Did great! Happy with service

Reviews
Write a reviewExceptional rating
Based on 293 star reviews
Loved by clients
Based on 293 reviews
Ratings include all 293 reviews. Reviews collected directly from clients are shown only with their permission.
Great job done on locking down attractive mortgage rate and then finally closed successfully even at very challenging situation.
It was helpful getting support through the process. We appreciated the advice and guidance!
Great throughout the entire process !!
We are very grateful for the exceptional support Tim Lam provided throughout our first homebuying journey. His dedication, including answering our questions on his days off, made all the difference. Thank you so much, Tim. We truly appreciate the extra effort you put in to ensure we were well-informed and comfortable with every step.
Very supportive and willing to answer all and every question
Tim was great to work with. He answered all my questions in detail to my satisfaction. I really appreciate his help!!
Thank you Tim for all your help , you made this experience easy and fun
Tim was consistent with his communication and always ready to help.
Tim was knowledgeable, responsive, and clear in his communication. We closed ahead of schedule with multiple days of holidays and Tim made the process smooth.
Tim is very responsive and always there to answer all of our questions. 😀
Tim was great to work with. Very responsive during the process and patient with all the questions I had. Thanks Tim!
The whole journey was smooth and easy thanks to Tim and his team. We didnt have to worry about anything.
Tim has been informative when he needed to be.
Tim has been a pleasure to work with, his efforts have helped us greatly
Tim was there every step of the way to guide us, answer our queries over and over, helped us with right advice and provided us a good interest rate and PMI. The process was free of any hiccups and smooth.
Making the process look seamless and getting back to us when needed be it any clarification or anything related to the loan process.
Thank you Tim!
smooth process
Responsive
Very responsive.
Tim was fantastic and easy to work with! He answered all of our calls but if he missed it, he would call right back when he could. He made us feel at ease throughout the buying process and never pressured us to make a decision we weren't completely comfortable with. I know he had to re-explain things to me multiple times and never seemed irritated at all! We loved working with Tim, and would honestly refer him to any of our friends and family.
Prompt responses
Great experience overall!
Tim not only went above and beyond to earn my business, but walked with me every step of the way to ensure I was well informed and well taken are of. He was also extremely patient in answering my questions, and if there ever was an issue, Tim diligently worked to fix it. He was super responsive and proactive in keeping me informed. Truly outstanding!
Thank you for helping us out on getting this house.
He was the person we relied on to get everything expedited and to smooth out the entire 13 month process
All transactions were transparent and explained to me in ways I can understand! All my questions were answered clearly and promptly too.
Tim understood our needs and really tried to address our concern/needs fast. He made this process quite smooth and easy. I would recommend him to my friends.
Very friendly and willing to help.
Simple and efficient
professional
the responsiveness, clarity and easy to work with the team
As first time home buyer, Tim made sure we understood the steps to get to the finish line. As a result, our experience throughout the process was easy. I would definitely recommend Tim to any buyer.
Tim locked in a great interest rate for us.
It was a great pleasure to work with Tim and he really helped us to move forward with our purchase.
Tim was a joy to work with. He was incredibly professional, diligent, and on top of our file. Over the years we have purchased and sold many homes, and we found Tim to be the best that we have worked with. Whenever we called with a question, he always picked up on the first ring... incredible. Tim did more than just handle the loan, he answered questions and helped us navigate the process. Thank you Tim.
Everything was excellent
Tim Lam was very upfront with all the steps, frequent communication, Kept me in the loop for Mortage approval. Overall my whole purchase process with KB homes was very smooth, and I will def recommend to other friends and colleagues
Tim was always very responsive and honest. For a first time home buyer, that is exactly what I needed. He alleviated all my concerns whenever they arose. Thanks for being awesome Tim!
Tim was able to get my financing through in record time and that put me back on track to close by the agreed upon date.
The process was enjoyable and Tim was very helpful with timely clarification of all our questions.
Definitely attentive and always asked if we had any questions as we got closer to the move-in date. The only thing that I would mention that Tim should incorporate with his FIRST TIME HOME BUYERS who are waiting for a home to be built is to let them know that the numbers that are given when talking about the rates are not locked in. We were told numbers at the beginning, but then saw them rise while waiting for the home to be completed. This sounds like a no brainer, but it would be good to let first time home buyers know that these rates can definitely fluctuate until you're ready to close. This caught us off guard, but luckily the rates went back down.
Tim was always available to answer any questions I had and made it a point to clearly communicate any needs on his end to ensure a smooth process.
Tim was very responsive and always available to answer our calls to go over questions we had about our loans. We appreciate Tim’s hard work during our loan process.
Easy to talk to and accommodating. Sometimes asked for the same information even though we already sent it.
Solid communication, knowledgeable for any questions we had, reached out intermittently to make sure we were doing well, was eager to help.
Great communication, great execution
No written review
Great communication, very knowledgeable, and patient.
