Ratings include all 116 reviews. Reviews collected directly from clients are shown only with their permission.
Roberto Delgado was extremely professional throughout our mortgage loan process. He walked us through several different loan options so we could find the best fit, and his knowledge of the business was impressive, especially in handling both my LLC and my personal loan. I truly appreciate his professionalism and dedication.
Thank you so much, Roberto!
Oliver
Response from Owner
Thank you so much, Oliver! It was a pleasure working with you. Walking through several loan options side by side is the best way to find the right fit, and I'm glad that approach made a difference for you. Business owners often have more moving pieces in their finances, and helping navigate both business and personal financing is something I genuinely enjoy.
For any self-employed borrowers or business owners wondering if getting a mortgage will be complicated, it doesn't have to be. I help clients across Illinois and Indiana with conventional, FHA, jumbo, and non-QM loans, including options designed for self-employed income. Always happy to talk through your options!
– Roberto Delgado, Rate | NMLS #254016
Roberto was great and navigated me through the entire process purchasing my beautiful new home. He was very patient, informative, communicative and guided me through the entire process. Highly recommended when deciding to process a property you contact Roberto!
Response from Owner
Thank you so much, and congratulations on your beautiful new home in Indiana! Being patient and keeping you informed every step of the way is exactly how I believe the mortgage process should feel. Buying a new home while keeping your current one takes a solid plan, and using the equity you've already built can be a great way to make that move happen. I'm so glad we found the right path together.
For anyone wondering if you can buy your next home before selling your current one, the answer is often yes. I help homebuyers across Illinois and Indiana with purchase loans, refinances, and home equity strategies, and I'm always happy to walk you through your options.
– Roberto Delgado, Rate | NMLS #254016 | (630) 661-6868
Thank you so much for the kind words! It was a pleasure helping you with your refinance here in Aurora. Every file has its own story, and I love finding a path forward when a situation needs a little more creativity and experience. As a fellow real estate professional, you know how much it matters to have a lender who communicates and follows through, and I truly appreciate your trust. Looking forward to working together for years to come, and to helping your buyers across Aurora, Naperville, and the western suburbs!
– Roberto Delgado, Rate | NMLS #254016
Roberto is extremely knowledgeable with his numbers and real stare related information.
He is very easy to work with and he is always willing to help and explain any doubts.
I would definitely recommend Roberto to anyone trying to buy their home. Truet me you will not be disappointed. He is the best at what he does.
Response from Owner
Enrique, working through the numbers and guiding you toward your homeownership goals was an absolute pleasure. I appreciate you taking the time to share such kind words about my approach. Our team is always here to make the process clear and straightforward, so please reach out whenever you need anything. Enjoy your new home!
We had an amazing experience working with Roberto Delgado and his entire team throughout the home-buying process. As first-time homebuyers, we had many questions and concerns, but Roberto and his team were always available, patient, and knowledgeable. They guided us every step of the way, kept us informed, and made what could have been a stressful process feel smooth and manageable.Their professionalism, dedication, and commitment to helping us achieve our dream of homeownership truly exceeded our expectations. We are so grateful for all their hard work and support. We highly recommend Roberto Delgado and his team to anyone in West Aurora and the surrounding areas who is looking for a mortgage lender who genuinely cares about their clients and goes above and beyond to help them succeed.
Thank you, Roberto and team, for helping us purchase our first home!!
Response from Owner
Thank you so much for this incredibly kind review!
Helping first-time homebuyers in Aurora achieve the dream of homeownership is truly one of the most rewarding parts of my career, and hearing that our team made the process feel smooth and manageable means everything to us. Guiding buyers through every step of the mortgage process from pre-approval to closing is exactly what we strive for every single day.
Whether you're a first-time homebuyer or an experienced buyer, my team and I are committed to making your home purchase in Aurora, Naperville, Plainfield, Oswego, and the greater Chicagoland area a transparent and stress-free experience.
We specialize in Conventional and FHA loans that are perfect for first-time buyers, and we're always here as your lifelong mortgage resource for future refinances, move-up purchases, or referrals to friends and family.
Congratulations again on your first home — we are so proud to have been part of this milestone! Roberto Delgado, Rate | Plainfield, IL | NMLS #254016 | (630) 661-6868
I’ve had the pleasure of working with Roberto Delgado at Rate, and I can honestly say he does an amazing job for his clients. As a real estate professional, having a reliable loan officer who communicates well, works efficiently, and truly cares about buyers makes a huge difference throughout the transaction.
Roberto serves the Aurora, Naperville, Oswego, Yorkville, and surrounding western suburbs, which makes him a great resource for buyers in these markets. Whether my clients are purchasing their first home, upgrading, or investing, Roberto is always ready to help guide them through the loan process with professionalism and care.
