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Based on 112 star reviews
Based on 125 reviews
Ratings include all 125 reviews. Reviews collected directly from clients are shown only with their permission.
Keith and his team were absolute professionals throughout the entire process. As first time home buyers, they went to great lengths to ensure that we were informed of all options and took the time to walk us through any questions. Subject matter experts who are always available (we would often contact them on weekends or later in the day to work through any issues that would arise in process). Cannot recommend enough. You will not be disappointed.
Keith and his team made the process of buying my first home a breeze. At 22 buying my first property was very stressful and uneasy. As a team, they had my back the entire time. The reason I decided to go with Keith the fact that the first time we spoke and was ready to jump head first into a non traditional transaction and get right to work immediately. As many problems accrued Keith stayed clam and figure out a solution almost immediately. By the time we closed on the house my entire perspective of buying a house changed for the better.
Response from Owner
Thank you so much for taking the time to share your experience! It was truly a pleasure helping you purchase your first home. Buying your first home at 22 is a huge accomplishment, and I'm honored you trusted my team and me to be part of that journey. Every transaction has its challenges, but our goal is always the same—to stay calm, find solutions, keep our clients informed, and help them move forward with confidence. I'm especially glad to hear your perspective on the home buying process changed for the better. That's exactly what we strive for with every first-time homebuyer and every family we have the privilege of helping. Congratulations again on your new home, and thank you for putting your trust in Team Tatum. Wishing you many happy years and great memories there!
Keith came highly recommended by our realtor, and he absolutely lived up to that recommendation. From the very beginning, he made our home financing experience smooth and stress-free. He was incredibly knowledgeable, responsive, and always took the time to answer our questions and explain each step of the process. His communication was excellent, and we always felt informed and supported. Keith went above and beyond to ensure everything stayed on track, making what could have been a stressful experience feel easy. We are so grateful for his guidance and would highly recommend him to anyone looking for a trustworthy, professional, and dedicated mortgage lender.
Response from Owner
Thank you so much for your thoughtful review! It truly means a lot to me that your realtor trusted me to help with your home financing, and I'm grateful you and Spencer felt supported throughout the mortgage process. Buying a home is one of the biggest financial decisions most people make, so my goal is always to provide clear communication, honest guidance, and make every step as smooth and stress-free as possible. I'm glad we were able to do that for you. Congratulations again on your new home! Thank you for trusting me and my team with your mortgage financing. If you or anyone you know is buying a home or considering a refinance anywhere in the country, my team, my company and I would be honored to help.
I highly recommend Rate Mortgage, as I had an outstanding experience from start to finish! I personally worked with Rick, who was professional, knowledgeable, responsive, and genuinely committed to making my mortgage process as smooth and stress-free as possible. Every question was answered promptly on any day of the week! Thank you, Rate Mortgage, for making my home purchase an enjoyable experience! :)
Response from Owner
Thanks so much for such a warm review. I'm so happy that you shared this with us! Enjoy your new home! Please tell your friends and family about us when they want to buy a home too :-)
Because of Keith Tatum - He has been a vital part of our experience
Keith Tatum is one of the top mortgage professionals in New Jersey and has earned a reputation for delivering exceptional service, accuracy, and professionalism. One of Keith's greatest strengths is his ability to take complex financing scenarios and explain them in a way that is clear, straightforward, and easy to understand. His attention to detail and commitment to getting things right the first time give clients confidence throughout the mortgage process. Whether working with first-time homebuyers or experienced homeowners, Keith provides the guidance and expertise needed to make informed decisions. I would highly recommend Keith to anyone looking for a knowledgeable and trusted loan officer in New Jersey.
Response from Owner
Bob, Thanks so much for your support. You've gone above and beyond again to help another person. This is not lost on me. I look forward to continuing our relationship!
Great experience working with Keith Tatum and his team. Everything is done in a timely manner and we always closes on time. Always a pleasurable experience.
