justine Y.

Jason was great from the very start. Very responsive and great at explaining everything

Stephanie G.

Jason was always quick to respond to all my messages and questions. He was able to help me understand the process and guide me through the loan process. As a first time going through this it was a pleasant experience.

Saul P.

Every single question I had was answered. If I did not understand something, it would be explained to me in a way to help me understand.

Griselda D.

Jason kept us well informed during this process. He made it easy for my husband and I to ask questions and always responded in a timely manner. He was helpful and knowledgeable about our situation. He was always very polite and professional during our journey. Thank you Jason!!! Highly recommended!

Nesly Z.

To me Jason completely went above and beyond was always professional and kept line off communication open . I Know he worked hard and diligently to help me and family get the loan closed. I would highly recommend him to any future clients to be there loan officer really really good guy. We were blessed to have him thank you for everything KB Homes and Jason.

Jamal H.

He is easy to work with very approachable and a very good listener. Explains every detail well. Great experience with him.

Wilfredo F.

Jason was very diligent in staying in contact with me throughout the process and answering any questions or concerns I had in a prompt and easy to understand manner. Ran through various scenarios at my request to ensure I understood my choices.

Sylvester Y.

Jason was very supportive

Gabriela G.

Jason was the best part of the buying experience, he was always quick to answer our phone calls and always had answers for our questions. Very knowledgeable and always has a good attitude.

Jeffrey D.

Jason went above and beyond during our closing process, he even helped me locking a better rate outside of his work hours, he always stayed on top of tracking and resolving my questions/concerns. It was great experience working with Jason really appreciated his great work!

Jianhua F.

He always kept a good contact with my Husband. Thank you Jason!

Ana B.

Paid attention to our needs

John D.

Jason was great he always answered my calls gave me advice he even called me on his days off. I would highly recommend Jason and when I refi my home i will be using Jason.

Michael E.

Jason was great he was very patient very helpful always had a answer for our questions. Jason even took our calls on his days off if I could give Jason a 1000% I would !!!

Jordon G.

Jason was approachable, professional, and always prompt with his communication via email, text, and phone calls. He made our experience as first-time buyers a smooth process.

Liliana L.

We received professional and helpful service from Jason. He answered every question we had and in a timely manner we our very pleased.

Adan P.

Process was quick and easy. Jason was very helpful.

Jose F.

He pretty much in touch with us. He explained everything that was going on.

Juan B.

Jason Castillo gave the best service hands down He helped so much He put in extra effort If I can give him a 100 instead of a 10 I would He’s very professional and knowledgeable He really earned a GREAT review

Cleshaun W.

Jason was very patient with us. He answered every question we had quickly and thoroughly.

Ivan Z.

The communication that Jason offered throughout the whole process.

Nydia D.

Jason was always available and take our calls and emails even when he was off. We appreciate he's efforts even though he came to us 2 weeks before we closed.

Theresa W.
Equal Housing LenderEQUAL HOUSINGLENDER
© 2026 KBHS Home Loans, LLC. All Rights Reserved. For licensing information, go to: www.nmlsconsumeraccess.org. KBHS Home Loans, LLC, NMLS 1542802 Headquarters: 300 East Royal Lane, Suite 250, Irving, TX 75039 - (855) 378-6625 This is not an offer for the extension of credit or a commitment to lend. Program restrictions apply. KBHS Home Loans, LLC policy is to treat all applicants and borrowers in a fair and consistent manner and without regard to race, color, religion, national origin, age (provided the applicant or borrower has legal capacity to enter into a binding contract), sex, marital status, disability familial status, receipt of public assistance, or exercise of rights under the Consumer Credit Protection Act, or any other prohibited basis identified under state law. KB Home and KBHS Home Loans, LLC share common ownership and because of this relationship may receive a financial or other benefit. You are not required to use both KB Home and KBHS Home Loans, LLC as a condition of settlement on your loan or for purchase or sale of any real estate. This site is not authorized by the New York State Department of Financial Services. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site. Arizona Mortgage Banker License #939988

Powered by SocialCoach