Jon was amazing! He explained the process, answered all of my questions, and was available every step of the way. He helped secure a great loan. I highly recommend him and his team!
Bonnie D.View on Google
Location & hours
Open in Google Maps3940 North RavenswoodChicago, IL 60613
Jon Farook at Certainty Home Lending (NMLS #663702)
Today · 9 AM – 5 PM
Office hours
- Monday
- 9 AM – 5 PM
- Tuesday
- 9 AM – 5 PM
- Wednesday
- 9 AM – 5 PM
- Thursday
- 9 AM – 5 PM
- Friday
- 9 AM – 5 PM
- Saturday
- Closed
- Sunday
- Closed
Reviews
Write a reviewRating4.712 reviews
Satisfied92%13 reviews
Average rating
4.7/5
Exceptional rating
Based on 12 star reviews
Satisfaction
92%
Loved by clients
Based on 13 reviews
Ratings include all 13 reviews. Reviews collected directly from clients are shown only with their permission.
Jon Farook was FANTASTIC
Jessica L.
This was our second time using Jon and we can’t say enough how great of an experience it was. From the first second to the finish line Jon was there for every text, email, phone call. He was responsive, knowledgeable, proactive, and friendly. It truly felt like working with a friend, but having that friend be the best in business. He explained things clearly and did what he said he would do when he said he would do it, if not sooner. HIGHLY recommend!
Jessica L.View on Google
Excellent communication and follow up from beginning to end of refinance process, highly professional and efficient team.
CathyView on Google
Communication was always prompt and thorough. Jon was always available to answer any question that I had, and made my first time buying a home a breeze.
Response from Owner
We are grateful for your kind feedback and appreciate you selecting Jon Farook at Certainty Home Lending for your initial home acquisition.
hiranya J.View on Google
Jon Farook did amazing job! Home Loan closed in 22 days and he’s an amazing! Certainty Home Lending you have golden man working in front line !
Response from Owner
We are ecstatic to hear about your amazing experience with Jon Farook at Certainty Home Lending! It's wonderful to know that your home loan was closed in just 22 days, which is truly impressive. We're proud to have Jon as part of our team, and we agree that he is indeed a valuable asset to our company. Thank you for taking the time to share your positive feedback about Jon's exceptional service. We appreciate your kind words and are delighted that we could assist you with your home lending needs.
Emil R.View on Google
Jon is literally "da best". This was for my first home and I couldn't have asked for someone better to work with. Thank you!
Response from Owner
We sincerely appreciate your kind words regarding your positive experience with Jon at Certainty Home Lending. It's wonderful to hear that Jon provided such excellent service for your first home purchase. We understand how important this milestone is, and we're thrilled that Jon was able to make the process smooth for you. Thank you for taking the time to share your feedback about your experience with us. We value your trust in our team and are grateful for your business.
Leonard B.View on Google
Great communication on loan status and willing to go above and beyond to make sure things are done timely.
Jafer R.
The entire lending process from beginning to end was so easy and smooth. Even though this was my first ever house purchase, Jon Ferouk, the lending agent was so helpful and knowledgeable and professional, and he guided me through the entire process and helped made out easy and simple.
Khoi V.