Ratings include all 98 reviews. Reviews collected directly from clients are shown only with their permission.
Laura Gardner is an exceptional real estate agent who truly cares about her clients. Her professionalism, knowledge, and attention to detail make the entire process feel seamless. She communicates clearly, answers questions patiently, and goes above and beyond every step of the way. I highly recommend Laura to anyone looking to buy or sell a home!
Response from Owner
Marc, love the feedback, we have a seamless team acting as one - mortgages are my jam!!
Our local team and office support always strive to make every home journey seamless, and we're glad that dedication stood out to you.
We appreciate you taking the time to share such kind words. Enjoy your new home!
I had a fantastic experience working with Guaranteed Rate Affinity! The entire mortgage process was unbelievably smooth, fast, and completely stress-free from start to finish. Their team is incredibly knowledgeable and guided me through every step with total expertise.
What stood out the most was their responsiveness—any time I had a question or needed clarification, they got back to me right away with clear and helpful answers. I highly recommend GRA to anyone looking for a seamless, professional, and efficient home financing experience!
Response from Owner
Tareq, working with you was an absolute pleasure from start to finish. Keeping your home loan process smooth and stress-free is always our top priority, and I am so glad our team's communication made a difference. Enjoy your incredible new chapter, and please stay in touch!
I am a realtor. My client used Laura as her lender and Laura did a great job@
Response from Owner
Collaborating with professionals like you always makes the journey smoother, Suzi. It was a pleasure helping your client navigate her home loan, and I truly appreciate you trusting our team with her financing. Whenever you have friends, family, or clients who need a dedicated lender in the future, please keep us in mind. I look forward to partnering on many more successful closings together.
Laura was amazing to work with!! She was prompt – anytime I would call or text she would either let me know she couldn’t talk right that second or she picked up the phone to call or texted me right back. She got things done and always with a great sense of humor! She was calm, even when some of the steps to the transaction had a detour that we had to come back from. Definitely will be referring her to friends and clients!!
Response from Owner
@pennyschneithorst - together we created a seamless experience regardless the circumstances!!
Thank you so much for the acknowledgment. My team & I work very hard towards excellence!!
Laura G. (NMLS 308093) is a pleasant, professional and detail-oriented loan officer.
Recommended by a trusted advisor, she knows her stuff! Thx, again Ms. Gardner. AJ Dogtown STL, MO.
Response from Owner
"Thanks for the great feedback, AJ! We appreciate you choosing us for your loan needs. Shoutout to Dogtown!"
Laura Gardner did a fantastic job seeing my new home financing through on my new home build. Laura and her staff attended to my every need and answered all of my questions. I would highly recommend using Laura and Guaranteed Rate on your next home hunting adventures.
Response from Owner
Thank you, Dave, for your positive review! We appreciate you taking the time to share your experience.
They made the home buying experience so easy and were always available to answer any and all questions.
DDavid M.
Laura was great to work with and had the most competitive rates in the market
PPatrick B.
Working with Laura made my home buying experience effortless. She was always available and knew everything I had a question about. She was always positive and very personable throughout the entire process.
Response from Owner
“Thank you for such a thoughtful review! I’m so happy I could help make your experience feel effortless—that’s always my goal. It was truly a pleasure working with you and your family, and I’m excited for you as you settle into your new home!”
I have had the privilege of working with Laura for a while. Laura's knowledge and experience the financing of a home seem easy. She is great with first time home buyers, explaining every step along the way, as well as the more experienced buyer. Her communication and smooth process give both her clients and the agents she works with a tremendous amount of confidence during the transaction.
Response from Owner
Thank you! It truly means a lot to hear that my knowledge, communication, and process help create confidence for both clients and agents. I’m passionate about making the home financing experience clear and smooth—whether it’s a first-time buyer or a seasoned homeowner—and I’m grateful for the opportunity to do what I love.
I have collaborated with Laura on several Buyers transactions. Her knowledge, accessibility and “can do” attitude has made the financial component of a contract seamless. With Laura in charge the loan is never a worry. Her loans close on time (if not early) and her communication skills keep all parties informed every step of the process. If you are buying a home - contact Laura!!
Response from Owner
Thank you so much! I love working with you and appreciate the trust you put in me. Smooth, stress‑free closings are always the goal—can’t wait for many more great deals together! 💥🏡
Everyone was extremely kind and so on top of things! The process of purchasing my first home was much smoother than I anticipated because they walked me through every step.
MMolly S.
Laura was very friendly and timely with answering my questions. Process was very easy.
MMonica F.
Great customer service
LLori M.
