No written review
Fahd C.
Location & hours
Open in Google Maps175 Town Park DriveSuite 170Kennesaw, GA 30144
JT Trial at Certainty Home Lending (NMLS #1676478)
Today · Open 24 hours
Office hours
- Monday
- Open 24 hours
- Tuesday
- Open 24 hours
- Wednesday
- Open 24 hours
- Thursday
- Open 24 hours
- Friday
- Open 24 hours
- Saturday
- Open 24 hours
- Sunday
- Open 24 hours
Reviews
Write a reviewRating5.060 reviews
Satisfied98%62 reviews
Average rating
5.0/5
Exceptional rating
Based on 60 star reviews
Satisfaction
98%
Loved by clients
Based on 62 reviews
Ratings include all 62 reviews. Reviews collected directly from clients are shown only with their permission.
No written review
Denise B.View on Google
JT and his company has been able to do some amazing loans that banks would NEVER complete. JT and his team are a one stop shop for any home purchase. Thinking of buying an investment property, ask them how!
Dale H.View on Google
JT and his team are great. Very professional and A+ communication. 10/10 would recommend to anyone looking for great service and low rates
brandon C.View on Google
Great and easy to work with and always available Made my first time home buying very easy
Response from Owner
Thank you for the kind review, Stacey. I'm so glad I could make your first time home buying experience smooth and straightforward from start to finish. Being available whenever you needed guidance was my absolute pleasure. It was wonderful working with you, and I hope you're settling into your new place wonderfully.
Stacey M.View on Google
JT Trial and his staff went the extra mile to find us the best financing plan for the transition from our home of 29 years to a condo in a 55+ retirement community. They were patient in working with senior citizens not used to all the necessary paperwork and logistics for purchasing a house today. The loan process was personal but rapidly completed. We deeply appreciate their service for us and hardily recommend them.
Response from Owner
Don, it was truly a pleasure helping you and your family transition into this new chapter after nearly three decades in your previous home. We know modern paperwork can feel a bit overwhelming, so our team was glad to guide you through every step with patience and care. Thank you for trusting us with your financing plan, and we hope you enjoy your wonderful new condo in the community!
Don E.View on Google
They did a fantastic job for me. JT Trial & his team are great.
Michelle S.
Top-tier service from start to finish! I truly couldn’t have asked for a better experience. JT went above and beyond to make what can be a stressful process feel smooth and manageable. He was incredibly responsive, patient, and always willing to answer my questions—no matter how many times I asked. Every step was explained clearly, communication was excellent, and I always felt supported and informed. His dedication, attention to detail, and genuine care made all the difference. I would highly recommend Certainty Home Lending to anyone looking for a lender who truly puts their clients first. Thank you for making this such a positive experience!
Heather M.
No written review
Danielle H.
Quick, efficient, responsive, easy to clarify
Bradley S.
Efficiency
Kay J.
The team was great and worked cohesively together. JT was both personable and professional even when on vacation. Thank you JT!!
Tania D.
I am very pleased with the process of obtaining my loan with Certainty. JT and the staff were prompt, thorough and kind. The customer service is top-notch and I highly recommend this company. Thank you very much.
Tamie P.
Outstanding organization
Pamela M.
Because Certainty Hone is a Professional.
Tecko A.
The staff with certainty home lending was in constant contact with me and made me feel as if I could contact them whenever I had a question.
Paula B.
Great experience! JT and his team delivered professional services at a remarkable speed and care. Awesome!
Response from Owner
Thank you so much! It was such a pleasure to work with you. :)
V K.View on Google
JT is great! He cares deeply about his clients and is willing to put in the extra effort to ensure they are taken care of and that he hits all the marks needed for a smooth home buying or refinancing process. Highly recommend!
Response from Owner
Thank you Alan. I appreciate you!
Alan T.View on Google
JT was incredibly helpful throughout my home-buying process. JT and his team were knowledgeable, efficient, and supportive every step of the way. They took the time to explain all my options clearly and helped tailor a plan that fit my budget and needs. Overall, it was a great experience, and I truly appreciate all of their guidance and support.
Response from Owner
Carmen, working with you through your home-buying journey was an absolute pleasure for our team. It's always our goal to make sure you feel supported and informed every step of the way, so I'm glad we could tailor a plan that fit your needs. Enjoy your new home!
Carmen G.View on Google
Had a very good experience with your agent JT Trial. Courteous and professional.
Thomas B.
JT Trial & Sally Cash were amazing to work with. They were actively engaged throughout the entire process, able to explain every detail of the process, and provided us with products that were in our best interest to successfully own our home.
Dana M.
JT is great! He is very knowledgeable and helpful and makes time for all my questions. He also keeps me in the loop with current rates and updates. Would recommend!
West H.View on Google
JT and his team were extremely helpful. Applying for a home loan and going through the approval process were painless.
Response from Owner
Thank you so much Gene. It was a pleasure to work with you.
Thomas B.View on Google
We switched from our first lender due to unprofessional service and an unreasonable process, and were very impressed by JT Trial on how efficiently our home loan application was handled here. The team was professional and responsive, with clear communication and supportive staff throughout.
Bruce N.
