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Christina Zash Colombo

VP of Mortgage Lending/DLO · NMLS# 690160

Chicago, IL4.8(62 reviews)

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Christina Zash Colombo at Rate (NMLS #690160)

Today · 9 AM – 5 PM

3940 N Ravenswood AveChicago, IL 60613
Rating4.862 reviews
Satisfied97%74 reviews

Ratings include all 74 reviews. Reviews collected directly from clients are shown only with their permission.

10/10

Christina and Mallory are fantastic. They provide clear guidance and communication. Wonderful experience so far!

Kelli S.

Highly recommend Christina and her team! I was able to pay off high interest debt with a Heloc loan. The process was stress-free and quick. Special shout out to Angel who walked me through the application step by step to make sure everything was correct the first time! Thank you:)

MonkeyMindChicagoView on Google

Amazing company. Actually cared about my process.

Seamless & easy- Christina was responsive and made purchasing a home stress free!

Rachel B.

They are so amazing and helped with every step of the way! Whenever I have a questions my team would be there to walk be through my questions and ensure I was set up first the next part of closing my dream home!

Ian B.

One reason... Christina Zash Columbo! She is amazing!

Michael C.

Efficient and effect times

Rafael C.

Christina and her team at rate were excellent partners in getting our mortgage closed quickly and smoothly. They provided clear guidance and made us feel well cared for every step of the way. Communication was always timely and they made themselves available for any questions we had.

We have done four loans with Guaranteed Rate and each time I have been impressed with their professionalism, speed, and clear communication. And if I need another loan in the future, I know whom I will call.

Patrick L.View on Google

Another great experience with RATE! This is my 4th purchase with them and when we ran into issues with the quality of the appraisal that pushed out the closing date they fought hard internally and escalated as needed to make the purchase happen. Thank you!

Christina at Rate has been outstanding. She consistently provided clear, informative updates and made every step easy to understand. Her follow‑up was timely, her communication was thorough, and her attention to detail showed real dedication. Truly excellent service. Thank you Christina and the whole team at Rate!

Very happy with Christina’s service. She was efficient in finding a mortgage with an excellent interest rate and in a very reasonable time frame. I also loved the fact that we did not have to meet many times, and she responded to questions promptly. I will recommend her highly!

Clemencia C.View on Google

Christina, thank you so much for helping my brother get a mortgage. You made it so EASY, FAST and without ANY problems. So professional, super nice amazing. I will continue to highly recommend you 100%!!!

I had an outstanding experience working with Christina Zash Colombo at Rate as my mortgage broker. From start to finish, Christina was incredibly knowledgeable, responsive, and truly dedicated to finding the best solution for my needs. She took the time to explain every step of the process in a clear and reassuring way, which made what can often feel overwhelming actually smooth and manageable. Her attention to detail, professionalism, and commitment to her clients really set her apart. Christina was always available to answer questions, kept everything moving on schedule, and went above and beyond to ensure a seamless closing. I felt confident and supported the entire time. I highly recommend Christina Zash Colombo to anyone looking for a trustworthy and experienced mortgage broker. You’ll be in excellent hands!

I have only used RATE & GUARANTEED RATE for ALL of my mortgages I ever had. This time was even more flawless than the last. The mortgage consultant, Riley was on it from the very beginning and let me know any and all items needed in a timely manner. On the back end my loan coordinator, Heather held my hand to the finish line and was super professional. When it came to closing Shelly advised the cash to close and time/place of where closing was to take place. I will never use a different lending company. 100% customer satisfaction.

Kyle S.

Christina and her team were great to work with; it was one of our best mortgage experiences in 20 years. Thank you!

Everyone on the team we were assigned to was very courteous, helpful and always available when questions came up. It was a very positive experience.

Gail B.

Absolutely no hiccups and the process from beginning to end was smooth

Thomas M.

Christina and her team! And thanks to Rob Myers for recommending them!

John T.

Christina if by far the best at what she does . She always finds a way to get answers . The best!

Always a pleasure doing business with Christina and her team. The communication and efficiency is unparalleled. Highly recommend!

Carolyn O.View on Google

Christina was amazing and helped us secure our mortgage in record time! Super professional and a pleasure to work with! Thank you Christina for helping us get into our new home!!

Christina is an absolute angel on earth! Her customer service is excellent in every way ! I appreciate all she has done to make this the best experience ever! Thank you so much 😊

Teresa A.

Thank you to Rob Myers for introducing us to Christina Colombo and her team. The process was very smooth. We closed a VA loan in under 14 days. Honestly, we probably could’ve closed in 10. Everything was so very smooth and Christina was on top of things every step of the way very great with communication and providing options and different programs. Very experienced ! We chose at 2/1 buy down and we were very pleased with the service.! We highly recommend Christina and her team and if you are in Colorado, we also highly recommend Rob Myers!

Thank you to Rob Myers for introducing us to Christina Colombo and her team. The process was very smooth. We closed a VA loan in under 14 days. Honestly, we probably could’ve closed in 10. Everything was so very smooth and Christina was on top of things every step of the way very great with communication and providing options and different programs. Very experienced ! We chose at 2/1 buy down and we were very pleased with the service.! We highly recommend Christina and her team and if you are in Colorado, we also highly recommend Rob Myers! V

John T.

Excellent service. Fast Service. Great Communication. I had zero issues and I am happy I was able to close my house before christmas. 🥳🎄 What more can you ask for?