What really stands out about Roberto is that his service does not stop at the closing table. Recently, he reached out to me asking for help for a buyer who needed assistance with some repairs after closing. He was looking for trusted contractor contacts because he wanted to make sure his client was taken care of even after the deal was done. That says a lot about his character and commitment.
Roberto is consistent, responsive, and dependable. He communicates clearly, helps keep the process moving, and genuinely cares about every buyer he works with. If you are buying a home in the Aurora, Naperville, Oswego, Yorkville, or surrounding areas and need a loan officer you can trust, I highly recommend Roberto Delgado at Rate.
Response from Owner
Thank you so much for this thoughtful and generous review! Working alongside real estate professionals like you is one of the most rewarding parts of what I do, and I'm grateful for the strong partnership we've built serving buyers across the western suburbs.
You're absolutely right that great communication and efficiency between a loan officer and realtor make all the difference in a smooth transaction. When we work together seamlessly, our shared clients feel supported and confident from pre-approval all the way through closing. That collaboration is what gets buyers into their homes in Aurora, Naperville, Oswego, Yorkville, and the surrounding communities with as little stress as possible.
I appreciate you mentioning the post-closing support, because taking care of clients shouldn't end at the closing table. Whether someone is buying their first home, upgrading to more space, or building an investment portfolio, my goal is to be a resource they can count on long after the keys are handed over. Helping connect that buyer with trusted contractors was simply part of making sure they were fully taken care of.
Reliable, responsive, and dependable service is exactly what every buyer deserves, and I'm committed to delivering that on every single transaction. Partnerships with dedicated agents like you make it possible to give clients the best possible experience.
I look forward to continuing to help your clients throughout Aurora, Naperville, Oswego, Yorkville, and the surrounding western suburbs. Thank you again for the kind words and the continued trust!
Best regards,
Roberto Delgado
Rate
Made the process easy with easy to understand explanations and gave me the best deal possible. Helped with every step of the process.
Response from Owner
Thank you so much, Brian! We truly appreciate you taking the time to share your experience with us. Working with first time homebuyers in Aurora and providing the latest grant programs to help make a home purchase easier is our goal whenever possible. We always strive to ensure that every step of the process is clear and easy to understand, so it is wonderful to hear that the explanations we provided were helpful and made the journey smoother for you. We are so glad that the process felt manageable and straightforward from start to finish. It was our priority to make sure you were well informed and supported throughout each stage of the home buying process. We are especially pleased that you were able to obtain the best financing available for being a first time homebuyer, as finding the right deal for our clients is always at the forefront of what we do. Helping first time homebuyers like yourself achieve the dream of homeownership in Aurora is something we are truly passionate about, and it is incredibly rewarding to know that we were able to assist you in making that dream a reality. Thank you again, Brian, for trusting us with such an important milestone in your life. We wish you all the best in your new home!
I normally don’t leave reviews, but I felt like Robert deserved one.
When you’re buying a home, everyone seems to have an opinion, and the whole process can feel like you’re trying to learn a new language overnight. Robert was the guy who cut through all the noise and told me exactly what I needed to know and was easy to get a hold of when I had questions.
What I liked most was that he is efficient and I learned a lot through the process. He took the time to go over different options, explain the pros and cons, and make sure I understood what was going on before moving forward. His type of patience is hard to find these days.
The whole process ended up being alot smoother than I expected because I always knew where things stood. If there was an update, Robert let me know. If there was something I needed, he explained it clearly and helped me get it done.
If you’re looking for someone in Aurora who knows mortgages and actually cares about helping people, I’d definitely recommend Robert. Good communication, honest advice, and just an all around good person to work with. Thanks again for all your help!
Response from Owner
Thank you so much for taking the time to write this Tahj, it means a lot, especially knowing you don't usually leave reviews. You put it perfectly: buying a home and navigating a mortgage can feel like learning a new language overnight, so my goal is always to cut through the noise, walk through every option, and make sure you know exactly where things stand before we move forward.
I really appreciate you highlighting the communication aspect I know how overwhelming it can be when you're waiting for updates or trying to understand what comes next in the process. That's why I make it a priority to keep clients informed at every step and ensure you're never left wondering about the status of your loan. When you mentioned that you always knew where things stood, that really validates my approach of proactive communication and transparency throughout the entire mortgage process.
Your comment about learning a lot through the process also means so much to me. I believe that when clients understand the different options available to them and the reasoning behind each recommendation, they can make more confident decisions about what works best for their specific situation. Taking the time to explain the pros and cons isn't just about getting the loan done it's about making sure you feel empowered and knowledgeable about one of the biggest financial decisions you'll make.