“JT Trial at Certainty Home Lending is absolutely stellar. He’s the best of the best—especially in a crunch—and always delivers smooth, on-time closings. JT goes above and beyond for his clients, communicates clearly and proactively, and is incredibly reliable. He’s detail-oriented, knowledgeable, and catches issues before they ever become problems. JT keeps the entire process moving effortlessly, even under tight deadlines, and is quick to respond to any call, text, or email. He provides solutions, not obstacles, and makes every step easy to understand. Professional, personable, and deeply experienced—JT turns what could be a stressful process into a seamless, stress-free experience. Truly top-tier.”
Response from Owner
Thank you so much Laura. It was a pleasure working with you!
LauraView on Google
JT does great explaining things in detail to people who need some help understanding.
Response from Owner
Thanks Bella! You are awesome!
Bella B.View on Google
JT, is very knowledgeable and patient! A pleasure to work with!
Response from Owner
Thank you so much Ashley! It was such a joy to work with you!
Ashley G.View on Google
Great class-always informative!
Response from Owner
Thanks so much Gary!
Gary P.View on Google
Had an amazing team to count on in a time crunch. They made the process seamless and easy to understand. I have a busy schedule and they accommodated their services with my schedule. JT , in specific, gave me the understanding to really understand the mortage process and be comfortable getting my house !
Response from Owner
Luis, It was such a pleasure to work with you. I am so grateful to be a part of your home buying journey!
Luis D.View on Google
Absolutely professional and helpful with such a stressful time! Totally recommend.
Matt R.View on Google
I can’t say enough good things/ they were helpful, prompt, professional Al and thorough.
Dawn H.
JT Trial is the best of the best! As a realtor, he has helped several of my clients achieve their home ownership dreams. He is super approachable, always eager to help & will work hard for your clients in any way he can! He’s one of my favorite lender partners & he’s become a good friend, too!!
Response from Owner
Thank you so much Susan. You are the best of the best agents!
Susan R.View on Google
JT is incredibly knowledgeable and ALWAYS available to help with any questions. Great customer service!!
Response from Owner
Thank you Stephanie :)
Stephanie S.View on Google
JT is a wealth of information and knowledge in the lending industry! He was very informative and helpful
Response from Owner
Thank you Bradley :)
Bradley L.View on Google
Very knowledgeable, thank you!
Response from Owner
Thank you Ben!
Benjamin G.View on Google
It was a wonderful opportunity working with Jason Trial and his team. My situation was kind of an impossible journey, but JT and his team work tirelessly to make the process as easy as possible. I can not forget to mention Tammie, Sally , Jenn and countless others behind the scene. I truly and honestly appreciate your professionalism and kindness. certainty Home Lending team is the finest in the home loan industry. I called them the miracle workers. I would recommend anyone who need help to contact the JT Trial team. Thank you again for all you do to help people like me.
Loveday M.
They were thorough and friendly to work with.
Tricia C.
Lender credit and rates are reduced based on market rate after rate lock.
Anees N.
I asked JT for help after facing a road block with another lender. JT took his time to understand my story and where I wanted to go. He introduced a creative solution that made it possible and made my goals feasible. He was patient in walking us through our process and I was able to close. JT is the best there is, a blessing. He’s my lender of choice professionally and personally for years to come. Thanks again, JT.
Response from Owner
Thank you Destiny. It was a pleasure to help you and your family :)
Destiny B.View on Google
JT helped me learn more about reverse mortgages. I’m grateful to know who to send my clients to!
Response from Owner
Thank you for sharing your experience with reverse mortgages. I appreciate you :)
Shirley W.View on Google
JT hosted an informative class on reverse mortgages. He presented with knowledge and confidence- definitely a professional I will trust in future business!
Response from Owner
Thank you so much Zach :)
Zachary F.View on Google
Good Info. Great tool to have for our Senior Clients.
Response from Owner
Thanks Jeff. Let's go golf soon :)
Jeff B.View on Google
Amazing loan options available! Informative, knowledgeable and a pleasure to work with!
Response from Owner
Thank you so much for your feedback!
Misty R.View on Google
Huge thanks to JT the lender for being such a rockstar on this one. Smooth process, great communication every step of the way, and now our buyer is happily settled into their new Park City condo. Appreciate the teamwork as always! Let’s do it again soon.
Jenna G.
Highly recommend this company when you’re house hunting . JT Trial is the best . Very nice and humble guy .
Response from Owner
Thank you so much Tiffany. It was a joy to work with you.
Tiffany M.View on Google
JT Trial is amazing! My husband and I are pleased with his services. Highly recommend!!
Response from Owner
Thank you Angelique. That was a fun closing at your house with the dogs.
Angelique O.View on Google
I’ve worked with JT on multiple transactions, and he is consistently professional, responsive, and reliable. He communicates clearly, handles every detail with care, and makes the financing process smooth for both clients and myself. I always feel confident referring my buyers to him!
Response from Owner
I am so happy to hear about your positive experience.
Julien M.View on Google
JT is great and very high on education and options. Critically important for clients
Response from Owner
Thank you so much Monica!
Monica W.View on Google
Absolutely one of the best lenders around. He cares for his clients and it shows in every aspect of the transaction.
Response from Owner
Thank you :)
Shantia C.View on Google
Great service!
Response from Owner
Thank you Annika!
Annika H.View on Google