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Based on 41 star reviews
Based on 45 reviews
Ratings include all 45 reviews. Reviews collected directly from clients are shown only with their permission.
If you are looking for someone to provide support and clear information throughout the entire process, help finding the best financing options, making sure you are getting the best offer possible and being 100% sure that you understand every single step, you will want to have LIsa Giacomini and her team in your corner. Thank you Lisa!
Great customer service; clear communication; knew the status of our loan throughout the process
Lisa made the process as painless as possible.
No written review
Response from Owner
We are overjoyed to receive your 5-star rating! Thank you for trusting us with your mortgage needs. thank you Sincerely. Lisa
It appears that AR has a lot of programs or partnership and competitive rates that suit different types of loans.
They were great! They did everything…I felt like I just had to sit back and let them do all the work!
Great Experience
Lisa was an enormous help and extremely present throughout this whole process. I’m a first time home buyer and didn’t know much before working with Lisa but she guided me with grace and patience. Very great attitude and always willing to succeed and work with what I wanted. It took a lot of effort and was a long time coming for me but she made it happen, thank you so much!!
excellent very happy with Lisa Giacomini she was fast and deliver what she promise !!!
Lisa took great care of us with our recently completed HELOC. I have worked with her on new loans for three separate homes over the years and two refinancings. She is trustworthy and reliable and provides excellent advice and service for all of our home lending needs. Thank you Lisa for taking great care of us!
Lisa was fantastic to work with on my buyer’s loan. This transaction took place during the holidays and came with plenty of challenges, but the loan was never one of my concerns. Lisa handled every obstacle that came her way with professionalism and care. We successfully closed, and now we have a very happy first-time homebuyer. I truly appreciate her dedication and would gladly work with her again.
A refinance is an arduous task in itself.This is the 2nd time I have worked with Lisa & it was really nice and easy the same as before. She was in constant contact and guided me when it was needed.If rates go down in the future I will be back to do this again.She is the consummate professional even when I lost my marbles occasionally.I really appreciate the great service.Best Regards, Tony-Fallbrook
Response from Owner
We deeply cherish your trust in choosing Lisa again for your refinance. Thank you for recognizing her professional guidance and constant communication, Tony. Thank you Tony for your kind words. I am so thrilled I could make this happen for you.. Thank you for your business. PS (I always love referrals :) Lisa G
We worked with Lisa for both our initial home purchase in 2023 and our refinance in 2025, and she has been nothing short of outstanding every step of the way. From the very beginning, Lisa made an otherwise overwhelming process feel smooth, transparent, and manageable. Her expertise is evident and she explains complex details in a way that’s easy to understand, ensures you always know what to expect next, and consistently provides thoughtful recommendations tailored to your financial goals. During our refinance, Lisa once again went above and beyond, identifying opportunities we wouldn’t have known existed and helped us secure a fantastic rate. What truly sets Lisa apart is her responsiveness and genuine care. She always took the time to answer our (many) questions quickly and clearly and treated our situation with the kind of attention you’d expect from a trusted advisor, not just a lender. If you want someone who is knowledgeable, proactive, and genuinely invested in your success, Lisa is the person you want by your side. We couldn’t imagine going through our mortgage or refinance process with anyone else. Highly recommended!
Response from Owner
We're ecstatic to hear about your positive experience working with Lisa for your home purchase and refinance. Thank you for sharing your feedback!
Lisa is wonderful! It’s been a real pleasure working with her, she went above and beyond to secure us a great rate and she ensured that everything was processed properly and efficiently. She’s always available and personable, we Highly recommend Lisa!
Response from Owner
Thank you for taking the time to share your experience . We greatly appreciate your positive feedback and recommendation. I really appreciate your business and I am so thrilled I could help you and Abby get into your new home.
Lisa was fantastic to work with. She paid attention to detail, and was able to get us to close on our home with an FHA loan in 15 days. You can tell that she cares for her clients and we couldn't thank her enough. I would recommend her to anyone.
Response from Owner
Your positive experience with Lisa is greatly appreciated. Thank you for sharing your feedback. I loved help you and your wonderful family!
Lisa Giacomini was incredible to work with. She paid a lot of attention to detail and helped us close in 15 days for an FHA. Would recommend her to anybody
I recently bought my new home here in San Diego! Lisa Giacomini was my mortgage loan officer and I feel that Lisa is the best in the business!!! She is very experienced, knowledgeable, personable and she is excellent with her communications. I am grateful to Lisa, she advised and kept me motivated throughout the process. She makes the process easy and it was a smooth, efficient transaction that closed right on time.
LIsa Giacomini got the buyer's qualified quickly and was able to get the FHA loan done in 15 days. At every step in this transaction she followed up and keep us updated on the progress. The sale was complete on time and without any complications. I would recommend Lisa and Guaranteed Rate Affinity for any of your transactions.
Response from Owner
Thank you Cheree for the nice testimonial. Your trust in our service means everything. I truly appreciate the opportunity to work together and I look forward to closing another loan with you soon. Thanks again for your business and teamwork.
Lisa Giacomini is an excellent loan officer! I have been working with her for many years. I used her for my home loan and she’s helped many of my clients who have been thrilled with her lower mortgage rates compared to others. Her communication is amazing throughout the week and her loan approval are speedy. When the time comes to submit an offer Lisa calls the listing agent to support you with your offer. I cannot say enough good things about working with Lisa. She is wonderful to work with!
