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Jen Pintos

Jen Pintos

Loan Officer · NMLS# 1596923

Waltham, MA5.0(156 reviews)

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Jen Pintos at Origin Point (NMLS #1596923) (Previously Guaranteed Rate Affinity)

Today · 9 AM – 5 PM

560 Moody StSuite 1Waltham, MA 02453
Rating5.0156 reviews
Satisfied99%163 reviews

Ratings include all 163 reviews. Reviews collected directly from clients are shown only with their permission.

Jen was amazing! She answered every question I had, and gave me so much guidance through the process of buying my first home. She picked up the phone even on her days off. Thank you for everything Jen! You’re the best!

Sydney G.View on Google

Jen and her team were super helpful and we were able to close on our house in ONLY 24 days. I would recommend Jen to any of my family or friends who are looking for a mortgage lender!

I had an excellent experience working with Jen our loan officer, throughout the entire home-buying process. She was extremely helpful, responsive, patient, and professional from start to finish. Whenever I had a question or needed clarification, she took the time to explain everything clearly and made the process feel much easier and less stressful. Jen was always available when I needed help, followed up promptly, and made sure everything stayed on track. I truly appreciate her dedication, support, and excellent customer service. I would highly recommend Jen to anyone looking for someone who is knowledgeable, reliable, and genuinely cares about helping her clients. Thank you, Jen, for making this experience such a positive one!

Would definitely recommend Jen! Very helpful and knowledgeable and always quick to respond.

I had the pleasure of working with Jen on a recent transaction where I represented the seller and she handled the financing for the buyer. She was fantastic from start to finish. Extremely professional, responsive, and always on top of everything. Communication is huge in this business, and Jen made the entire process easy. I always knew where things stood, what was happening next, and she was quick to communicate any updates along the way. Having a lender on the other side who is proactive and dependable makes such a difference for everyone involved. Jen is someone I would absolutely feel confident recommending to my own clients. Great lender, great communicator, and an even better person to work with. Looking forward to working together again!

Working with Jen was smooth and my clients were very happy with her service, communication and professionalism. Jen's communication is outstanding keeping all parties informed as to the status of the loan process. Jen works above and beyond knowing the challenges on all sides of the transaction and able to brainstorm ideas to keep the transactions together and close on time.

I had the pleasure of working with Jen on a recent transaction in Somerville. She was professional, responsive, and made the lending process smooth throughout the transaction. My clients already had a pre-approval from another lender, but after speaking with Jen, they chose to work with her and move forward with her financing. They were very happy with their experience, and everything went smoothly through closing. I would be happy to work with Jen again.

Jen truly seems to care about her clients and making sure they’re well taken care of. She’s prompt, friendly, and easy to communicate with. Definitely someone I’d feel comfortable recommending to clients!

Response from Owner

Thank you so much Quinn!

Jen is the most amazing mortgage loan officer! She helped me purchase my home, and I’ve recommended her to many of my friends who have also purchased their homes with her help. She is knowledgeable, responsive, trustworthy, and truly goes above and beyond for her clients. I couldn’t recommend her more!

Response from Owner

Always a pleasure helping you! Thank you so much for always trusting me!

Evelina C.View on Google

Highly recommend Jen Pintos for 1st time homeowners! Very kind, knowledgeable and always available for all of my questions throughout the process. Shops for the best loan for your needs and takes amazing care of her clients thru the entire mortgage start to closing process!

Response from Owner

Thank you Amber! It was amazing working with you! Congrats on your home!

Jen is very hardworking and accommodating. She provided the best rate and put in extra hours when needed. Would recommend to anyone in need of a mortgage, and I would use her again.

Response from Owner

Dan, it was a pleasure working with you! Thank you so much!

We had an amazing experience working with Jen Pintos as our loan officer. From start to finish, she was knowledgeable, professional, and incredibly responsive. She took the time to explain every step of the process, answered all of our questions quickly, and made what could have been a stressful experience feel smooth and easy. Jen truly went above and beyond to help us throughout our home-buying journey. Her communication was excellent, and we always felt like she had our best interests in mind. We couldn’t have asked for a better loan officer, and we’re so grateful for all of her hard work. If you’re looking for someone who is dedicated, trustworthy, and genuinely cares about her clients, we highly recommend Jen Pintos. Thank you for everything!

Response from Owner

It was great helping you guys! Congratulations!

Gregory S.View on Google

Jen is very knowledgeable and always willing to help. We’re so thankful we had her assistance in our home buying process.

Response from Owner

Thank you so much Kelsey! It was a pleasure helping you and your family! VA loans are my favorite!

Kelsey S.View on Google

Jen Pinto made the entire mortgage loan process so much easier. She was always professional, attentive, and took the time to answer all of my questions with patience. Thanks to her support, I was able to purchase my home without any complications. I highly recommend her. Excellent service! ⭐⭐⭐⭐⭐

Response from Owner

Muchas gracias Estefania! Fue un placer! Felicidades!