Justin A.View on Google

Christina did a great job handling the home loan for my home purchase.

Joseph K.View on Google

Seamless from beginning to end. Ready to close @ 20 days a record for us. A pleasure to work with including her staff. Even the title company was surprised at not having any hiccups, given they had no experience working with them previously. Probably our last home, but wouldn’t hesitate to reach out if the need arose. :)

Thomas M.View on Google

You said we could close in 30 days… and you did! Thank you for the fast diligence/underwriting and good rate. Close went smoothly. Will engage you and your team on the next one.

Timothy H.View on Google

Christina went above and beyond to make sure everything went smoothly, which was greatly appreciated!

As a Utah real estate agent, I know a great loan officer makes all the difference. Christina goes the extra mile! She was available on the weekend to help our client get under contract on a home. She understood our market and regulations even though we were in a different state.

I would highly recommend working with Christina. She made an overwhelming process feel like ease.

Christina, Tom, and the whole team over at rate were fantastic to work with. My wife and I worry a lot, but didn't need to when it came to our home loan. Christina was extremely professional, prompt, communicative, and all around fantastic to work with. The process of buying a home can get really stressful, but Christina and team were amazing, and really helped us through the process. I can't recommend her highly enough! Thanks again Christina!

Christina is one of the hardest working most empathetic loan officers I have ever met. I am also a loan officer and Christina often helps on my team with my clients as well because of how talented I believe she is. She cares about people. That’s the key. She really cares about people and after being a loan officer for 30 years and licensed and 50 states she has a vast wealth of knowledge. We constantly have Clients complementing us on the service that Christina gave them. I’ve read through the negative reviews on Google and I can tell you, I am aware of the situations behind them. One is fake, one was a homebuyer that was upset that loan programs had to be switched because the documents did not match the application that was provided which led to a more expensive program. That is not the loan officers fault. The VA one, Christina knows a ton about VA. Otherwise I wouldn’t let her near my clients. In that case she had incorrectly answered a question at 9 PM at night. Does someone deserve a one star review for that? Personally, I don’t think so. It was remedied within a couple hours but here’s the thing for anyone that is reading this, she really does care about people and knows about loan programs that your average loan officers never even dreamt of. I personally had two clients where she found a solution to that no-one else would have because she knew of a loan that wasn’t used commonly now, but had been back in the day and it was a lifesaver for those clients. To communicate with her text is best. I don’t generally defend people in reviews, but there aren’t a lot of great loan officers out there that really care about clients and constantly do the right thing. I’ve worked with her close enough for years to know that is who she is and I stand with her. ❤️

Jennifer B.View on Google

Very easy experience! The team with Rate were always readily available to explain each step of the process. Communication was constant - there was never a time where I thought that they were too busy to help me out. For our last home purchase, this was the most aggravating part of the home buying process. This team made it very easy! Big shoutout to Rudy, Christina, and Shelly. 10/10. Highly recommend.

Jorge H.

Christina made the process easy and relatively painless. I appreciate all the extra help with forms. I’m not as computer literate as she is.

I loved working with Christina. She was available when I needed her, responded very promptly whenever I reached out, explained everything that I was confused by very patiently, and made the process very smooth

I loved working with Christina. She was available when I needed her, responded very promptly whenever I reached out, explained everything that I was confused by very patiently, and made the process very smooth

Zachary W.

Christina was unusually responsive and professional

Stephen J.View on Google

Excellent services

Dina R.

Although I can’t review Christina since she wasn’t involved in our transaction, I can give very high marks to Andrea Carter. She was efficient, professional and a pleasure to work with…

Christina Zash Colombo is the epitome of professionalism and Knowledge. My husband and I have refinanced with her and Rate many times over the last 30 years and she goes the extra mile every time. Most recently she was our loan officer for the sale and purchase of our home. She returns calls day and night, on weekends and is extremely knowledgeable about many optional programs. She reaches out to all parties involved and orchestrates a seamless process. She is adept at problem solving and obtaining the best rate possible. We have always been extremely pleased with her customer service and willingness to problem solve anything during the process. Customers for life!

Jacquie G.View on Google

Excellent closing experience. For context, I’ve purchased about a dozen homes across three states over the years using several different banks, so I am not new to the mortgage loan process. Rate closed the loan quickly, but my attorney made a big mistake stake at closing which cost me $650 extra. I pointed it out and Christina stepped in to get it fixed for me. Rate also sent me an offer to compare insurance quotes and surprisingly beat my insurer’s rates. I consider this as going over and beyond any expectations of a lender.

Christina helped me close within a really tight window. GR offered the best rate by a fairly significant margin and no points. Very pleased.

Awesome experience with Christina and Rate! Christina was always available when we had questions and the whole process was easy and painless! Thank you for the great experience!

I had an incredibly kind and charming conversation with Christina. Both personable and clear.

Garrett L.View on Google

They Were all very friendly and worked really hard to help me get my dream home.

Doris M.

Dominic was great!

Neal G.
Equal Housing LenderEQUAL HOUSINGLENDER
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 The company name, Guaranteed Rate, should not suggest to a consumer that Guaranteed Rate provides an interest rate guaranteed prior to an interest lock. Applicants are subject to credit and underwriting approval. Restrictions apply. All information is provided for informational use only and should not be considered financial advice.

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