I'm thrilled the process felt smoother than you expected and that you came away understanding the "why" behind each step that's exactly what I aim for with every client here in Aurora. It was a genuine pleasure helping you get into your new home, and I'm always just a call or text away if you, your family, or any friends ever need honest guidance on a home loan. Congratulations again, and thank you for trusting me with such a big decision.
I Want To Give A Huge SHOUTOUT To Roberto at rate.com and his team for once again working with us in purchasing a new property and making everything run so smooth and organized as always. He is such a pleasure to work with and every time you talk to him he will make sure you understand the whole process and won’t have a doubt in mind. I cannot recommend him strong enough !!! He is your guy
Thank you !!!!
Response from Owner
Thank you Ivan, this truly made my day! Your kind words mean the world to me and my team here at rate.com. Helping first-time homebuyers in Chicago navigate the mortgage process and reach the closing table is one of the most rewarding parts of my career. I know buying your first home can feel overwhelming with all the paperwork, requirements, and steps involved, and I'm so glad we were able to make it a smooth and clear experience for you throughout the entire process.
It's always been my priority to ensure that every client fully understands each stage of their mortgage journey, and I'm thrilled to hear that our communication and organization met your expectations. Working with you on this new property purchase has been an absolute pleasure, and seeing you successfully close on your home makes all the hard work worthwhile.
Wishing you many happy years in your new home and congratulations once again on this exciting milestone! If anyone you know is ready to buy and needs guidance through the mortgage process, I'd love to help them achieve their homeownership dreams too.
— Roberto Delgado, Rate NMLS #254016
I couldnt Say better things about Roberto Delgado and his team at Rate! Efficient, honest, communicative, & straight forward!
Response from Owner
Thank you for highlighting our efficiency, honesty, and communication. Roberto and the team appreciate your trust and support. We're thrilled to hear that Roberto Delgado and his team provided you with such an excellent experience. Your kind words about our efficiency, honest approach, clear communication, and straightforward service truly mean a lot to us. Roberto and the entire team work hard to ensure every client receives the dedicated service you experienced, and knowing that we met your expectations makes all the difference. We genuinely appreciate your trust and support throughout the process.
An amazing team behind Roberto Delgado at Garantee Rate, they made sure to lead me in the right direction as a first time homebuyer. I was very impressed with the communication they had with me. Extremely thankful for their support and looking forward working with them in the future!
Response from Owner
We are overjoyed to hear about your first-time homebuyer experience! Thank you for recognizing our communication and support, Cristian. It means the world to us to know that Roberto Delgado and our entire team were able to guide you in the right direction throughout your homebuying journey. We understand how important this milestone is, especially as a first-time homebuyer, and we're thrilled that our communication stood out to you during the process. Your kind words about our support truly make all our efforts worthwhile. We're equally excited about the possibility of working with you again in the future and being part of your continued journey.
(Translated by Google) I had an excellent experience working with Roberto during the home buying process. From the beginning, he was very professional, patient, and always available to answer all my questions. He explained each step clearly and helped me find the best option for my situation. Thanks to his support, the process was much easier and less stressful. I highly recommend him to anyone looking to buy a home and wanting to work with someone reliable and committed.
(Original)
Tuve una excelente experiencia trabajando con Roberto durante el proceso de compra de mi casa. Desde el principio fue muy profesional, paciente y siempre estuvo disponible para responder todas mis preguntas. Me explicó cada paso claramente y me ayudó a encontrar la mejor opción para mi situación. Gracias a su apoyo, el proceso fue mucho más fácil y menos estresante. Lo recomiendo totalmente a cualquiera que esté buscando comprar una casa y quiera trabajar con alguien confiable y comprometido
Response from Owner
Gracias por confiar en Roberto para la compra de su vivienda. Nos da mucho gusto saber que Roberto demostró el profesionalismo y la paciencia que usted necesitaba durante todo el proceso. Es especialmente gratificante escuchar que estuvo siempre disponible para responder todas sus preguntas y que logró explicarle cada paso de manera clara, ayudándole a encontrar la mejor opción para su situación particular. Agradecemos enormemente su recomendación y nos complace profundamente que el proceso haya sido sencillo y mucho menos estresante gracias al apoyo que Roberto le brindó.
I would like to thank Roberto for all his assistance during my recent home purchase. He was very responsible and was always available to answer my questions. He was quick to return my phone calls and ensured that everything went smoothly through the closing process. I highly recommend Roberto and his team to anyone looking to purchase a home or secure a mortgage loan. He is truly the right person for the job.
JJose M.
Robert Delgado and his associate Nancy Garay were amazing throughout our home buying process. There were several times we were very close to walking away from the sale because of issues with the seller, but Robert truly went to bat for us and helped get everything back on track. He was professional, responsive, and fought hard for us every step of the way. Between Robert, our lawyer, and our realtor, we were able to close and move in by the end of our lease. We’re so grateful for all of their hard work and would absolutely recommend Robert (and Nancy) to anyone buying a home.
