Vanessa (Frisch) Kniess

I had an exceptional experience working with Guaranteed Rate. From the very beginning, their team demonstrated professionalism, expertise, and a genuine commitment to making the mortgage process as smooth as possible. They took the time to explain every step clearly, answered all of my questions promptly, and ensured I felt confident throughout the entire process. What truly stood out was their responsiveness and attention to detail. The team was proactive, kept everything on track, and worked diligently to secure competitive rates and favorable terms. Closing was seamless, and there were no surprises along the way. If you’re looking for a reliable, knowledgeable, and customer-focused mortgage provider, I highly recommend Guaranteed Rate. They made what can be a stressful experience incredibly easy—truly a 5-star experience!

Vanessa and her team were excellent in handling my loan process.

Very professional

Vanessa our Mortgage officer was fantastic and amazing! We love her! She made this process awesome. She was responsive, kind, knowledgeable, and reuly a joy to work with. We were so happy with her. BEST Ever!

Vanessa was great to work with and you beat everyone else’s rate.

BEST EVER! I would recommend Vanessa and Rate to anyone. Vanessa made our experience truly amazing. We loved her. She is definitely a 15 out of 10! Amazing!

Easy to work with. Communication is good

They were super helpful walking me through the refinance process. This was my first time going through something like this and I felt like I had to do very little work. Also Vanessa was very helpful with answering all my questions - she never once made me feel like I was stupid or like I should already know all of this stuff.

We worked with Vanessa (Frisch) Kniess and her team. They all were very professional, knowledgeable and helpful.

Vanessa Frisch Was amazing

Super professional, while being compassionate with my questions and concerns.

Loan Originator and Processor provided excellent service

Vanessa and her team are awesome.

Vanessa and team provided excellent service; very responsive and helpful.

Fast communication, very professional, great rates.

because everyone on the team was knowledgeable, friendly and did their best to make the process easy

Service

Better communication than I could have imagined. Always responsive. She explained everything very clearly to someone who did not know the nuances of loans. Extremely friendly.

Excellent service

Vanessa was always available, kind, and knowledgeable. I am not a “techy” person so had a difficult time with the digital content and Docusign. I contacted Vanessa for help and she very patiently talked me through the whole thing, explaining to me what I needed to do and how to do it. Thank you so much Vanessa!!!

Everyone was very helpful and knowledgeable

Vanessa was very helpful throughout the process. Approachable and quick to respond to any questions. Made it clear the do's and don'ts during the application process. Guaranteed Rate's online interface made everything clear what was needed to be done. Please reach out to Vanessa/Guaranteed Rate for a reliable mortgage lender. P.S. We were first time home buyers and we felt very taken care of during the whole process.

Knowledgeable, helpful and friendly

Everyone was very knowledgeable and always answered my questions.

Vanessa was very helpful and professional!

Excellent staff. We were well taken care of.

They made it very simple

People were pleasant and competent. Things were well organized.

Easy to work with - Vanessa is always so good to work with .

Super friendly and helpful

Devontae Brooks was amazing

Vanessa is rad

My original mortgage and the refinance were done quickly, efficiently and with just enough communication to complete the tasks. The entire staff has been wonderful to work with.

Our loan officer was very knowledgable, helpful and friendly.

Vanessa was aces through out the process

You guys are fast! I appreciated the quick work and people kept telling me how can you trust a bank not even around here. However, asking them their rate vs mine. Mine was better. I just appreciate you guys trusting me to pay my bill.

Excellent and fast service; great rate!

Fast and efficient with the whole process. Plus they kept me in the loop with everything. It was also helpful being able to do everything online.

Process was easy and all questions were answered throughout the process. I never met anyone in person however and was expecting to see my loan officer at closing after they had issue with the time of original closing causing us to adjust.

Worked with them

They are with you every step of the way and give you add the information needed, very detail and clear

Very helpful and understanding staff!

Very easy to work with. Patient and understanding.

The entire team of people I interacted with were amazing…courteous, professional, and knowledgeable.

Good service, candid feedback.

Awesome teams helps every step of the way