
So far all going smoothly!

Producing Area Manager/VP of Product · NMLS# 414113
Today · 7 AM – 11 PM
Office hours
Based on 294 star reviews
Based on 299 reviews
Ratings include all 299 reviews. Reviews collected directly from clients are shown only with their permission.

So far all going smoothly!

No written review

I cannot say enough good things about Tom and Eric! After being denied three separate times by other lenders, I honestly wasn’t sure we would be able to make this happen. Tom and Eric went above and beyond and were willing to think outside the box to find a way to make our approval happen when others couldn’t. From the very beginning, they have been absolutely amazing to work with. They have answered every question I’ve had, often incredibly quickly, and have been nothing but kind, patient, helpful, and professional throughout the entire process. They never made me feel like I was bothering them, even with all of my questions, and they always took the time to explain things clearly. What I appreciated most was how transparent and honest they were with us. We always knew where things stood, what was needed, and what to expect next. Buying a home can be incredibly stressful, especially after being denied multiple times, but having Tom and Eric in our corner made such a huge difference. They didn’t just tell us no—they looked for a way to make it work. That level of effort and dedication meant so much to us. I would absolutely recommend Tom and Eric to anyone looking for lenders who genuinely care about their clients and are willing to go the extra mile. We are incredibly grateful for everything they have done for us! ❤️

Response from Owner
Cody, it was a true pleasure working alongside you to get your home loan smoothly across the finish line. I know how important it is to have clear guidance during the paperwork stage, and I'm glad we made the process feel seamless from start to finish. Thank you for placing your trust in my office, and please don't hesitate to reach out whenever you need anything down the road.

Use RATE for hassle-free loan servicing. The Eric Hamilton team worked seamlessly together to coordinate and assist me with getting ready for a smooth closing on home purchase. Thank you!!
Response from Owner
Owen, it was an absolute pleasure helping you navigate your home purchase. I'm glad our team could make the closing process smooth and stress-free for you. Enjoy your new home!

Eric’s team was fantastic in handling both my sale and buy. The process was easy with the knowledgeable team members assigned to my case. They were thorough in explaining my options, and I was very comfortable and confident in the decisions I made. I highly recommend Eric and his team. Thank you team!
Response from Owner
Sheryl, it was truly a joy guiding you through both your sale and your new home purchase. Our local team and office support worked behind the scenes to make sure every single detail was handled with care, and we're so glad you felt confident throughout the process. Enjoy your fantastic new property!

Eric Hamilton at Rate Mortgage was absolutely outstanding. He was professional, knowledgeable, responsive, and made the entire mortgage process smooth and stress-free. Eric explained everything clearly, kept me updated at every step, and always made himself available whenever I had questions. He truly went above and beyond to secure the best possible loan and make sure everything closed on time. If you need a trustworthy and dependable mortgage lender, I highly recommend Eric Hamilton. He is one of the best in the business!
Response from Owner
Ken, it was an absolute pleasure guiding you through your home loan journey. I'm glad our team made the paperwork stage smooth and got you across the finish line on time. Enjoy that wonderful new property, and please reach out whenever you need anything down the road.

Eric and his team do an amazing job, I highly recommend! I just finished working with them in a particularly challenging transaction with several unexpected hurdles, but they were incredibly responsive, flexible, and willing to pivot when needed to make sure the buyer was taken care of. Their communication and commitment throughout the process were outstanding, and they ultimately found a way to get the loan across the finish line. I truly appreciated their partnership and would absolutely recommend them to future clients!
Response from Owner
Leah, it was truly a pleasure partnering with you on such a unique and complex file. When unexpected hurdles pop up, having a steady approach makes all the difference, and I'm glad our team's flexibility helped get everything across the finish line smoothly. Thank you for trusting us with this transaction, and I look forward to working together again soon!

