Ratings include all 324 reviews. Reviews collected directly from clients are shown only with their permission.
Five stars hardly feel like enough for Jim and Angel Parker! They were absolutely amazing on every level, and we are incredibly grateful to have had them by our side throughout our homeownership journey.
Their professionalism, communication, attention to detail, and genuine care made such a difference. Buying a home and coordinating a move can be overwhelming, but Jim and Angel consistently helped us feel informed, supported, and confident. They took the time to answer our questions, explain the details, and help us navigate each step with patience and kindness.
What stood out most was how personally invested they were in helping us. We felt valued as people, and their dedication showed through their actions from beginning to end. They followed through, stayed engaged, and went above and beyond when it mattered.
Jim and Angel, thank you for the tremendous effort and heart you put into your work. You made a lasting impression on us, and we would enthusiastically recommend you to anyone looking for knowledgeable, dependable professionals who truly care. We could not have asked for a better team!
As a first time home buyer I've had lots of questions. Everyone on the team has been absolutely amazing with their patience, timeliness and explanations. You all have made the experience much less scary!!
RRobert J.
I had a wonderful experience working with Jim and his team throughout my homebuying journey. They were professional, knowledgeable, responsive, and always willing to answer my questions. They made the entire process much smoother and kept me informed every step of the way. I truly appreciate their patience, guidance, and dedication to making my homeownership dream a reality. I highly recommend Jim and his team to anyone looking to purchase a home!
Jim and your amazing team, thank you so much for all your hard work, guidance, and support throughout my home-buying journey. You made the process easier and helped make my dream of becoming a homeowner a reality. I truly appreciate everything you did and am grateful for each of you!
Angel and Jim Parker were absolutely incredible. Thank you to the whole Rate mortgage team that made our first home purchase possible. Such a first class experience and a great company that really goes above and beyond for it’s customers!
Jim Parker was Extremely helpful! Always answered all our questions and concerns and made our home buying experience flow with so much ease! I would 100% recommend him! He’s very knowledgeable and extraordinarily helpful throughout the entire process from start to finish! Excellent customer service from him and his team!
Working with our mortgage loan officer Jim and his team Angel, Cindy, Sherry, and Jason was an outstanding experience from start to finish. They were professional, knowledgeable, communicative, and always took the time to keep us informed throughout every step of the loan process. They answered all of our questions promptly, explained everything clearly, and made what could have been a stressful experience feel smooth and manageable.
Their dedication, responsiveness, and commitment to helping us secure our mortgage truly exceeded our expectations. We are incredibly grateful for all of their hard work and the support of their entire team. I highly recommend Jim and their team to anyone looking for a trustworthy, reliable, and experienced mortgage professionals. Thank you for helping make our dream of homeownership a reality!
Working with Jim and his team was an outstanding experience from start to finish.
Buying a home can be stressful, but Jim and his team made the financing process feel seamless. They delivered exactly what they promised—a smooth, efficient, and remarkably fast approval process. Their communication was exceptional, and every step was clearly explained, which gave us confidence throughout the entire journey.
A special thank you to Sherry, our loan processor, who was absolutely incredible. Whenever I had a question or concern, she responded almost immediately and was always available to help. Her responsiveness, patience, and attention to detail made a tremendous difference. She truly went above and beyond to ensure everything stayed on track and that we felt supported throughout the process.
What stood out most was the team's professionalism, transparency, and genuine commitment to their clients. They didn't just process our loan they made us feel like a priority. Thanks to their hard work and dedication, what could have been an overwhelming experience turned into an exciting and enjoyable one.
If you're looking for a mortgage team that is knowledgeable, responsive, efficient, and truly cares about its clients, I highly recommend Jim, Sherry, and the entire team. They exceeded our expectations, and we couldn't be more grateful for everything they did to help us become homeowners.
(Translated by Google) Jim did an excellent job, always attentive and willing to answer any questions we had. Highly recommended.
(Original)
Excelente trabajo de Jim, siempre atento y dispuesto a solucionar cualquier duda que tuvimos. Super recomendado
I recently worked with Rate Mortgage and had an outstanding experience—especially with Jim Parker and Sherry Wagner. They stood out for their complete transparency every step of the way, keeping me fully informed without any surprises. Their constant updates made the whole mortgage process feel seamless and easy, turning what’s usually a stressful experience into something completely stress-free.
Jim and Sherry were professional, responsive, and genuinely caring throughout. Thanks to them, everything closed smoothly and on time. I couldn’t recommend Rate Mortgage (and this fantastic team) more highly! If you’re looking for a mortgage partner you can actually trust, look no further.