Response from Owner
Thank you for taking the time to share your experience. We're grateful you recognized our hard work throughout your home buying process. It means so much to Robert and Nancy to know that their dedication and efforts made a difference during what could have been a challenging situation with the seller. We're thrilled that Robert was able to go to bat for you and help get everything back on track when you were considering walking away from the sale. Your acknowledgment of their professionalism and responsiveness throughout every step of the way is truly appreciated. We're delighted that the collaborative efforts between Robert, your lawyer, and your realtor resulted in a successful closing that allowed you to move in by the end of your lease. Thank you for recommending Robert and Nancy - your trust and confidence in their services means the world to our team.
Best experience I've ever had with a loan officer! Attentive, honest, responds super fast, knowledgeable and sincere. Thanks Robert and team!
Response from Owner
Thanks for the kind words about being attentive, honest, and knowledgeable! We appreciate your trust in our team. It's wonderful to hear that you had the best experience with our loan officer services. Robert and the entire team are thrilled to know that our quick responses and sincere approach made such a positive impact on your loan process. Your feedback about our attentiveness and knowledge means a great deal to us, and we're grateful you chose to work with our team.
Robert has helped many of my clients successfully buy a home and refinance. He is easy to work with and simplifies the process so it’s easy to understand & stress free. Highly recommend! You’ll love working with him!
Response from Owner
Thank you immensely for your kind words, Julie! We are thrilled to hear about your positive experience working with Roberto Delgado. It's wonderful to know that Robert has been able to successfully assist many of your clients with both home purchases and refinancing needs. We truly appreciate you highlighting how Robert makes the process easy to work with and simplifies what can often be a complex journey for clients. Your recognition of his ability to make the mortgage process easy to understand and stress-free means a great deal to us. Thank you for taking the time to share this feedback and for your strong recommendation - it's incredibly valuable to hear that you believe others will love working with Robert as much as your clients have.
Porque todo el equipo de Rate realmente trabaja y hace que tus sueños se vuelvan realidad, con un buen asesoramiento y seguimiento paso a paso profesional cada etapa del proceso del préstamo.
AAlexandra M.
Guaranteed rate was incredibly responsive, answering all my questions without hesitation and helping me secure my equity home loan quickly. I highly recommend RateGuaranteed to anyone navigating the mortgage process.
JJose M.
No written review
JJayson I.
No written review
JJacob B.
Guaranteed rate was incredibly responsive, answering all my questions without hesitation and helping me secure my home equity loan quickly. I highly recommend RateGuaranteed to anyone navigating the mortgage process.
Response from Owner
We are thrilled to hear about your positive experience with Roberto Delgado at Rate. It's wonderful to know that our team was incredibly responsive throughout your home equity loan process and that we were able to answer all your questions without hesitation. We take great pride in helping our clients secure their loans quickly and efficiently. Your recommendation means the world to us, and we're so grateful that you would recommend us to others who are navigating the mortgage process. Thank you for taking the time to share your experience with us!
I had a great experience working with Rate Mortgage Company. The loan advisors and real estate agents were friendly, professional, and very thorough throughout the entire process, specifically Roberto & Jessie. They went above and beyond to make everything smooth and easy to understand. I truly appreciate their support and would highly recommend them to anyone looking for a great mortgage team!
Response from Owner
We are absolutely thrilled to hear about your great experience with Roberto and Jessie! It is truly wonderful to know that they were able to make the entire mortgage process smooth and easy to understand for you. Roberto and Jessie take great pride in being friendly, professional, and thorough throughout every step of the process, and it means the world to us to hear that their hard work and dedication made such a positive impact on your experience. Going above and beyond for our clients is something they genuinely care about, and your kind words are a true reflection of their commitment. Thank you so much for taking the time to share your experience and for recommending our team. We will be sure to pass along your wonderful feedback to Roberto and Jessie, as they truly deserve the recognition!
Roberto Delgado made our first home buying experience feel possible and smooth from start to finish. My family and I are now just hours away from closing on our very first home, and we couldn’t be happier or more grateful.
Before starting this process, we truly believed that buying a home might take us a very long time, or that the moment might never come for us. Thanks to Roberto and the amazing team supporting us, our dream is finally becoming a reality.
From day one, Roberto made us feel supported and taken care of. As first-time buyers, we had a lot of questions, and he was always there to help us understand every step. No matter if it was a text, email, or phone call, he always responded and made sure we felt confident moving forward.
What we appreciated the most was how approachable and patient he was throughout the entire process. He never made us feel like our questions were too small, and he always took the time to explain things clearly.
