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Based on 53 star reviews
Based on 55 reviews
Ratings include all 55 reviews. Reviews collected directly from clients are shown only with their permission.
Lane and his team at Rate came through with a Loan for me after 2 other loan companies did not. Thank you again for all your hard work. Jerry Dambrogio
Response from Owner
Thanks so much Jerry, so glad we could get you to the closing table. We're always here when you need anything!
Lane and his Colleague at Guaranteed rate, has been a pleasure to work with during this journey as a first time home buyer in Texas. He guided me every step of the way, communication was clear, and when I had questions he was always available to answer them. If one looking to purchasing a home. Lane and his team will guide you, support, and very Knowledgable. I highly recommend Lane and his team. Thank you again.
Response from Owner
Thank you so much for the kind review Ebony, welcome to Texas and reach out anytime when you need anything!
Response from Owner
Thanks for the 5 stars Alexa, enjoy your new home!
Great customer service
Very smooth process
Lane Sears
Very helpful throughout the entire process.
Lane Sears is always great! Very attentive, detailed and knowledgeable. I would highly recommend him for purchasing or refinancing your home.
(Translated by Google) I loved the speed and service with which Roxana Aparicio and you all helped us; everything was super fast, with God's blessing. Thank you so much for everything, blessings. (Original) Me encantó la rapidez y el servicio con el q nos ayudaron con Roxana Aparicio y ustedes fue todo super rápido con la bendición de Dios, muchísimas gracias por todo bendiciones
Response from Owner
Que Dios te bendiga a ti y a tu familia, María; fue un placer trabajar contigo. ¡Disfruta de tu nuevo hogar; aquí estaremos siempre que nos necesites!
Lane and his Rate were exceptional!! His communication and attention to detail made me feel so much better about the transaction. They took care of every detail and i got reminders from both the app and Lane regarding any tasks or items i needed to complete. The app was awesome and in our current age really was a game changer. I would HIGHLY recommend Lane to anyone looking to buy a home
Response from Owner
Thanks so much for the kind words Michael, we loved working with you & Jennifer too! Enjoy your new home!
Great job! The whole team worked together to make sure I can get every right. Lane communicated with my Daughter on south Carolina to make sure she the right documents in order to make my job easy. Thank you all.
No hidden fees. Easy to work with.
Because Lane and his team helped me a lot!
Accessible service, knowledgeable kind professionals
Lane worked hard and went above and beyond. He advocated for me when he knew my realtor wasn’t.
Working with Lane and his team was one of the easiest transactions we have ever dealt with. Hands down the best lender!!
Response from Owner
Thank you so much for posting your experience, it's very much appreciated!
Very professional, friendly experience! Lane assisted in an excellent manor with his expert advice!
Response from Owner
Thanks so much Rick, y'all were a joy to work with!
Lane is the best at this. He has helped me and my family with so many different mortgages. He’s thorough, responsive, he cares for his clients and will make everything as smooth as possible. He’s amazing at what he does. We are absolutely lucky to have gotten to work him.
Response from Owner
Thank you so much Talia, really appreciate your kind words and taking the time to relay your experience with our team!
Lane was on top of things and in constant communication with me. Made me feel comfortable
Exceptional service and attention to detail from Lane Sears and Rhea Pancerella.
Working with Lane was an absolute dream. This was hands down the easiest mortgage process I’ve ever experienced. From start to finish, he was clear, organized, responsive, and genuinely helpful every step of the way. He made what can often feel overwhelming into something simple and stress-free. Lane anticipated my questions before I even had to ask and made sure I always knew what to expect next. His professionalism, attention to detail, and genuine care made all the difference. I couldn’t recommend him more highly—if you’re buying a home, Lane is the person you want on your team!
Response from Owner
Thank you for your kind words & thoughtful review, it's very much appreciated!
Long overdue review as I've worked with Lane personally on 3 refinances and have seen his work as someone with clients in the industry. He is by far the fairest and most knowledgeable loan officer I've interacted with 10 years into this business, and his team is top notch with administrative tasks and follow ups with my busy schedule. Highly recommend.
Response from Owner
Thank you so much Elizabeth, I appreciate your kind words & reveiw. Can't wait until you're back to work and I get to talk to you on the reg! :)
Lane Sears and the Rate team made this experience very nice for us, they took care of all the background work and kept us well informed trough every step of the way! 10 of 10.
Response from Owner
Wow, I really appreciate that review Victor! I feel blessed...
