
Could not have made the process easier. Everyone at Guaranteed was amazing to work with. They were extremely knowledgeable and very responsive with any questions that I had throughout the process. I highly recommend.

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Based on 205 reviews
Ratings include all 205 reviews. Reviews collected directly from clients are shown only with their permission.

Could not have made the process easier. Everyone at Guaranteed was amazing to work with. They were extremely knowledgeable and very responsive with any questions that I had throughout the process. I highly recommend.

Mike Fagan recently shepherded me through the home mortgage process and from our initial conversation through to closing, it could not have gone more smoothly. Quite unexpectedly and not really in the market, I came across a home that I just knew was the one for me. Within hours, Mike walked me through everything that needed to be done, guided me on a financial strategy and within hours had me pre-approved and ready to make an offer on that property. Once under contract, Mike and his team made everything simple and convenient - all accomplished from my trusty laptop at my kitchen table. Everyone involved was responsive and well informed, leaving no questions unanswered. Amazingly, we were at closing in just over a month after I first saw the house (and I hadn't even yet talked to Mike at that point.) I highly recommend Mike Fagan and his team at Guaranteed Rate Affinity for any of your future mortgage needs.

Great to work with Mike and his team! Helped us to execute a close in less than 3 weeks!

This is our second loan with Mike Fagan's team at Guaranteed Rate in the past 4 months and it's difficult to imagine the process going any smoother on either occasion (he's also assisted us with the previous purchases and a re-fi over the years) Mike and his team are nothing short of phenomenal! I cannot recommend Mike enough. We've been clients for more than 2 decades and will be life-long customers and fans of Mike Fagan!!!!

My wife and I worked with Mike Fagan at Guaranteed Rate Affinity on a mortgage for the purchase of our next home. This is the third time over many years that we have sought out Mike for a home loan and he and his team are knowledgeable, responsive, and efficient. Mike was especially helpful on the ins and outs of my retirement plan and how to establish a tax-efficient income stream. Mike and his team were there every step of the way and I couldn't have been happier with the process.

My wife and I are incredibly grateful for Mike and his team. Through 2 home purchases in Frederick Maryland, Mike has served as a trusted advisor to us. His communication, support and guidance throughout the process saved us time and helped us to make sound decisions. Having Mike on our team gave us confidence and peace of mind. We highly recommend reaching out to Mike Fagan to anyone looking to purchase a home or refinance.

Our family had the pleasure of working with Mike Fagan and his team of mortgage specialists who were extremely knowledgeable, and walked us through the entire process so smoothly as we purchased our home. A big shout out to Mike for his outstanding support and commitment to service no matter what time of the day or weekend you needed to reach him. We have already told our family and friends that are in the process of buying another home that they need to call his team before seeking any other company.
Great service, and very responsive team.
Excellent customer service, far better than any company that we have ever worked with in the past
Outstanding service from start to finish. Made us feel at ease throughout the process. Dani and Erica were amazing!
Adam Pradon and his team did an outstanding job. Very informative, communicative and helpful.
Bob and his team were with us every step of the way, they answered all of our questions and help educate us and keep us informed during the process.
Because Adam was very reachable even on vacation in Rome. Great customer service!!
Everyone that we interacted with was helpful and courteous. They made the process as easy as possible to navigate.
They were great throughout the process, especially Brant Millham.
No written review
Great communication, easy to work with.
Adam Pradon was by far the most helpful person through my entire home selling & buying experience. He was communicative, thorough, and provided exceptional advice (even while traveling). David, Todd, and Lisa were also wonderful to work with and made every step of the process seamless. The online portal made it extra easy to follow every step of the process and ensure I was on track with tasks.
Great communication
Kept us informed.
Mike and team are awesome.
Easy to communicate with which was a problem with other lenders
Lots of communication, very helpful staff.
No written review

We worked with Mike Fagan at Guaranteed Rate to purchase our home in Ellicott City, Maryland. The process was smooth and very efficient. We found him to be responsive and thorough. We've already given out his name to several friends with confidence that he will do as good of a job for them as he did for us.