Response from Owner
Lisa, thanks so much for your support. As you know, we're always happy to be working with your firm as well! Until next time!
Keith and his team are stellar - helped us every step of the way when we had questions about a home equity loan and lowering our interest rate when the market shifted. Highly recommend his team to get you from start to finish!!!
Response from Owner
George, Thanks so much for taking time out of your day to leave this review. I'm glad you had another great experience. I do hope this helps the next family make a decision about who to choose when they need help financing their home or their "next" home. All the best!
Keith is an excellent communicator! Very intent on ensuring that he executes for his clients, performs smooth transactions and eases any concerns. He has a very clear process and solves problems before they come up. Reach out to him when you need to buy or refinance!
Response from Owner
Mike, Thank you! I really appreciate the kind words and your support. It's been great working with you. I have a lot of respect for the way you take care of your clients and your business. I'd be happy to work together whenever we can. Thanks again for taking the time to leave a review!
The staff were very attentive and knowledgable.
Reliable, dependable and Great customer service
Today we closed our third mortgage with Keith and his team of experts. I was a realtor for nearly 10 years and closed on 300 homes. The professionalism, accuracy and quick response made them a pleasure to deal with and I look forward to doing business with them again in the future. I would recommend them to anyone.
Response from Owner
Kelly, thanks so much for leaving this awesome review. I really appreciate it. I look forward to helping you again some day. 👍
Keith Tatum and his team really made this difficult time to buy easy. Allowed us to purchase and then sell.
Working with Rate has been seamless and all my questions get answered quickly.
The ease of the process
Very helpful, provided all the education and explanations needed when came to applying for the loan.
Helped me buy my new and sell my old home. Made complicated decisions easy with excellent clarity. Keith and his team were excellent and would suggest them to anyone ready to buy or sell in this market.
Response from Owner
Thanks so much for the kind words. I'm glad this all worked out as we planned. It was truly a pleasure working with you through both the purchase of your new home and the sale of your old one. I know these transactions can involve many complicated decisions, so I'm especially pleased that we were able to provide the clarity you needed throughout the process. The entire team really enjoyed helping you navigate this market, and we're thrilled that everything came together so well for you. Your recommendation means a lot to us! 👍
Keith has helped us more that once. He is always available to answer questions.
Response from Owner
Carmen, thanks so much for this review! Best wishes!
We were looking to obtain a loan for a condo purchase but not looking to sell our home immediately. Keith Tatum fit the bill perfectly guiding us through the process easily. He made himself available for all our questions at all times answering them all clearly. We couldn’t have asked for anyone better. We highly recommend him.
Response from Owner
Kathy, I'm glad we could help you bridge the gap for now! Best regards to you both!
Keith was awesome to work with and made the entire experience so easy! So grateful we could work with him
Response from Owner
Tori, sorry for the late reply. Thanks so much for this review. Pleae tell your friends and family about me when they need help with a mortgage 🙂
Great Experience! Keith and his team were very responsive and ensured we closed on time with no hiccups.
Response from Owner
🙂👍
The entire process couldn’t have been easier. Everyone was on top of every detail throughout the entire process - which was only about 2 weeks! Would use again and highly recommend.
Response from Owner
Kristen, Thanks for the recommendation to the Google Community here 🙂
Rick Swakopf and team were great every step of the way
I had a great time working with Keith and his team. All were very knowledgeable and helpful
they were always extremely helpful
ease of use
Smooth process with great people
What can I say - Keith and his team quite literally saved our real estate transaction on the sell side AND the buy side. If you want someone you can trust, who has your best interest in mind, cares deeply about the success of your home buying process and also just knows everything there is to know about how lending works, choose Keith. Buying a home is always stressful, and choosing the right team for the job can make or break you in the end. If you want a successful mortgage process and closing, look no further - choose Keith and his team. I can guarantee based on my most recent experience buying my new home that you won’t be disappointed.
