Ratings include all 288 reviews. Reviews collected directly from clients are shown only with their permission.
Good on communications and explaining how things works. Great for first time home buyers
Response from Owner
Wyatt, thank you so much for the great review! We know buying your first home can feel overwhelming, and we believe a big part of our job is making sure you understand the process and feel confident every step of the way. We're glad our communication made a difference. We really appreciate you trusting the Kambs Jennings Group with such an important milestone. Congratulations on your new home!
My wife is a realtor and works with a lot of different lenders. She has had nothing but good things to say about John, Caleb and Kristy. Everyone has been incredibly helpful in our situation. Communication has been excellent. Everything has been moving smoothly and in a timely manner.
DDylan W.
As first-time homebuyers, my wife and I were referred to Caleb as the lender to work with, and now we completely understand why.
From taking calls before boarding a plane to responding while on vacation or even on a Sunday night, Caleb always got back to us quickly. No matter the question, whether it was about specific line items, loan products, or even the weather, he took the time to make sure we understood every step of the process.
Not only was Caleb exceptional, but his entire team was amazing as well. They responded to emails and texts faster than some of our own family and friends!
Thank you for making what could have been a very stressful experience feel smooth and manageable. We truly appreciated the guidance, communication, and support throughout the entire process.
Highly recommend!
Response from Owner
Mario, this review absolutely made my day! Thank you for taking the time to share such thoughtful words. It truly means a lot.
Buying your first home is a big deal, and you deserve to have someone in your corner who makes the process feel less overwhelming and a lot more exciting. Whether it's a question about loan options, closing costs, or apparently even the weather, I'm always happy to help!
I'm especially grateful you recognized the entire Kambs Jennings Group team. They work incredibly hard behind the scenes, and hearing that you felt supported every step of the way is the best compliment we could receive.
Thank you both for trusting us with such an important milestone. It was a pleasure being part of your journey, and I couldn't be happier for you and your new home. Congratulations again, and please stay in touch!
I can’t say getting a mortgage is the easiest less stressful thing I’ve ever done—there are hurdles and stress along the way—but John and his team made the process as easy as possible. My loan was complicated and definitely wasn’t a straightforward, cut-and-dry situation, but they put in the work and got it done, often on weekends & outside of their work hours!
John & his Team answered the phone every single time I called and responded to every text and email. He and his team were extremely helpful throughout the entire process. What I appreciated most was his honesty. He was transparent and upfront, and never gave me false promises. If he didn’t think something would work, he told me instead of just telling me what I wanted to hear.
Having someone you can reach and trust makes a huge difference during a process like this. I would 1000% use John and his team again and recommend them to anyone looking for a mortgage.
Response from Owner
Jared, thank you so much for taking the time to write such a thoughtful review! We know the mortgage process isn’t always easy, especially when there are a few extra hurdles along the way. That’s exactly why we work so hard to be available, communicate clearly, and find solutions when things get complicated.
Your comments about John’s honesty and transparency mean a lot to us. We believe our clients deserve straight answers, even when they’re not necessarily the answers they want to hear. Building that trust is what matters most.
We’re thrilled we could help you get across the finish line, and we truly appreciate you putting your trust in John and the entire Kambs Jennings Group. Congratulations on your new home, and thank you again for the incredible recommendation!
John Kambs was recommended to me by a good friend, I did not know John and wasn't familiar with Rate. I worked with him as well as Kristy Smith through the process of financing both, my home equity line of credit, as well as a mortgage for my new home. Both of them always made themselves available to me even after hours which was certainly going above and beyond. They were very kind and helpful, I needed a lot of nudging in the right direction along the way. They never hesitated or had any issue with walking me through things that were difficult for me, that but are probably easy for most people. I would recommend John and Kristy to any one looking for financial services. I could not be more pleased, and I give them the highest recommendation I possibly could. If you work with these two individuals, not only will you not regret it, but you will walk away not only with a beautiful new home but with a feeling like you make two new friends along the way!
Response from Owner
Jeffrey, thank you so much for taking the time to write such a thoughtful review. This really means a lot to our entire team.