Eric Hamilton and his team were amazing! Everyone did their best and answered all my questions. They worked so hard as a team to help me to get all the paperwork ready in a very short time. Meme personally put so much effort for all the documents that asked from me to go through till the last minute a day before closing. I’m so grateful to all the team for pushing through and getting my loan approved in a very short time period.
Response from Owner
Sevgi, it was truly a pleasure working with you to get your loan approved so quickly. Our office really appreciated your dedication throughout the paperwork stage, which made all the difference in meeting that tight timeline. I'm so glad we could help you achieve your goals and get you to the closing table smoothly. Enjoy your new journey!

I don’t even know where to start. The team here is truly incredible.Tom and Jennifer especially made our home buying process as easy as possible and they were always in constant contact with us. I never felt like I had to chase them down for answers, and they were always there to answer my questions or handle things immediately. They helped us get approved and truly understood our situation and made it work for everyone involved. Their human-ness, compassion and kindness was a breath of fresh air while dealing with such a stressful process. I cannot recommend them enough and truly don’t think any other lender would have treated us as well as they did here!!!
Response from Owner
Layla, it's been an absolute privilege working alongside you through your home-buying journey. I'm so glad our team could keep you supported and informed every step of the way. Wishing you endless happiness in your new home.
Eric is great!
Easy process
Exceptional team of experts
Your team was efficient, and kept us totally informed on how everything was moving along. Each member effectively did what was needed to make the process successful. My wife and and I were very satisfied with the results and the way you all preformed, as well as the professionalism exhibited. We thank you all from the depths of our hearts.
Communication was great. Even when they couldn’t get back to me, they were actively working every angle of the deal smoothly with my agent and other parties in the background.
The entire team was great to work with. They always explained the process as it was moving along.
No written review
Eric and his team worked incredibly hard to get the sale done in a very tight timeline. We have a hectic schedule with two children on multiple sports teams and Eric’s team would sometimes be on the phone with us at 9:00PM making sure everything was good to go.
Eric and the entire team were amazing. Everyone was extremely helpful and made me feel like family. Whenever I had questions about anything they were very responsive. They made the whole process a breeze.
Great communication. Always available to answer my questions!
Application process thru closing was very easy.

You won’t find a team more capable or efficient than the Hamilton Pod at Rate—Eric Hamilton, Jessie, Tom, Meme, and Jody. Eric helped us put together a strong, competitive offer, backed by a 14-day close that honestly felt ambitious at the time. The seller was surprised—and it’s likely what got our offer accepted. Even more impressive, the team didn’t just promise it… they got us to closing in 11 days. They’re attentive, thorough, and genuinely kind to work with. At no point did I feel pushed into anything. Every step of the process came with an offer to hop on a call—not just a quick email—so we could actually understand what was happening, ask questions, and feel confident in our decisions. And they gave us options—so we could choose what made the most sense for us. Buying a home right now is stressful, especially with low inventory and higher rates , but working with this team made a huge difference. We were lucky to be referred to them, and it ended up being the smoothest part of the entire process.
Response from Owner
Rachel, it was a genuine pleasure helping you put together that competitive offer and beating our own timeline to close in just 11 days. I'm so glad our team's approach made you feel supported and informed every step of the way. Enjoy every moment in your new home, and don't hesitate to reach out whenever you need anything else!
Fast smooth transaction, Tom is the best. This is my second mortgage I've done with him.
Excellent service
Very helpful and on top of things
No written review
No written review
As a first-time homebuyer, I was impressed by how smooth the entire experience was with the team at Guaranteed Rate. Their thorough approach and exceptional transparency made the process easy to navigate. They genuinely advocated for me, demonstrated patience, and supported me at every step of the way. Their flexible availability made it simple to reach out whenever I had a question. I never expected buying a home to feel this effortless, but they made it happen. I would gladly recommend them to anyone looking to purchase a home.
Great customer service
Eric and his team made it all super easy
They did amazing the entire time we worked with them never had any complaints about anyone I worked with.
You were working well to find the best option with the money I had.
Rate held my hand through the whole process and even though it was a rough process in general.