Estefania G.View on Google

Jen provided exceptional assistance throughout my home‑purchase process from start to finish. Her communication was consistently top‑notch: she responded promptly to every inquiry, kept me informed with clear updates, and ensured no question went unanswered. Jen’s deep knowledge of the real‑estate market and financing options allowed her to offer accurate, insightful answers and proactive suggestions that helped me make informed decisions at each stage. She routinely followed up on pending items, anticipated potential roadblocks, and offered practical solutions before they became issues. Thanks to Jen’s dedication, expertise, and unwavering support, the entire transaction was smooth, efficient, and stress‑free. I highly recommend Jen to anyone seeking a reliable, knowledgeable, and responsive professional.

Response from Owner

Jose, it was my pleasure helping you! Thank you so much for trusting me!

Thank you for everything you did, Jen! Towards the end Jen was able to get us into a program that allowed us to buy our first home with 0 down-payment!!

Response from Owner

It was my pleasure! Thank you so much!

Jen was amazing throughout our entire home buying process. She was always available to answer questions, kept us informed every step of the way, and truly had our backs 100% from start to finish. Her knowledge, support, and dedication made what could have been a stressful process feel so much easier. We are incredibly grateful for all of her hard work and highly recommend her!

Rooted L.View on Google

I can’t recommend Jen enough! She was incredibly responsive, organized, and made sure everything stayed on track and on time. She took the time to walk us through every detail, answer all of our questions, and make sure we understood what was happening at every stage. She really took so much of our stress away. We’re so grateful for all of her help and would absolutely recommend her to anyone going through the mortgage process!

Nicole K.View on Google

Jen is a great lender to work with. She would go above and beyond to help you find the best rates, with great service. Highly recommended!

Muhammad E.View on Google

Working with Jen was hands down the best decision we made during our home buying process. From the very beginning, she took the time to really understand our goals and walked us through every step so we felt confident and informed. What really stood out was her communication—she was always available, quick to respond, and explained things in a way that actually made sense. When we hit a few bumps along the way, she handled everything behind the scenes and kept the process moving without adding stress to us. Because of her strategy and attention to detail, we were able to secure a great rate and close on our home smoothly. We truly felt like she had our best interest at heart the entire time. If you’re looking for someone who is knowledgeable, reliable, and genuinely cares, Jen is the one you want on your team. We can’t recommend her enough!

Ercilia S.View on Google

(Translated by Google) The best, very dedicated to her work. I recommend her 100%. I was very satisfied with her work. (Original) La mejor muy entregada en su Trajabajo, La recomiendo al 100 quede muy satisfecho con su trabajo,

Marbin J.View on Google

(Translated by Google) Today I want to take a moment to thank and recommend Jen Pintos for helping me achieve such an important goal as buying my house. From day one, she was attentive to everything, with great patience and commitment. She made me feel at ease every step of the way. If you're thinking about buying, I truly recommend her. 😃👋 (Original) Hoy quiero tomarme un momento para agradecer y recomendar a jen pintos por ayudarme a cumplir una meta tan importante como comprar mi casa , desde el primer día estuvo pendiente de todo ,con mucha paciencia y compromiso,, me hizo sentir tranquilo en cada paso ,si estás pensando en comprar; de verdad la recomiendo,,,😃👋

Victoriano H.View on Google

(Translated by Google) “I had an excellent experience working with Jen Pintos. From the beginning, she was very professional, attentive, and always willing to answer all my questions. She guided me through the entire home buying process with great patience and expertise. Thanks to her help, everything was easier and stress-free. I highly recommend her.” (Original) “Tuve una excelente experiencia trabajando con Jen pintos Desde el inicio, fue muy profesional, atenta y siempre dispuesta a responder todas mis preguntas. Me guió durante todo el proceso de compra de mi casa con mucha paciencia y conocimiento. Gracias a su ayuda, todo fue más fácil y sin estrés. La recomiendo completamente.”

Two words for Jen Pintos... professional and responsive!! Always prompt service, even after hours. Highly recommended.

We were in quiet the time crunch to buy a house, Jen and her whole team came through for us and made the process as painless as possible.

As a first-time buyer, the mortgage process felt completely overwhelming, but Jen and her team made it genuinely easy. She worked through so many options and numbers with us, always at our pace, until everything actually made sense. What could have been one of the most stressful parts of buying a home turned into something I actually felt confident about. She was responsive, patient, and went above and beyond every step of the way. I can’t recommend her and her team enough!

Jen was an absolute pleasure to work with for our home loan. She was honest, transparent, and communicative throughout the process. It’s was a huge step for us buying a first home but we felt better knowing that Jen was on our team the whole way, right down to the closing table (literally). Don’t hesitate to have her on your home buying team!

Such a great experience working with Jen! She really knows her stuff and got creative with the financing for a client of mine (investor). On top of that, she consistently has great rates.

Alexis P.View on Google

Jen is great at mortgages and very professional. She is definitely dedicated to her industry. Not to mention she is solution focused and clearly passionate about helping homeowners achieve their goals!!