We’re especially glad to hear how much you enjoyed working with John and Kristy. Our goal has always been to make the mortgage process feel less transactional and more personal — to be available, answer the questions, and make sure you never feel like you’re navigating it alone.
Helping you with both your HELOC and the financing for your new home was our pleasure. And hearing that you walked away feeling like you made a couple of new friends along the way might be the best compliment we could receive.
Congratulations on the new home, Jeffrey, and thank you for trusting the Kambs Jennings Group! We’re always here whenever you need us.
Excellent experience working with rate. We were first time home buyers and Caleb and his team helped every step of the way! Wouldn't be in my new home with out them
Response from Owner
Thank you so much for the great review and your business. We love helping first time homebuyers achieve their goal of homeownership. Congratulations!
We enjoyed working with John Kamps! We worked with him in 2021 and so when the next time came we knew we had to reach out to him again, that’s how much we enjoyed working with him. His consistency and the way he delivers with diligence is outstanding. Thank you John Kamps and his wonderful team!
Response from Owner
Nothing makes us more proud than repeat clients. Thank you so much for this great review and your continued business!
Great customer service.. John is able to help you and guide through any questions or concerns that you have . Contact him if you are unsure of anything that has to do with real estate.
Response from Owner
Thank you for the review! We always try to help our clients with all of their questions.
John was very helpful, the road to getting closed was a bumpy one. But John had my back through the process which I appreciated.
Response from Owner
Ramsey, thank you for taking the time to write this review. Our number one priority is our client’s experience. Sometimes getting a loan can have some challenges and it definitely helps to have John buy your side! Thank you for your business.
John handled my dscr refi, easy process. Great guy to work with and will do business again in the near future.
Response from Owner
Braydon, thank you for taking the team to leave this review. We think John is a great guy to work with too! Thank you for your business and we look forward to working with you again!
Ran into John on TikTok and he offered very good advice regarding some home ownership. If you have time, invest into knowledge. Check John Kambs out. You’ll appreciate it
Response from Owner
James, it's great John connected with you on TikTok and we are so glad his homeownership advice hit the mark. Investing in your knowledge is truly the best first step you can take. Reach out anytime if you need anything else on your journey!
My husband and I have worked with Caleb and his team through two closings now, and we could not recommend them enough! They are absolutely outstanding, streamlining the home-buying process while also providing a level of community and dependability that I would imagine is hard to find in the industry. In addition to an incomparable level of care and support, we were expecting much higher closing costs. Caleb and his team clearly worked their magic and kept our costs to a minimum--we are so thankful and lucky to have them in our corner!
Response from Owner
Angelica,
Thank you so much for writing this. I really appreciate you taking the time to write this. Getting to work with you through two closings has been such a pleasure. Thank you for both trusting me and my team. Congratulations on your new home!
John from this group hosts TikTok lives where he answers questions about loans & financing from the general public for free. We are out of state and have already chosen a lender, but he has been such a big help answering additional questions I had and double-checking information. I'm impressed by his dedication to teaching people around the world about buying homes, even if many of them are not even his clients. Thank you John!
Response from Owner
Thank you for taking the time to leave us a review. We are proud of John aka MortgageUnc educating the masses!
Caleb Jennings and his team helped me purchase my first home, and I couldn’t have asked for a better experience. They were with me every step of the process, answering all of my questions and making what could have been a stressful experience smooth and successful.
A special thank you to my realtor, Miya Gonzalez, who helped me tremendously throughout the entire journey. Her guidance, professionalism, and dedication made all the difference.
If you’re looking to buy your dream home, I highly recommend Guaranteed Rate. Their team will support you from start to finish and be there for you every step of the way—from application to closing day.
Response from Owner
We are so grateful for your repeat business. Thank you for taking the time to leave this review!
Our loan processing and closing process was very smooth. It took a lot of the stress off of new home buying.
RRenee M.
John and his team were so helpful throughout the entire process.
GGenevieve G.
Easy and fast process!
CChristina T.
Communication was easy their staff amazing
FFrancisco G.