Eric and his team are phenomenal to work with. They are on top of things. Respond promptly and guide you through every step of the process. They made the entire process stress free and smooth.
Response from Owner
Ninad, it was truly a pleasure guiding you through your home loan journey. Keeping things smooth and stress-free is always our main priority, and I'm glad our team delivered that experience for you. Enjoy your new chapter!
Everyone was very helpful and understanding, Tom Eboli was GREAT from everyone on the team who made the process easy and worked hard to get me in my new home.
Because they were great!
Exceptional service

My experience with Tom and the entire Team has been great.
Response from Owner
LaDonna, it was an absolute pleasure working with you to handle your home loan. Our team truly appreciates your kind words and trust in us. We hope you're settling in wonderfully!

Thank you Eric! You and your team did an excellent job. The most impressive aspect of my experience was the consistent and clear communication throughout the process. As a Realtor with 20 years of experience, it is rare to find a lender who maintains this level of responsiveness once a transaction is under contract. Thank you for your professionalism. I will certainly include you among our preferred lenders.
Response from Owner
Anne-Marie, working alongside an experienced Realtor like you is truly an honor, and I deeply appreciate your kind words about our communication. Keeping everyone aligned throughout the transaction is always our top priority. We're proud to earn your trust and look forward to partnering on many more successful transactions together.

I cannot understate the careful attention I got through the process of getting a loan for my own personal home. I am a realtor and have referred Eric Hamilton and his team to many many clients who were always happy with their service!! But now I experienced it from the other side of the transaction… I was the buyer! I cannot believe how smooth and easy Eric and his team made the process! I’m grateful I have this experience to share with my clients moving forward as well! EXCELLENT!!!!!
Response from Owner
Sarah, it's such an honor to help you from the buyer's side of the transaction for a change. Working with industry professionals like you is always a pleasure, and knowing our team lived up to your high standards means the world to us. I'm grateful for your continued trust and partnership.

Eric Hamilton leads a highly skilled and dedicated mortgage lending team known for exceptional client service, transparency, and results-driven solutions. His team consistently delivers smooth, efficient loan processes and provides clients with clear guidance from start to finish.
Response from Owner
Thank you so much, Александр. It was an absolute pleasure guiding you through the lending process and ensuring every detail remained transparent from start to finish. I'm glad our team's dedication made a meaningful difference for you. Enjoy your new milestone, and please don't hesitate to reach out whenever you need anything else!

The team here is amazing! They communicate so well and are always there when I needed them. The experience was best in class and I would highly recommend Eric Hamilton and his team to anyone looking for a mortgage. Huge thanks to this team for everything!!!
Response from Owner
Ken, it was an absolute pleasure helping you navigate the mortgage process from start to finish. I'm glad our team's communication made a positive impact on your experience. Enjoy your new milestone, and please don't hesitate to reach out whenever you need anything in the future!

“I have to commend Team Hamilton (Eric, Tom, Mark, Jennifer) for an outstanding experience throughout the processing and underwriting stages. The entire process was seamless, efficient, and clearly communicated every step of the way. The application platform was user-friendly and easy to navigate. I highly recommend Team Hamilton for their professionalism and exceptional service — truly a 100/10 experience.”
Response from Owner
Marisol, thank you for taking the time to share such kind words about our entire group. It was a true pleasure guiding you through the processing and underwriting stages. We're always focused on keeping things transparent and efficient for our clients, so knowing you had a seamless experience means a lot to everyone here. Enjoy your wonderful new chapter!
Working with Rate made it easy for a Home loan, they also have an excellent team to work with. I recommend Rate for a new Home buyer.
Good service. Quick response time.
Process was simple and I appreciate the portal for easier communication and tasks.
Good customer service, timely delivery.
Easy to navigate, even for an idiot like me.
I gave this rating because I am a repeat customer and each time, rate has handled my cases with professionalism and care.
Michael Felish was informative with fast responses to questions. He and his team got me as a first time buyer through the approval and close process with great speed, transparency and accuracy. I hope to use him again on a possible refi when rates and markets stabilize.