If you are looking for a lender who truly cares, communicates, and supports you every step of the way, Roberto is the person you want on your team. We are incredibly thankful for everything he did to help our family achieve this milestone.
Response from Lender
Thank you Susan, I Strive to provide a Positive and memorable Experience in purchasing a home!
Roberto is the Best of The Best. He delivers a great experience. Highly recommend working with his team.
Response from Owner
We are so excited to hear that you had a great experience with Roberto and the team! Roberto truly takes pride in delivering the best possible experience for every client, and it is wonderful to know that his dedication and hard work made such a positive impression on you. Your kind words mean the world to us and to Roberto personally. Thank you so much for the recommendation — it truly speaks volumes about the level of service Roberto and his team strive to provide. We will be sure to pass along your wonderful feedback to Roberto and the rest of the team. Thank you again for taking the time to share your experience!
Roberto and his Team use their experience and knowledge to assist buyers with their dream homeownership possible. Whether you are a 1st time homebuyer or an experience investor Roberto will take time to provide you the best solution. Roberto is also Bilingual to assist with Spanish speaking clients and agents
Response from Owner
Thank you so much for taking the time to share such a wonderful review! We truly appreciate you highlighting our experience and knowledge in helping both first-time homebuyers and seasoned investors achieve their homeownership dreams. It means a great deal to us to know that Roberto and his team have made a positive impact on your journey. Roberto is deeply committed to providing personalized solutions tailored to each client's unique needs, whether you are stepping into homeownership for the very first time or expanding your investment portfolio. We are also proud that Roberto's bilingual capabilities allow us to better serve our Spanish-speaking clients and agents, ensuring that language is never a barrier to achieving the dream of homeownership. Thank you again for your kind words and for trusting Roberto and his team to guide you through this important process!
Today I accomplished something I didn’t expect—I purchased another property. A new home for new beginnings 🏡
This milestone reminded me that goals are rarely achieved alone. It truly takes a team of dedicated, knowledgeable professionals who support you every step of the way.
🔑 Mortgage lender matters.
I worked closely with Roberto Delgado, a true strategic mastermind when it comes to home lending. His expertise, insight, and guidance were unmatched throughout the entire process. Thank you for sharing your knowledge and for making this experience smooth, efficient, and stress-free.
The right team makes all the difference—and I’m incredibly grateful.
Response from Owner
Thank you, Dr. Cynthia — and congratulations on this exciting new chapter! 🏡
It was an absolute pleasure working with you throughout this journey. Watching you accomplish something as significant as purchasing another property is truly rewarding, and I'm so glad I could be a part of this milestone.
I approach every client with a strategic mindset because no two goals or financial situations are the same. Each individual comes with a unique set of circumstances, and it's my responsibility to fully understand those details in order to provide the most effective guidance possible. My priority is always to educate, guide, and create a smooth, stress-free experience from start to finish — and knowing that you felt supported every step of the way means everything to me.
You are absolutely right that goals are rarely achieved alone, and it was an honor to be a part of your team on this journey. The trust you placed in me throughout this process is something I do not take lightly, and I am deeply grateful for the opportunity to have worked alongside you.
Your kind words and recognition truly inspire me to continue doing what I love — helping clients like you achieve their goals and create new beginnings. 🔑
I truly appreciate your trust and your thoughtful words. Wishing you nothing but continued success and happiness in your new home. And as always, I'm here whenever the next opportunity arises.
Roberto Delgado
Robert was exceptional ran into a lot of hiccups on my end but he got me through it all and with ease everything was smooth sailing I highly recommend him as a mortgage lender.
Response from Owner
We are overjoyed to hear about your positive experience with Roberto Delgado at Rate. Thank you for sharing your feedback! It is truly wonderful to know that Roberto was able to guide you through all the hiccups you encountered along the way and made the entire mortgage process smooth and seamless for you. Roberto takes great pride in ensuring that his clients feel supported and at ease throughout the entire journey, and it is incredibly rewarding to hear that his efforts made such a positive difference in your experience. Your kind words about his exceptional service mean a great deal to us and to Roberto personally. We are so glad that despite the challenges you faced, everything ultimately came together smoothly. Thank you so much for your high recommendation of Roberto as a mortgage lender — it truly speaks volumes about the dedication and care he puts into his work with every client. We will be sure to pass along your wonderful feedback to him!