Always very good with communication and to make clear what to expect.
DDaniel F.
Had a great experience from first phone call to closing with Caleb and his team. They were quick to respond, great at making sure all of the details were in order, and very thorough.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
Caleb was a dream to work with. He was very responsive anytime we reached out. As first-time home buyers, we had a lot of questions about the process. Caleb is very knowledgeable and patiently guided us through the process smoothly. We couldn't have asked for a greater guy to work with. Thank you, Caleb! You can expect recommendations from us.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
We just closed on our first home with them and they have been nothing but helpful and easy throughout the whole process. They were very quick and on top of everything. If you are considering them, I 100% guarantee you would be satisfied!
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
Caleb and his team provided excellent service for us. We were first time buyers, so we had many questions. He answered them all promptly and patiently. He secured a competitive rate for us, better than any other broker or bank we shopped. From first contact to close, Caleb and his team were incredibly responsive and always put our interests first.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
These people are truly amazing thank you for helping me and my wife refi our house very easy John Caleb, Kristy Liz the whole team are amazing people. Thank you once again.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
The professionals at this office are to be highly recommended. They breezed through a purchase loan for us and then 2 years later they did an outstanding job on a refinance for us as well.... They move quickly and are very professional and helpful.
Caleb is top notch, as well are the assistants and staff.
Highly recommended.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
When we came across this group while we were looking to rent, they brought to our attention a first time home buyer program and the rest was history. I can’t say enough amazing things about this group! The process was super easy, they were very straightforward and made sure we were taken care of and comfortable every step of the way. When they say they are available any time, they truly mean it! We are so incredibly grateful for all they have done, we can’t thank them enough.
We would 100% recommend!!
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
MIRACLE WORKERS!
I am so incredibly grateful to John Kambs and his team. Kristy Smith, Pam Pecora, Liz Stanger, Ryan, Matt with the condo team. For pulling off my condo refinance. It was an uphill battle due to my personal situation. From day one, John and this awesome team demonstrated deep industry knowledge and unmatched perseverance. They navigated every single hurdle, got the spot approval for my condo fast, kept me informed and never stopped pushing and got it accross the finish line May 8, 2026!!! Thank you all for making it happen and giving me peace in my life again. If you have a tough loan situation do not go anywhere else. John and his team get the job done! If I could give 10 stars I would!!
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
My home-buying experience was a nightmare before I came across John on TikTok. As first-time home buyers, my husband and I really had no clue what we were doing, and part of that was us not doing enough research beforehand.
When I say I had the worst experience with Rocket Mortgage, I truly mean it. Then John came along and completely changed things for us. He gave us facts, educated us, was honest, and genuinely cared. That meant everything.
Not everyone has your best interest at heart, but John truly had ours. My family is so thankful for everything he did for us. When he says “rate, get it done,” they really do.
Any questions I had, he was always available to answer. I called him so many times, and he never made it seem like a bother. That kind of patience and support meant a lot during such a stressful process.
I appreciate you all so much and would absolutely recommend using them — 10/10.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
John and his team were top notch throughout the entire process, especially for a first time homebuyer! They broke everything down for me and showed me numbers on every scenario. Great communication and always available, even on weekends and off hours.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
I had an amazing experience with Kambs Jennings Group. John Kambs, Kristy Smith, and Deb Sarin were so helpful every step of the way! Even when submitting all the paperwork and documents got a little on the side of overwhelming as a first time home buyer, they were always available to help me figure it out with both professionalism and kindness. I also want to give a shout out to Kristen Evans, who helped hook us up with a fantastic realtor that was local to our area in Charlotte, NC and helped us find our dream home!
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
These guys are freaking miracle workers! They got me a clear to close on my house in 8 days, and it was easy... at least for me it was. Great team, great process, great technology. I can't imagine having a better experience in such a stressful situation. I used to be in the business and I know a ton of mortgage brokers, I would not use anyone else. Highly recommend John and Caleb.
Response from Owner
Thank you for taking the time to leave this review and your business. Congrats on your new home!
