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Based on 130 star reviews
Based on 134 reviews
Ratings include all 134 reviews. Reviews collected directly from clients are shown only with their permission.
We worked with Justin Perez on setting up our mortgage. He was always quick to respond to any questions. He is quite knowledgeable and is certainly able and willing to explain everything. Would absolutely recommend him and Guaranteed Rate Affinity.
As a first-time buyer, Justin was the best loan officer I could have asked for. He worked hard so I didn't have to. Would recommend to anyone.
Excellent experience with Justin and the team at Guaranteed Rate! Made our first home buyers experience an absolute dream. If you're looking for a lender these are your people.
It was a very nice experience. The only negative was the number of fraud warnings, they are necessary but made me pause before opening or answering emails.
Justin and his team were fantastic to work with!!! They were so responsive and helpful, and they made every step of the home buying process so much easier than we thought it would be. We cannot recommend them enough!
No written review
Justin is a phenomenal loan officer! My husband and I first used him to refinance our home a few years ago. Recently, he helped us through the mortgage process for a new home. From our very first conversation Justin sought to understand who we were and what our goals were. He guided us seamlessly through both processes, always answering any questions we had. One thing that really stands out about Justin is that he always has his client's best interest in mind. This is what guides all his recommendations. He looks at situations from different angles and brings to light options not previously considered. I have spoken to and previously worked with other loan officers who were very good. However, they did not compare to Justin. The difference is obvious after just one conversation. Justin is thorough, knowledgeable, accessible, and personable. He is truly a top-tier loan officer.
Working with Justin was an outstanding experience from start to finish. He made the entire process incredibly easy to navigate and was always available to answer any questions we had along the way. Communication was clear, timely, and professional throughout the entire process, which made what could have been a stressful experience feel smooth and manageable. We truly appreciated his patience, knowledge, and dedication, and would absolutely recommend him to anyone!
Justin was informative, patient and very detail oriented which was just what I needed as a first-time buyer. I am very thankful to have worked with him, and I would be happy to refer him to friends.
Working with Justin Perez over the past 5+ years has been one of the best decisions I’ve made. He has helped me successfully navigate over 4 home purchases and has been there every step of the way—answering my random questions day and night, providing honest guidance, and always making sure I understood my options. What I appreciate most is that Justin never makes me feel like just another client. He genuinely cares about helping me reach my financial and homeownership goals, and his advice has always been solid, strategic, and trustworthy. At this point, he feels more like family than just a loan officer. You couldn't pay me to work with another loan officer at this point...like EVER!!! If you’re looking for someone knowledgeable, responsive, and truly invested in your success, I highly recommend Justin Perez.
Justin and his team were amazing! Super knowledgeable and took the time to help me understand the entire process. Not only did he make the loan application process very simple, but he also put me in contact with closing attorneys and my real estate agent. Would highly recommended Justin & team to anyone in the market.
Justin is the best! He is a trusted advisor and his experience and knowledge is unmatched. I have done business with Justin several times and he is extremely thorough and accurate. In each transaction he under promised and over delivered. I have recommended him to friends and they feel the same way. Justin is my one stop shop when it comes to anything related to mortgages
Justin is an outstanding loan officer. He is incredibly efficient, responsible, and dependable from start to finish. Always responsive, professional, and attentive to every detail, he made the entire process smooth, seamless, and reassuring. Justin is truly someone you can trust, and I highly recommend him to anyone seeking a reliable and knowledgeable loan officer
The attention and information that was given were precise and on point. Very personable agents and always responded in a timely manner
Justin is very knowable and professional. Highly recommended!
I worked with Justin Perez and cannot say enough how professional him and his team are. I would highly recommend them to anybody.
Justin Perez was easy to work with
Best service
Justin was one of the best and most knowledgeable mortgage lender I have worked with. I would absolutely recommend him. He is very responsive, honest and just a real genuine individual. We couldn’t have closed on our home without him.
Justin is a true professional and was a pleasure to work with. He made himself available for any question or concern I had and he also went the extra mile to make sure that the entire process was easy and painless. Even when there were bumps in the road he confronted them like a pro and worked through any issue. I highly recommend his services to anyone in need.
Justin was amazing! He helped me buy my first home and explained everything to where it made sense to me. He was available when I had questions or concerns. He made the house buying experience smooth for me! Thank you Justin!
Response from Owner
Hi Jessica, so happy we got you in your new home! Thank you so much for trusting me with you mortgage process!