Our experience with Roberto was amazing. Him and his team made it very easy for my boyfriend and I to be able to buy our first home! ❤️🙏🏼
Response from Owner
We're absolutely ecstatic to hear about your amazing experience with Roberto and the team! Thank you so much for taking the time to share your wonderful journey to buying your first home. It truly means the world to us to know that Roberto and his team were able to make the entire process so smooth and easy for you and your boyfriend. Purchasing your first home is such a significant and memorable milestone, and we are so glad that our team could be a part of making that dream a reality for you both. Roberto and the team take great pride in ensuring that every client feels supported and guided throughout the entire process, and it is incredibly rewarding to hear that their efforts made such a positive difference in your experience. We wish you and your boyfriend all the happiness and joy in your new home! ❤️🙏🏼
I’m so incredibly grateful for Roberto and his amazing team for helping me with the refinance on my home. My situation was extremely unique but Roberto did everything he could to help me. The attention he gave me made me feel like his only client. He’s extremely knowledgeable and incredibly patient. He answered all my many questions in a timely fashion. I was coming out of a horrible divorce and Roberto helped me understand my options and successfully refinanced my home. I’m forever grateful.
Response from Owner
Your positive feedback is greatly appreciated, and we are truly touched by your kind words! We're so thrilled to hear about your successful refinancing experience with Roberto and his team. Roberto and his team take great pride in giving each client the attention and care they deserve, and it's wonderful to know that you felt like his only client throughout the entire process. We understand that your situation was extremely unique, and we're so glad that Roberto was able to take the time to understand your circumstances, answer all of your questions in a timely manner, and help you navigate through your options during what was clearly a very challenging time in your life. His knowledge and patience are truly some of his greatest strengths, and it's incredibly rewarding to hear that those qualities made such a meaningful difference for you. Successfully refinancing your home is a huge milestone, and we are so happy that Roberto and his team were able to be a part of that journey with you. Thank you so much for taking the time to share your story with us — it truly means the world to Roberto and the entire team. We wish you all the very best as you move forward into this new chapter of your life!
I am beyond grateful for Robert Delgado and his entire team. This is our second home purchase, and as anyone in real estate knows, there are always obstacles — no transaction is ever truly “easy.”
Even as someone who works in the industry myself, Robert has consistently been a source of clarity, guidance, and solutions. He always finds a way to figure things out, or at the very least, point us in the right direction with honest and valuable information. That kind of support is priceless — and honestly, often goes unappreciated in this field.
There is so much hard work happening behind the scenes, and I want it to be known that it does not go unnoticed. I am incredibly thankful to be working with someone who has guided my husband and me through this journey of homeownership and who we trust as we look toward purchasing more properties in the future.
If you’re looking for someone who truly cares, communicates, and shows up when it matters most — Robert and his team are it.
Response from Owner
We're absolutely overjoyed to hear about your positive experience with Robert Delgado and his team, and we are so grateful that you took the time to share your journey with us. Your kind words truly mean the world to us, and it is incredibly rewarding to know that Robert and his team have been able to provide you with the clarity, guidance, and solutions you needed throughout this process.
You are absolutely right — no home purchase is ever truly "easy," and navigating the complexities of a second home purchase comes with its own unique set of challenges and obstacles. It is wonderful to hear that Robert has consistently shown up for you and your husband, offering honest and valuable information every step of the way. We completely agree that the hard work happening behind the scenes often goes unappreciated, so it means a great deal to us that you recognize and acknowledge those efforts.
The trust you have placed in Robert and his team, especially as someone who works in the industry yourself, is something we do not take lightly. Knowing that you look forward to continuing this journey with Robert as you explore future property purchases is truly the highest compliment we could receive.
Thank you again for your heartfelt review and for being such a wonderful client. We look forward to continuing to support you and your husband as you move forward on your path to homeownership. Robert and his entire team are honored to be a part of your journey!
Roberto and his entire team were absolutely amazing from start to finish. From the moment I initiated the loan process, I felt fully guided and supported every step of the way. Roberto took the time to explain everything clearly, especially the financial aspects, so I truly understood not only this loan but how it could impact future purchases as well. He was always available to answer my questions and was incredibly responsive anytime I called or texted. He also worked closely with my realtor to make sure everything stayed on track and properly aligned. Communication was excellent throughout the entire process, and their system made completing tasks and submitting documents extremely user-friendly. I am beyond satisfied and so grateful they were able to get me to close in no time. I genuinely felt like my loan officer was working in my best interest at all times. I will absolutely be recommending Roberto to everyone I know.
Response from Owner
Thank you so much for this wonderful review! It was an absolute pleasure working with you and your family on this exciting purchase of your neighbor's property. Your kind words truly mean the world to our entire team.
I'm thrilled that we could make the loan and financing process clear and manageable, especially after such a long time away from property transactions. Understanding not just the immediate loan details, but how your financial decisions impact future purchases, is something we pride ourselves on at our firm. Your success today sets you up for smart decisions tomorrow.
Our commitment to responsive communication and constant availability is something we never compromise on—whether it's a quick text, a call, or working late to coordinate with your realtor. Collaboration with real estate agents like yours is essential to closing transactions smoothly, and I appreciate your realtor's professionalism throughout.