Response from Owner
Thank you for taking the time to share your experience with Lisa's mortgage services and client referrals. Thanks you so much for the nice testimonial so others can know how I operate my loan business. You are such true professional and I love working with you and truly value our friendship. :). Lisa
No written review
We've worked with Lisa at twice now, once for a new mortgage and once for a refinance. Both times the process went smooth, rates/pricing was competitive, and time to close was fast.
Response from Owner
Thank you so much for the 5 star review! I truly appreciate your kind words and support. It was a pleasure helping you and your family again. If you every need anything in the future or ready for another refi I will always be right here to help you.
I was amazed at the speed at which Lisa and her team accomplished my loan processing! 15 days from purchase contract to closing and funding. Lisa was on top of things each step of the way, and the Buyer portal was easy to use to upload documents. Definitely five stars!
Response from Owner
We are delighted to hear about your exceptional experience! Your praise for Lisa's efficiency, the 15-day closing timeline, and user-friendly buyer portal is deeply appreciated. I am so thrilled I could help you with your purchase transaction . You were amazing to work with too in getting us all the items very quickly. Congrats on your new home:)
Lisa was able to get my client approved and closed the loan in 10 days. One of the smoothest and quickest loans I’ve had! Lisa pays attention to the details and is great to work with. Thanks again, Lisa!
I had a fantastic experience working with Lisa on securing an investment loan for my property. From the beginning, she was knowledgeable and supportive throughout the entire process. She was always quick to respond when I had any questions or concerns. She even showed up to my signing! Thanks Lisa!!!!
Response from Owner
Thank you for your wonderful feedback, Sasha! We appreciate your kind words and are thrilled to have helped you secure your investment loan. Congrats on your new investment property purchase. You were amazing to work with. So happy for you!
Lisa is very friendly and knowledgeable. She has been extremely helpful over the years.
Response from Owner
Thank you for the positive feedback, Marten. We are delighted to hear that Lisa has been helpful to you over the years. Thank you very much for your review. Your were amazing to work with.
How easy everything was
Lisa's thorough knowledge of the mortgage business along with the wide range of options and products that are available with GRA gave me confidence referring my client to Lisa for a home mortgage. Lisa was always available to take calls and answer any questions throughout the entire underwriting process which led to a smooth and on-time closing for my client.
Response from Owner
We are overjoyed to have provided you with a smooth and timely mortgage process. Thank you for choosing Lisa Giacomini at Guaranteed Rate Affinity. Thank you Tracy for your kind review. I really appreciate your business and I am so thrilled to be working with work. Let make 2025 a great year :) Lisa
Lisa made everything so easy and was able to help us close on our house in a very short period of time. Her professionalism and enthusiasm was greatly appreciated and made it fun for all parties involved. Would for sure recommend again!
Response from Owner
Your positive feedback is greatly appreciated! We are thrilled to hear that Lisa made the process easy and enjoyable for you. Thanks for your reply. Working with you two was great and you got me all the necessary docs very quickly making my job EZ. So glad you found the home of your dreams for you and your family. If I can help you or any friends, family or co worker with any lending needs please reach out. I will take great care of them.:) Referrals are the lifeline of my business and are so appreciated.
Lisa’s team did a Great job!
Response from Owner
We're thrilled to hear about your positive experience with Lisa Giacomini at Guaranteed Rate Affinity. Thank you for sharing your feedback!
I worked with Lisa recently to buy my first house. She is very knowledgeable and helpful, especially in addressing all the questions I had as a first time buyer. Highly recommend!
Response from Owner
Your feedback is incredibly valuable. We are thrilled to hear about your positive experience working with Lisa. Thank you for recommending her services! Thanks so much for your business.
Lisa was fantastic. She was consistently available to us and was so helpful walking us through this crazy process with a two week escrow.
Lisa was a total rockstar for us. She was always available for our questions and concerns and was essential to helping us navigate the oft bumpy road of home financing. Highly recommend!
Response from Owner
We're thrilled to hear about your positive experience with Lisa at Guaranteed Rate Affinity. Thank you for sharing your feedback! thanks you Tammy . I am so thrilled you and your family that I could help you get into a home. Please keep me mind if you know any friends, family or co worker who are in need of a mortgage loan in the future.
I am a real estate agent and Lisa Giacomini has always done a great job getting the loans closed with good rates and great service. If she says it will close, it does!
Response from Owner
We're pleased to hear about your positive experience working with Lisa Giacomini. Thank you for sharing your feedback! I really love and value doing business with you. Lisa
She was professional, responsive, knowledgeable and did what she promised!!
Response from Owner
We greatly appreciate your positive feedback, Tiffany! Thank you for sharing your experience with Lisa Giacomini at Guaranteed Rate Affinity. Thanks you so much. I was a pleasure doing business with you and I look forward to closing many more real estate transactions together in 2025 and years to come! Lisa
Lisa is an incredible lender to work with, whether you're buying your first home or your 10th. She has patient answers to incessant questions, she is willing to chat any time of the day, and she strives to get you the best deal possible. Our closing costs came in a few thousand dollars under expectations, no doubt because of her efforts. You can't go wrong with Lisa!
Response from Owner
Thanks for sharing your experience with Lisa at Guaranteed Rate Affinity. We're pleased to hear about your positive interactions and the great deal you received on your closing costs. I really appreciate your business and look forward to helping any friends, family or co workers. Congrats on your new home !
Responsiveness, excellent communication, very fast closing time for loan
The loan was approved quickly and was able to close quickly
Lisa G.
Lisa was a great help and asset to us during our first time home buying experience.
Response from Owner
We are ecstatic to hear that Lisa was a great help to you during your first home buying experience. Thank you for sharing your positive feedback. I am so glad I could help you. Wishing you a Very Merry Christmas and best 2025 in your new Home.