Justin took time out of his day to answer questions and help guide us through the process, making sure we fully understood every aspect. Justin's level of customer service is truly outstanding. These days the number of people you can really trust are fewer and fewer. I trust Justin. This is our 2nd transaction with him, and once again he outperformed every expectation. I highly recommend Justin.
Justin was amazing. He helped us fund our new dream home while we waited to sell our existing home. Because of his out of the box thinking, we were able to close on the new home and only have to move our pets once before selling our old one. Thank you very much.
Response from Owner
Hi Josh! Working with your family was my great pleasure; I'm always here if you need anything!
Justin was absolutely amazing to work with - he was very responsive for any questions I had, even when he was out of the country, and found us a great rate for our circumstances that we’re very happy with. He’s extremely knowledgeable and helpful, I’ll recommend him to anyone I know needing a mortgage!
Response from Owner
Thank you so much Alyssa - you, Jason, and I made a great team! And I simply love the new house and hope you do too!
Justin is a true professional and Subject Matter Expert of his craft. He gives you options and realistic forecasts for each option he presents. Recently, Justin had closed my IRRL on my VA backed loan. I told him that I wouldn't be available for the initially prescribed closing date because of an upcoming deployment, and he was able to close the IRRL within a week so we didn't have to deal with Power's of Attorneys and the hassles that came along with that. Outstanding!!!
Justin was absolutely amazing! Always answering questions (no matter how many times I asked the same thing) & just went above and beyond! Always answered or called right back everytime I reached out to him. Can't say enough positive things about him! You definitely want to work with him! You will not be disappointed! Thank you so much Justin for helping us buy our dream!
Response from Owner
It was my absolute pleasure working with you both on the home that is going to be the new chapter of your family. I'm so glad we got to the finish line together!
Justin and his team were phenomenal, extremely talented group of people that know their stuff. Thank you to Justin and his team at guaranteed rate for making our house buying process smooth and efficient.
Response from Owner
Thank you for trusting me with your mortgage Reece, and it's wonderful to help you get into your new home.
Justin could not have been more professional, responsive, and competitive. I have worked with other lenders in the past and Justin's customer service, advise, and professionalism blew them out of the water. To be frank it wasnt even close. He consistently answered my questions, made recommendations based off my needs, and clearly walked me through what the pros and cons were of all my options. I would absolutely recommend Justin to any of my friends or family and I could not be happier that I was referred to him by my real estate agent. If you are in the market for any kind of mortgage services, do yourself the favor and reach out to Justin.
Response from Owner
Thank you Corey, your kind words are very thoughtful. Working with you was a great experience. I appreciate your responsiveness and professionalism and consider you a client for life.
I don’t use the term “expert,” lightly or often, but Mr. Justin Perez is just that, an expert in his field and THE PERSON that you would want in your corner when considering huge choices such as purchasing or the refinancing of a home. I greatly appreciate how well he communicates, how he makes clarity from oftentimes confusing terms and situations in financing, and for always remaining genuine and excited throughout the process. Reach out to Justin today!
Response from Owner
Joe, we did it again! We got to the finish line once more. I appreciate you trusting me again with your mortgage needs and I'm honored you lean on me for my advice. I'm always here for anything you need.
Justin was amazing in helping me finalize my loan for my first house! Thanks for all your help Justin!
Response from Owner
Ben, it was my pleasure. You, Kristy, and I made a great team, I'm so glad she connected us!
Justin was EXCELLENT to work with
Justin was great to work with and got us exactly what we needed. Could not be any more satisfied with his services.
Justin was FANTASTIC! Through every step of my home buying process Justin was available and willing to answer my questions whenever I had any. He was personable and made the entire process a breeze!
Response from Owner
Reece, thank you so much. I know buying a home can be stressful and overwhelming at times, thank you for trusting me to make it as smooth as possible for you. Love the new home; I'm so glad you landed on the one you did!
They were able to get me under contract asap.
Justin Perez was very knowledgeable and efficient with guiding us throw the entire process. Justin was provided us with a great experience.
Justin was phenomenal to work with. He was very professional, helpful, knowledgeable and got our mortgage ready to close in less than two weeks. Even when a late bump in the road came along, Justin was able to overcome and get is to the finish line. Highly recommended.
Response from Owner
Hi Justin, thank you so much for the kind words. Late bumps are my specialty! So glad you're in your new home and I look forward to working together again in the future!