Jen is the definition of professional. She’s one of the best in the business and deeply cares about each and every one of her clients. She’s an amazing communicator which can be rare to find. If you’re going back and forth on which lender to work with, Jen is the correct answer. You’ll get nothing but the best service with her. She’ll be there for you every step of the way.

Jen is so good at what she does! She has helped out Multiple clients of mine (I’m a Realtor) and has saved deals that were about to crash and burn. She knows what she’s doing and is VERY good at communicating!

Working with Jen was an absolute dream. She took the time to understand my needs, guided me with patience, and made the entire process smooth and stress-free. If you’re thinking of buying your first home, take the leap like I did, Jen Will be your best support in such an important step as your first home purchase.

Jen is amazing!! She is so kind and patient. From the very beginning, she clearly outlined what to expect throughout the loan process, which made everything feel much less overwhelming. Jen took the time to answer every question we had (and we had a lot!), and her ability to explain the data and numbers in a way that actually made sense was invaluable. She also kept us consistently updated during the loan approval process, so we always felt informed and supported. We’re so grateful to have had Jen guiding us through buying our first home. She’s truly incredible, and we would highly recommend her to anyone!

Jen is a passionate professional! She is a fantastic communicator & has a strong pulse on the market. She is a go-to for all my lending needs and questions. Super helpful!! Highly recommend!!

Jen was amazing, She was so kind and considerate, and always there for us. Buying a house is stressful but she made it less so. She anticipated our questions and concerns and helped us navigate the whole application process with grace and patience. She made it easy for us as first time home buyers. I highly recommend her! 5 stars!

Jen went above and beyond to make sure our home buying process went smoothly and efficiently. Can’t thank her enough & can’t think of a better person to recommend to future home buyers!

Response from Owner

It was such a pleasure helping you! Thank you for choosing us!

Florencia R.View on Google

Jen Pintos is an exceptional communicator who always puts her clients first. She keeps everyone informed every step of the way and truly works in the best interest of the people she represents. Professional, reliable, and dedicated — I highly recommend working with Jen!

Response from Owner

Thank you so much, Allie!

Allison M.View on Google

I’m very grateful to my loan officer Jen, for all the support during the purchase of my home. The process was smooth and stress-free thanks to her professionalism, clear communication, and dedication. She and the staff were always available to answer my questions and guide me every step of the way. Thank you Jen for making this possible. 🏠🔑

Response from Owner

Mariela, it was a pleasure helping you and your family. THANK YOU!

Mariela M.View on Google

Jen was key to keeping the deal on track and a smooth closing with great communication and regular updates. Highly recommend!

Response from Owner

Thank you!

I had an excellent experience working with Jen! She was professional, knowledgeable, and incredibly responsive throughout the entire process. She took the time to explain everything clearly and made what could have been a stressful experience feel smooth and manageable. I truly appreciated her dedication and support from start to finish. I highly recommend her to anyone looking for a reliable and outstanding lender!

Response from Owner

Thank you so much Barbara! We loved helping you purchase your beautiful new home.

Barbara W.View on Google

Jen was awesome to work with. I checked with a few LO before doing our refi and by far Jen was the most thorough and even more important competitive. Highly recommend.

Response from Owner

Thank you! It was a pleasure working with you!

Jen is a great! She is very knowledgeable about the entire loan process and is willing to get creative in order to get the home buyer past the finish line! I highly recommend Jen!

Response from Owner

Thank you Ben!

I've worked with many loan officers and Jen is exceptional. She gives fast responses and has a total command of the closing process from start to finish. She is a true professional who delivers results every time! Highly recommended!

Response from Owner

It's always great working with you! Thank you so much for your team work!

Working with Jenifer Pintos is an absolute game-changer. As a Realtor, I need a lender who is proactive, and Jenifer is exactly that. Her communication is second to none—she keeps the entire team updated at every milestone, ensuring a stress-free process for our clients. She is a MassHousing expert and knows exactly how to navigate down payment assistance programs to help buyers get into homes with zero out-of-pocket. If you want a Loan Officer who is as invested in your success as you are, Jenifer is the one to call!

Response from Owner

Thank you!

Jen is the ultimate professional. She is very knowledgeable, quick to respond and truly cares about her clients. I have worked closely with Jen on a number of real estate transactions and am very impressed with her work. I can't recommend her enough!

Response from Owner

Thanks Elina!

Thanks to Jen, the entire process was easier and far more detailed than I ever expected. I’ve heard from others that working with loan officers can be stressful, but that was never the case with her. Jen walked me through every step, made sure I understood exactly what was happening, and never moved forward until I felt confident. I would absolutely recommend her to anyone looking for a knowledgeable, patient, and reliable loan officer.”

Response from Owner

Thank you so much for your kind words! We are so happy you had a great buying experience with us!

Alfonso H.View on Google

Jen is great to work with ! Very responsive with quick follow ups. She made the process easy for us and also helped us understand the timelines. Keep up the good commendable work.

Response from Owner

So happy to have helped you, again! It was a pleasure!

Adhithiya C.View on Google
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