Krista Ellis

The service was amazing.

Easy process, good communication.

We had a great experience, Krista was always very responsive and helpful with everything.

Feb 26, 2026

Krista is a quintessential professional. As first-time homebuyers, we felt that she simplified the intimidating borrowing process through a holistic approach. She helped us not only think about borrowing today, but early outlined a reasonable budget for our debt thresholds and advised us to take future purchase plans into consideration. As clients who are both U.S. and foreign citizens she clearly understood the nuances of borrowing for a foreign national on a G-4 visa. Krista quickly parsed through the unique supporting documents and successfully applied them to our borrowing request. Krista strikes a fantastic balance when it comes to communication. She has timely e-mail/text/call responses, availability after hours and offers back-up when on vacation. Just as importantly, she exercises pristine discretion when sharing information with other stakeholders involved in the purchase, always prioritizing client confidentiality. We always felt comfortable working with Krista as she fostered a relationship of trust without judgment. From our introductory meeting, she encouraged us to speak with other lenders and choose the one that best fit our needs. She never assumed she knew everything and was transparent when additional research was needed, which made her advice even more trustworthy. A special mention to Melanie, who works closely with Krista, for keeping everything seamless. Melanie was consistently on top of our file, polite, and kept us on track throughout the process.

Jan 20, 2026

Krista is great to work with and extremely knowledgeable. Highly recommended.

Dec 4, 2025

Krista Ellise consistently ensures all loans meet policies and federal regulations, demonstrating a keen eye for detail and a deep understanding of risk management. Krista's diligence has been valuable in protecting the customers. Keep it up Krista :)

Krista Ellis has such high integrity and makes high stakes processes fun and interesting.

Krista was extremely responsive and helpful!

Excellent responsiveness and knowledge about the process. The entire team worked hard to see the loan through.

Oct 14, 2025

Krista, is a true professional! She will explain the loan process at a child’s level; if needed to. Her communication is prompt and she’ll be with you thru the whole process. I appreciate her service and I’m certain that you will too!

Sep 26, 2025

10/10 service and advice from Krista @Certainty!

Super expert professional assistance and oversight by Krista Ellis made the process go smoothly and anxiety free!

Jul 11, 2025

I very much enjoyed my experience working with the friendly, skilled and professional staff at Certainty Home Lending! Krista Ellis was superb!

May 24, 2025

Thanks to Certainty Home Lending, we were able to make a strong offer with a favorable settlement date, enabling us to secure a home in a very competitive market. Krista went above and beyond to take us from offer accepted to closing in less than three weeks. Their technology platform was very easy to use, and Krista's team maintained proactive contact throughout the process to ensure that we met all requirements of our expedited timeline.

Great guidance and clear communication!

Excellent help throughout the process!

Feb 4, 2025

I can’t say enough great things about my experience with Certainty Home Lending. From start to finish, they made the process of choosing the best financing option for my home renovation project seamless and stress-free. Krista, my mortgage broker, went above and beyond to ensure I had a thorough understanding of every option available. Her expertise and attention to detail were truly invaluable—she listened carefully to my goals, answered every question with patience, and offered honest advice tailored to my specific situation. Thanks to her dedication and guidance, I was able to secure the perfect financing solution that fit both my renovation needs and budget. The communication was clear and consistent every step of the way, which gave me confidence and peace of mind throughout the process. I’m incredibly grateful for the personalized service and professionalism that my mortgage broker and Certainty provided. I highly recommend them to anyone looking for reliable financing and a team that genuinely cares about your success.

Krista went above and beyond as usual to find the best financial package for my situation and made the process a breeze.

Dec 21, 2024

Krista has done all of my mortgages for the past 15 years. I have to say this last one she did for me was the easiest process I've ever experienced & we closed in 13 days. Their systems are so great at keeping you informed every step of the way & was such a breeze to go thru. How many people reading this can actually say they enjoyed their most recent mortgage experiences? I can tell you that I did & highly recommend everyone to use Krista -- she's amazing!

Dec 21, 2024

Krista & her team made the mortgage process so smooth. They were professional, helpful, and always available to answer my questions. I appreciated the clear communication and support throughout the process. I highly recommend Krista to anyone!

I worked with Krista and she was incredibly responsive throughout the process.