Justin Really knows his stuff! In my unique situation he was not only willing to represent me, but took the time and energy to be innovative and do what it takes to make it work. A miracle worker in the mortgage world 💯💥🤟
Response from Owner
Thank you Shmuel, I appreciate your trust and I'm so glad we finally were able to get you to the finish line. I hope you're all settled in and loving your new home!
Justin was amazing to work with throughout the process of buying our house. We had a very quick turnaround time and he got started with no hesitation. He thoroughly walks us through each step and worked with us to get the best loan option possible. Very thankful for his expertise!
Response from Owner
Thank you Morgan, I enjoyed working with you as well. Always here if you need anything and I love the new house!
Justin Perez is a ROCK STAR!!
Everyone involved went above and beyond to make my dream of owning my own home become a reality.
Justin Perez is the best. He has closed several deals for us in multiple states. He makes the process seamless and simple for his clients.
Justin and his team were fabulous. They worked hard to ensure our process with smooth and seemless. Great follow through and dedication!
Justin is the best lender ever!
Great experience! From the very beginning Justin had our best interest in mind. He is very knowledgeable and professional making the entire home buying process a breeze. He always provided us with straightforward answers and ensured we were comfortable with each decision at every step of the way. Justin is a trustworthy genuine person that had our backs all the way to the end. We needed to close in two weeks and Justin and his team were able to make it happen fast and stress free with great communication and online tools to get it done. I highly recommend Justin and his team! His origination, professionalism, attention to detail and commitment to his clients is unmatched. Ultimately Justin is 100% trustworthy and extremely good at what he does! Justin is the best in the field! Thank you!
Response from Owner
Hi Matt, it's a pleasure getting you in your next home and I appreciate your trust for your family's mortgage needs. I'm always here in the future for anything you all need!
Justin and the team at Guaranteed Rate Affinity did a fantastic job of supporting us throughout the home buying experience. Automated checklists and interfacing with competent helpful team members made getting the job done a smooth and speedy experience. Justin was always there to take our calls and answer all our questions and explain each decision thoroughly. We would definitely recommend Justin and would happily use him again for any future home purchases.
Response from Owner
Hi Mark, I'm so happy Ashley connected us and everything went as smoothly as we hoped. It was my true pleasure to partner with you both!
Justin Perez, with Guaranteed Rate Affinity, is incredible. Very smooth process, communication is clear, straight to the point, always kept my best interest as the priority and made me feel comfortable through it all . So very glad I chose to work with Justin again.
Response from Owner
Hi Joni, I appreciate your loyalty and trust over the past decade, and I'll be here to help with anything you need moving forward in the future. And I can't wait to see what you've done to the home when I'm next in town!
Could not recommend Justin and his team more. From timely responses, to overall knowledge, Justin made our Mortgage process as easy and informational as could be, thanks again Justin!
Response from Owner
Thank you Blake, your words mean a great deal and the best part of my work is helping clients with their mortgage needs. I hope you're having a wonderful summer!
Justin was the best person I could have found to help me. He explained everything thoroughly and was with me every step of the way. He was there every single time I had a question and made my first time home buying a great experience. Truly the best!
Response from Owner
Thank you Letticia for your trust and teamwork is getting us across the finish line. I can never do it without you!
Justin Perez is a fantastic lender! I can’t compare him to anyone else since I am a first time home buyer, but I would choose him again in a heartbeat should I ever buy another house. Justin went above and beyond, explaining every detail along the way. I was very comfortable communicating with him and I cannot say enough good things about him. Anyone needing an awesome lender, Justin Perez is your guy!
Response from Owner
Wow Amanda, that's an amazing compliment. Thank you so much - moving forward I'm always here for anything you need. i hope you are loving your new home!
Justin Perez is by far the most prompt, organized and "on top of it" business person/ loan officer that I have ever had the pleasure of working with. I've been through the house purchasing experience before and I can't imagine ever buying another house without him. He shouldn't, but he will work/ answer phone calls/ email at all times of the day and night even if he's on vacation. I've never felt so supported, even when there were some hoops to jump through, he was there for every question and every step of the process and I could almost guarantee that I would not be in my new house without him. If you are ever worried about what loan company or rep to work with, Justin is your answer. His knowledge and skill goes above and beyond and even with my crazy work history being in the film industry he was able to navigate it with grace and consistent kindness!
Response from Owner
That means the world to me Sara, thank you. And we did speak a lot when I was on vacation! But I'm happy to - nothing I enjoy more than helping clients with their mortgages. I'm so so happy Will connected us!