The systems and processes we've developed make document submission and task completion seamless because we understand how overwhelming paperwork can feel during a major life event. Getting you to closing quickly while ensuring every detail was perfect was our goal from day one.
It's clients like you who remind us why we do this work. Your referrals mean everything to us, and we're grateful to be part of your real estate journey. We'd love to help you and your network with any future property needs here in the Chicago area.
Thank you again for choosing us!
Best regards,
Roberto Delgado
This would be the third time my partner and I are working with Roberto. He takes the time to explain and break down the process, which can be overwhelming. Roberto and his team, Victor and Nancy frequently provided updates and answered any questions I had. 10/10 would recommend to friends and family!
Response from Owner
Ashley, thank you so much for this incredible review! It's truly an honor to have earned your trust not once, not twice, but three times now.
Your continued partnership means everything to us and our entire team.
The fact that you and your partner have chosen to work with us multiple times speaks volumes about what we're committed to delivering clear, straightforward communication and a process that doesn't feel overwhelming. Real estate transactions can be complex, and breaking down each step so you fully understand what's happening is non-negotiable for us.
I want to give special recognition to Victor and Nancy for their dedication to keeping you informed and addressing every question you had.
Our team approach ensures that whether you're reaching out to me directly or connecting with Victor and Nancy, you're getting the same level of expertise, responsiveness, and care.
That consistency is what builds lasting relationships with clients like you.
Repeat clients like you and your partner are the foundation of our business here in the Chicago area.
Your willingness to recommend us to friends and family is the highest compliment we can receive, and we never take that trust for granted.
We look forward to helping you both with any future real estate needs. Thank you for allowing us to be part of your journey!
Best regards,
Roberto Delgado
Roberto Delgado was a great help throughout my condominium purchase process. He was professional, responsive, and took the time to explain each step clearly. His guidance made everything smooth and stress-free. I really appreciate his dedication and would highly recommend him to anyone looking for a reliable mortgage lender.
Response from Owner
We are overjoyed to hear about your smooth condominium purchase experience! Roberto's professional guidance and clear explanations truly made all the difference throughout your journey. It is wonderful to know that his responsiveness and dedication to walking you through each step of the process helped make everything stress-free for you. Roberto takes great pride in ensuring that his clients feel supported and well-informed at every stage, and your kind words are a true reflection of the effort he puts into his work. We will be sure to pass along your appreciation to him, as feedback like this means a great deal. Thank you so much for taking the time to share your experience and for your recommendation. We wish you all the best in your new condominium!
Love the attention to numbers calls and emails Robert has giving through the entire closing process and house hunting process ! Thank you, happy camper
Response from Owner
We are absolutely thrilled to hear about your positive experience with us! Thank you so much for taking the time to share your kind words. It is wonderful to know that Roberto's dedicated communication and attention to detail made such a meaningful difference throughout your house hunting and closing process. Keeping our clients informed and supported through every step, from the numbers to the calls and emails, is something we truly value, and we are so glad that Roberto was able to deliver that experience for you. We will be sure to pass along your heartfelt appreciation to him. Congratulations on your new home, and we are so happy to know you are a happy camper! Wishing you all the best in this exciting new chapter!
Roberto and Victor were very knowledgeable and respond quickly. I am grateful to have such a good team help me with getting financed.
Response from Owner
Thank you immensely for recognizing Roberto and Victor's knowledge and quick responses. We're truly grateful that you trusted our team to help you through the financing process. It's wonderful to hear that Roberto and Victor were able to provide you with the knowledgeable guidance and timely communication you needed. We will be sure to pass along your kind words to them, as they will be thrilled to know that their efforts made such a positive impact on your experience. We are so glad to have had the opportunity to work with you and wish you all the best!
I had the pleasure of working with Robert as my lender for the purchase of my building, and I couldn’t be happier with the experience. He was professional, knowledgeable, and patient every step of the way. Robert made the process smooth, always taking the time to explain details clearly and keeping me informed throughout. Thanks to his guidance and expertise, we were able to close successfully and on time. I truly appreciate all of his support and highly recommend him to anyone looking for a reliable and dedicated lender!
Response from Owner
Thank you so much for your trust in Roberto's expertise and for taking the time to share such a wonderful review! We're absolutely thrilled to hear that the building purchase process was smooth and successful for you. It's great to know that Roberto's professionalism, knowledge, and patience made such a positive impact throughout the entire journey. Ensuring that every detail was clearly explained and that you were kept informed every step of the way is something we truly value, and we're so glad that reflected in your experience. Congratulations on successfully closing on time — that's a fantastic milestone! We truly appreciate your kind words and your high recommendation of Roberto. It means a great deal to us. We wish you all the best with your new building!