I recently worked with Rate Mortgage and had an outstanding experience—especially with Jim Parker and Sherry Wagner. They stood out for their complete transparency every step of the way, keeping me fully informed without any surprises. Their constant updates made the whole mortgage process feel seamless and easy, turning what’s usually a stressful experience into something completely stress-free. Jim and Sherry were professional, responsive, and genuinely caring throughout. Thanks to them, everything closed smoothly and on time. I couldn’t recommend Rate Mortgage (and this fantastic team) more highly! If you’re looking for a mortgage partner you can actually trust, look no further.
The team at Rate was very easy to work with they made everything happen quickly and smoothly.
AAnne L.
No written review
HHung T.
Everything was smooth and my lender was always readily available to answer any of my questions or concerns
SShanice B.
Excelnte y rapido proceso
EEduin C.
Guaranteed Rate helped make our dream of homeownership a reality. The process was not easy, but their team stayed engaged, answered our questions, and worked hard to get us to closing. We appreciate the support, communication, and dedication shown throughout the journey. Thanks to their efforts, our family now has a home where we can create lasting memories and provide stability for our children.
CCorey W.
Nice
DDianel C.
Jim and his team were great to work with. Jim was available for all my questions and put my concerns to rest. Professional and personable. Highly recommend Jim.
LLuis C.
Trabajo profesional, excepcional muy comunicativo, de mucha ayuda
SSuniel R.
They were excellent
LLatrisha A.
Great communication, profesional and courteous. Amazing service!
SShadi B.
I had an amazing team helping me throughout this whole process and the always made sure that I was good.
RRaul J.
I gave Guaranteed Rate that rating because the process was smooth, communication was clear, and the team was responsive throughout my loan.
FFlavio S.
I had an excellent experience working with our mortgage lender Guaranteed Rate Specially with Jim parker & Sherry wagner throughout the home-buying process. They were professional, knowledgeable, and always available to answer our questions. They guided us through every step, explained everything clearly, and made what could have been a stressful process feel smooth and manageable. Their prompt communication and dedication helped us close on our home on time. We truly appreciate their support and highly recommend their services to anyone looking for a reliable mortgage professional."
JJacintha D.
I just closed on my home and Jim and his team are the best! From start to finish. Sherry was amazing! You guys rock and I will definitely recommend you! Thank you for making my dream come true!
Obtaining my mortgage has been a smooth process with Rate, everything was clear and the team has been very supportive. I would not doubt to recommend their services.
(Translated by Google) Five stars for Jim Parker! The advice I received was top-notch. Jim is incredibly attentive, always available to answer my questions, and ensured the entire process ran smoothly. If you're looking for someone experienced who truly cares about their clients, Jim is the person for you. Thank you so much for helping us take this big step!
(Original)
¡Cinco estrellas para Jim Parker! La asesoría que recibí fue de primer nivel. Jim es sumamente atento, siempre estuvo disponible para resolver mis dudas y se aseguró de que todo el proceso fluyera sin contratiempos. Si buscas a alguien con experiencia que realmente se preocupe por sus clientes, Jim es la persona indicada. ¡Muchas gracias por ayudarnos a dar este gran paso!
What a journey! I will say, on day 1, I met the core 3 (Zach, Jim & Angel) that carried me & my wife throughout the entire process. It wasn’t easy moving from PA to FL but I couldn’t think of a better team to help our dreams come true. There were moments I thought we wouldn’t get our dream home but I’d get calls from Zach reassuring us that it will be ours, provided hope because he has the upmost confidence in Jim & Angel. Also, Zach is that dude that motivates you to swing more reps at the gym so you’ll definitely appreciate his energy. The way the core 3 were synchronized was just flawless and it’s no exaggeration. Jim is such a laid back guy, he moves behind the scenes and ensures to put out the next best approach; cool dude! Angel! She’s a fighter, she’ll leave no stone unturned so whenever I had a hiccup, she’d fight tooth and nail for a solution (she had our back!) Last but not least! Drew, the construction manager was VERY detailed oriented in regard to the walkthroughs and very informative. This team… thank you all so much! My family and I will forever be grateful!
Shout out to Angel, Jim and Cindy you guys were amazing! This team made sure it was a smooth process, they were always available for any questions and concerns. I 100% recommend Rate.
I had a truly outstanding experience working with Jim and his team, especially given my unique circumstances. From the beginning, they took the time to understand my situation and approached everything with patience, and professionalism.
What could have been a complicated and stressful process was handled with confidence and expertise. They consistently found solutions, kept me informed every step of the way, and went above and beyond to make sure everything stayed on track. Their communication was clear and timely.
All the staff from Rate was amazing specially Jim Parker, so comprehensive, so patient he always gave us the best and direct answers, Cristal clear in every step of the loan and also very helpful, thanks Jim for helping us in this new trip, we are really excited for the purchase of our new home. 👏