I gave my score of 10 because Guaranteed Rate Affinity staff were the most efficient loan company that I have ever interacted with. Laura Gardner was very easy to work with. She's very personable and professional at the same time. It's very important to me how I feel people will be treated by a company that I refer others too. This company exceeded my expectations!!! I truly appreciate how they expedited my transactions. Keep up the good work Guaranteed!!
Rubie Woodley.
RRubie W.
Laura was very helpful and made the home buying process very easy.
MMichael H.
Laura Gardner and the entire process was Superb.
JJerry M.
I had an excellent experience working with Laura Gardner and her team throughout the purchase of my new home. From start to finish.
PPhyllis L.
They did great work.
TTorin D.
Excellent, attentive service
KKatelyn W.
I worked with Laura Gardner and many others. Laura was my point of contact, her availability and promptness were superb.
JJeong K.
Laura makes the process easy, is always readily available, and knows how to make it happen even when others don’t! You’ll be in great hands!
Response from Owner
Thank you Stephanie —I really appreciate that! My goal is always to make the process easy and get things done, no matter the challenges. I’m grateful for the opportunity to help.
Laura, is a lender to trust! She is professional and personable. She follows through and she will provide all options available to her clients. Rest assured you can relax and know the process will go well with her as your lender.
Response from Owner
Thank you so much Jan! I truly appreciate your trust and the opportunity to support you. Making the process smooth and transparent is always my goal.
Laura’s proficiency and timeliness is so important and valued. Ongoing connection with my clients make for less stress and smooth transactions. Contact her for your mortgage lending needs.
Response from Owner
Dot, I cherish our partnership in this Saint Louis market. Thank you!!
Laura is not only personal and has great personal skills, she is highly experienced and knows lending better than most lenders. GRA is a good lender and Laura does a great job for my clients.
Response from Owner
Hi Marcia, thank you so much for the fantastic review! We truly appreciate your continued support and partnership. It means a lot to our team to have partners like you who trust us with their referrals.
Mine was a long distance purchase and move. Laura and the US Title team at Coldwell Banker walked me through each step along the journey. I suspect that Laura has no down time in that she communicated with me via email or text at various times regardless of the day of the week. I highly recommend Laura, Guaranteed Rate Affinity, US Title, and Coldwell Banker for all of one's St. Louis regional mortgage needs.
Response from Owner
Zari, thank you so much for putting trust in me and my team!
Working with Guaranteed Rate Affinity was a seamless process. Everyone was very helpful, nice, and informative, which made for a great experience. I would highly recommend.
Response from Owner
We are absolutely thrilled to hear about your seamless experience! Thank you for recommending our helpful and informative team.
Laura and her team were amazing. It was a complicated purchase but Laura helped us through the entire process. She was very professional and knowledgeable. She helped us close in just 18 days, which is incredible! and she also surprised us with a wonderful gift! Thanks for your outstanding service!
YYurmiliam S.
Because Laura was great in helping us and very patient going over all the documents. She was always happy to answer our questions.
SSantos V.
Made it easy and personable
RRonald M.
All aspects of the process were handled well plus excellent communication
RRhody E.
The ABSOLUTE BEST!!!!! She goes the extra mile to get you the best interest rate, explains everything clearly, helps any way she can, is available 24/7, and is thoughtful and patient! I will NEVER use anyone else. She has helped me on 2 different homes now, she helped my stepmom as well. You will never be sorry to work with her!!! I promise!
Laura was great to work with, especially with how quickly everything was moving, I knew I could rely on her for quick responses
GGeorge P.
You were all so very helpful.
JJohn S.
Great service provided by LO and supporting staff. Very communicative and fast to respond.
This was the reason I chose GRA over competing lender.
AAlexander F.
Customer Services
MMark S.
I gave Guaranteed Rate Affinity this rating because the entire team was incredibly diligent, responsive, and supportive throughout the loan process. They made what could have been a stressful experience feel smooth and manageable, always taking the time to explain each step clearly and answer all of my questions promptly. I especially appreciated their attention to detail and proactive communication, which gave me great confidence that everything was being handled efficiently and correctly.
YYonghoon C.
Agent was very helpful and quick to reply
AAlex D.
I had an outstanding experience working with Guaranteed Rate Affinity, and I especially want to highlight the incredible support I received from Laura. From start to finish, the process was remarkably smooth, and I always felt informed and supported.
Her professionalism, responsiveness, and expert guidance made all the difference. She provided clear, thoughtful advice at every step, which gave me a lot of confidence throughout the process. I’m extremely pleased with how everything went, and I truly appreciated her dedication and attention to detail.
I highly recommend this team to anyone looking for a reliable, knowledgeable, and customer-focused mortgage lending partner. Thank you for making this such a positive experience!