Lane Sears and his team at Guaranteed Rate are among the most competent, professional and knowledgeable people in the home mortgage industry. I trust them implicitly and I highly recommend them. They made the loan process seamless. They kept me informed all along the way and treated me fairly. They have my highest recommendation. James R Brown Retired Circuit Court Judge
Response from Owner
James, thank you so much for your kind words and trust throughout the homebuying process. It was a true honor to help you with your purchase in AZ, and I’m grateful for the opportunity to serve someone with such distinguished public service. Our goal is always to make the mortgage process as seamless, transparent, and fair as possible — and I’m thrilled we delivered on that for you. Congratulations again on your new home, and thank you for the highest recommendation! — Lane Sears Producing Branch Manager Rate
Because of satisfaction
I had an outstanding experience working with Lane Sears at Rate. After a previous loan officer failed to deliver—despite many promises and tight deadlines—Lane stepped in and truly saved the day. He was incredibly responsive, professional, and committed to finding the best possible solution for our situation. Lane worked tirelessly under pressure and always kept us informed. His ability to offer different options and guide us through each step made a huge difference. He genuinely cares about his clients and their outcomes, and he fights for them with lenders. If you’re looking for someone who is reliable, fast, and truly knows what they’re doing—Lane is the loan officer you want on your side. I highly recommend him! 10⭐️
Response from Owner
Thank you for the kind words Abzal, you were a joy to work with and I'm beyond thrilled to have helped your family purchase your new home! All the best!
Exceptional performance. I’d work with the team again.
Lane did an amazing job getting me set up with a mortgage. He was a pleasure to work with And I would recommend him to anybody for their home buying experience.
Response from Owner
Thank you so much for the great review Clint, it was a pleasure working with you & Christina too and I’m so glad I could help make your homebuying experience a smooth one. At Rate we pride ourselves on communication, efficiency, and personalized service and I’m thrilled that came through in your financing experience with us. Helping clients like you is what I love most about this business. If you ever have friends, family, or colleagues who need guidance with a home loan I’d be honored to help them too.
Lane was great
Lane Sears was very communicative and easy to work with!
Lane and the team were amazing in every aspect.
Response from Owner
Thanks so much Jose, you were great to work with as well...I hope you're enjoying your new home!
Lane Sears is hands down the most caring and supportive lender I have ever worked with. He always have my back on buyers' deals and truly go above and beyond. Lane worked a miracle and saved my clients from default after a major bank declined their loan. Thanks to Lane’s expertise and dedication, we closed the deal in just 10 days. Beyond that, Lane also helped negotiate an $11K discount for my clients, guiding me every step of the way. Unlike many lenders who just focus on closing deals, Lane genuinely cares and puts this heart into every transaction. Not only is Lane my go-to lender, but also one of my favorite people to work with—a true professional and an amazing human.
Response from Owner
Your positive experience with Lane Sears is truly appreciated. Thank you for sharing your feedback and highlighting his dedication and expertise in the lending process.
From all of the help by the staff during the process.
Crew well organized, no delays, everything was fast, constant comunication in every part of the process.
Our loan officer Heath was amazing. Any time we reached out to him he got back to us very quickly and he gave us great advice throughout the whole process. The person who gathered all our paperwork Anntenille Grgas (sp?) was also SO friendly and efficient. She did amazing work for us as well and again was very easy to get in touch with and was very responsive and clear in her answers.
Because of the service
Outstanding service - prompt, stress-free, clear guidance each step of the way.
Very easy to work with
Lane Sears was the best
Lane has been very helpful and informative along the way
Exceptional service
Lane was really great to work with, stayed calm under pressure and got my extra credits. We closed in 15 days. The only reason why it wasn’t a 10 is because every loan disclosure I received was very different so it was very tough to know what it was supposed to pay until the day of.
Land worked way above all reasonable expectations. He even helped with securing a “bride loan” to help us make the transition even easier. Lane actually worked with many different banks looking for the most advantageous deal for us. It is hard to explain the effort he put forth until you go through the process yourself.
Response from Owner
Thank you Akash, it was a pleasure to work with you & your burgeioning family to purchase your new home.
Lane put our mortgage package together to perfection and in a very short time. He went way beyond the norm to pull our loan together. He worked very hard to establish a credit profile for my daughter to meet the requirements for the loan. I feel certain that if not for Lane, we would not have had a successful purchase of our townhouse. I highly recommend him to anybody reading this.
Response from Owner
Thanks John, loved working with you and your family to purchase the new home.
Lane has been great helping me and other family members out with our mortgage needs!
Response from Owner
Thanks so much Seth, it’s been great working with you and your family!
Great experience! Lane was great to work with.
Response from Owner
Thank you for the review Seth, y'all were wonderful to work with as well. Till next time! :)
I was really impressed with the dedication and skill of Lane and his team. The process was efficient and I would recommend Guaranteed Rate to anyone who needs financing for their dream home.
Response from Owner
Thanks for the kind words David, it was a pleasure working with you on the purchase of your new home!
I represented the sellers in the deal we worked with Lane. The buyers initially used a bank as their lender and the financing wasn't approved after several weeks into the deal. It was after the 21 days for financing approval. Lane came in and hit the ground running. We had underwriting approval within a few days. He and his team did an outstanding job and communicated well. We closed 1 day after the contracted close date, only because another appraisal was required.
Response from Owner
Thanks for the high praise John, it was great working with you and I'm glad we could get this home closed for you & your clients! Best of luck.