Mike Fagan from Guaranteed Rate Affinity was extremely helpful during our mortgage loan process. He explained the process thoroughly and walked us through detailed options of buying our new home and selling our old home to optimize timing. Mike answered all of our questions promptly even during nights and weekends. This led to a quick and seamless process. I would highly recommend Mike Fagan and Guaranteed Rate Affinity.
Mike Fagan and his team are excellent to work with
The team was exceptional.
Throughout the entire process, I felt comfortable and informed about each step. Tom was organized, knowledgeable, and always available to answer my questions.
Excellent customer service, personable, easy to reach
They made the whole process easy and comfortable.
Great, fast communication
No written review
Fast and professional.
They made the process stress free
Top notch crew!
The manner in which I was ushered through the process was perfect. Right amount of pressure at the right moments along with successful active listening.
Two great experiences of working with people who made my loan process very easy.
Excellent service from start to finish from top to finish. The entire team was on top of everything, answered all our questions in a very timely manner, had great advice, and unending patience with all our questions. We'll definitely be back when we buy our next home!!!
No written review
Because Mike and his team have been wonderfully patient and encouraging throughout this entire process.
Great customer service and communication throughout the process.
Mike stepped up to correct a less than ideal experience we were having with another lender. Mike quickly addressed our concerns and shared valuable insight on our specific market, his team kept us updated on every step of the process and got us to closing with minimal stress.
Dani Caine was great to work with, she kept us updated throughout the process and answered all of our questions quickly and thoroughly.
Mike and his team were phenomenal as always, a seamless experience!
Mike Fagan and his team worked very quickly to get my loan closed and were extremely helpful and easy to work with.
great communication and customer service

Working with Mike and his team has been easy. In the past I have always used the big banks for mortgages. It is an endless request of documents and waiting. Mike and his team work quickly and their company makes decisions quickly. Mike personally is a wealth of wisdom and experience and a straight shooter. Thanks for helping us get our home!

⭐️⭐️⭐️⭐️⭐️ We cannot say enough incredible things about Mike Fagan and his Elite Team at Guaranteed Rate. From start to finish, Mike was absolutely phenomenal. We were purchasing a home in Delaware while selling in Maryland, and navigating two states could have been overwhelming — but Mike handled everything with unmatched expertise, precision, and professionalism. His communication was outstanding. He explained every step in detail, anticipated challenges before they arose, and guided us with clarity and confidence throughout the entire process. His knowledge of lending guidelines, timelines, and cross-state logistics was impressive. We always felt informed, supported, and completely taken care of. What truly sets Mike apart is his responsiveness, integrity, and genuine care for his clients. He worked tirelessly to ensure our loan was structured properly and closed smoothly — and he did it all in an incredible 1½ month turnaround time. That level of efficiency, without sacrificing thoroughness, is rare. If you are looking for a mortgage professional who is strategic, trustworthy, detail-oriented, and exceptionally skilled, Mike Fagan is your person. We wholeheartedly and enthusiastically recommend him to anyone buying a home. Mike Fagan Guaranteed Rate is the best of the best Angie & Chuck McLean
⭐️⭐️⭐️⭐️⭐️ We cannot say enough incredible things about Mike Fagan and his Elite Team at Guaranteed Rate. From start to finish, Mike was absolutely phenomenal. We were purchasing a home in Delaware while selling in Maryland, and navigating two states could have been overwhelming — but Mike handled everything with unmatched expertise, precision, and professionalism. His communication was outstanding. He explained every step in detail, anticipated challenges before they arose, and guided us with clarity and confidence throughout the entire process. His knowledge of lending guidelines, timelines, and cross-state logistics was impressive. Mike Fagan Guaranteed Rate is the best of the best Angie & Chuck McLean