Roberto Delgado and his team were absolutely amazing! They were so helpful with answering questions and communicating with us throughout the whole process of purchasing our new home. The selling and buying of our home took longer than we expected but Roberto was patient and there through it all to run the numbers again. We are so happy with our experience with Guaranteed Rate. Once again, thank you, thank you, thank you!!
Response from Owner
Thank you so much for your wonderful feedback! We are absolutely thrilled to hear that Roberto and his team made your home buying and selling experience such a positive one, even despite the extended timeline. It's great to know that Roberto's patience and dedication to running the numbers again whenever needed made such a meaningful difference throughout the entire process. Keeping clients informed and communicating clearly every step of the way is something we truly value, and we are so glad that came through in your experience. We will be sure to pass along your heartfelt "thank you, thank you, thank you" to Roberto and the rest of the team they will be so happy to hear how pleased you are with your new home journey. Congratulations on your new home, and thank you for choosing Guaranteed Rate! We truly appreciate you taking the time to share your experience with us.
Mr Delgado and his team made the entire process very clear and easy. They were always available to assist with any questions we had I would definitely recommend them.
Response from Owner
We are utterly delighted to hear that the process was clear and easy for you! Mr. Delgado and the entire team work very hard to ensure that every step is straightforward and well-communicated, so it is truly wonderful to know that their efforts made a positive difference in your experience. We are also so glad to hear that the team was always available to assist with any questions you had along the way, as being accessible and responsive is something we take great pride in. Thank you so much for taking the time to share your kind words and for recommending our team — it truly means a great deal to us. We will be sure to pass along your wonderful feedback to Mr. Delgado and the rest of the team!
Roberto is very professional and help us a lot. we have used it for my whole family highly recommend
Response from Owner
We are so glad to hear that you found Roberto professional and helpful throughout the entire process for your whole family. It is truly wonderful to know that Roberto was able to assist not just you, but your entire family, and that the experience was a positive one for everyone involved. Your kind words mean a great deal to us, and we will be sure to pass along your feedback to Roberto directly. We sincerely appreciate your recommendation and the trust your whole family has placed in us. Thank you so much for taking the time to share your experience!
As a first time home buyer I was worried and nervous was recommended Roberto called him spoke with him and honestly he made every step of the way simple answered all my questions picked up every phone call I called even sat down with me at his office to help me and explained every step of the way he honestly made my first time buying a pleasure got the closing tomorrow and couldn’t be happier with my decision thank you Roberto for your work
Response from Owner
We are overjoyed to hear about your positive first-time home buying experience! Congratulations on your closing tomorrow, Gustavo!
I had a hard time but my agent never gave up and that paid off in the end
CCharmion L.
Because it was a great working with them and getting me approved
RRashod B.
They were amazing. Went out of their way & worked hard to help us get approved. Very friendly & understanding.
RRicardo C.
(Translated by Google) I want to thank Robert Delgado for his efforts during our journey purchasing another house. Thank you so much for your work; it was a pleasure working with you and your team for the second time. I hope to continue fulfilling more dreams with your help. Thank you.
(Original)
I want to thank Robert Delgado for his effort during our journey purchasing another house....
Muchas gracias por su trabajo, fue un placer haber trabajado por segunda ocacion con usted y su equipo. Espero poder seguir cumpliendo mas sueños con su ayuda .... gracias
Response from Owner
We absolutely love working with our previous clients to help them build their real estate portfolio! It truly means so much to us that you chose to work with us for the second time, and we are so glad we were able to help you on your second purchase! Robert Delgado and the entire team truly enjoyed being a part of your journey once again, and it was a pleasure to assist you every step of the way. The fact that you trusted us again with such an important milestone means the world to us. We look forward to continuing to be a part of your journey and helping you achieve even more of your dreams in the future. Aquí estamos para servirle y ayudar para crear su legacía! ¡Fue un placer trabajar con usted por segunda ocasión y esperamos poder seguir ayudándole a cumplir muchos más sueños! Thank you so much for your kind words and for being such a wonderful client!
I can’t say enough good things about my experience refinancing my home with Roberto Delgado. I originally connected with them through the industry, but they’ve truly become more like friends over time
I can’t say enough good things about my experience refinancing my home with Roberto Delgado. I originally connected with them through the industry, but they’ve truly become more like friends over time. Their depth of knowledge, patience, and professionalism made the entire process smooth and stress-free. They took the time to explain every detail, answered all my questions (even the ones I didn’t know I had), and made sure I felt confident in every decision. If you’re looking for someone who knows their stuff and genuinely cares, I can’t recommend them enough. This wasn’t just a transaction—it was a partnership I trust completely.