Response from Owner
So glad it all worked out!
Keith was absolutely wonderful in helping us navigate the home buying process as first time buyers. He and his team made the process seamless and as stress free as possible, cannot recommend Keith enough!
Response from Owner
Kaitlin, Thanks for this awesome review! I hope all is going well this year! Best,
Keith and his team supported through out the loan process. Thanks a ton for having my back! Really appreciate your help—it came at just the right time. Means a lot!
Response from Owner
You're the best Rajesh. Thanks!
We met Keith at an open house and at first we thought he just wanted to pitch a line and swing our business, but this was further from the truth. Keith and his team are the real deal. They took care of everything and more. Had we not went with Keith, we would still likely be looking for a home. Ps- by far more knowledgeable about VA loans than other lenders who have Veterans in the name
Response from Owner
I hope all is well. Thanks for this note. Sorry I didn't reply sooner. Best wishes
The team I worked with was very helpful and efficient and they made the process very smooth
The people that I worked with were all very helpful, knowledgeable, and willing to provide both information and understanding.
Keith was a great help and resource in helping purchase my home! Every question I had and more were always answered in a clear way that made the process feel so smooth. Keith did go above and beyond what my expectations were. My wife and I couldn't be happier with our experience.
Response from Owner
Justin, I'm so glad we were able to help you two buy your first home. Please don't be shy about passing my name on to anyone else who may need a mortgage, especially a VA loan! Be well!
Amazing, very communicative and helpful all the way through the process.
Keith and his team are fantastic! I have used them to buy my home and then refinance! Keith is a wizard and knows it all and works his magic. He is worth giving a call to and exploring options to achieve and complete your goal of home ownership or refinancing! A+++++++++ Thank you Rate team!
Response from Owner
Mary Ann, Thanks for the kind words!
Keith was amazing to work with. I thought this would be a transactional experience and he exceeded my expectations. He genuinely cares about the individual he works with, he’s responsive, consultative, and goes above and beyond to ensure a comfortable experience.
Response from Owner
Thanks sooo much for this review Liz. I'm excited for you and your family to be able to move into this new home and property! Please stay in touch!
Keith and his team were excellent! They provided support and guidance throughout the entire process. Five stars!
Response from Owner
Zaheer, you're the best. Thanks for sharing this with the world... :-)
Keith Tatum at Rate is top-notch! I truly believe my clients wouldn’t be under contract right now if I hadn’t taken his advice and connected them with him. I look forward to working together in the future to help even more clients achieve their homeownership dreams.
Response from Owner
Thanks so much Mindy! I'm sure success will follow you!
Keith and his team were very knowledgeable from beginning to end on my mortgage approval/closing process. I am very happy to have work with them and I recommend them 100%.
Response from Owner
Roman, your post is greatly appreciated! I'm thrilled to hear about your smooth mortgage approval process with my team and I. Thanks again for choosing us!
⭐⭐⭐⭐⭐ My wife and I cannot say enough great things about Keith Tatum! In an EXTREMELY tough housing market, Keith was the difference-maker in getting our growing family across the finish line and into our dream home when it mattered the most. From the very beginning, he was professional, knowledgeable, and incredibly patient, walking us through every step of the mortgage process with clarity and confidence. Keith went above and beyond to ensure everything was handled efficiently and with the utmost care. He worked tirelessly behind the scenes, anticipating potential hurdles and solving them before they became roadblocks. His communication was top-notch—always responsive, always reassuring, and always fighting for our best interests. Without Keith’s dedication and expertise, we don’t think our dream home would have become a reality. If you’re looking for someone who truly cares and will go the extra mile, look no further. We are forever grateful for his hard work and highly recommend him to anyone in need of a mortgage professional!
Response from Owner
Wow, thanks so much for this review. Best wishes always! Talk soon ;-)
As a former realtor, when my daughter was buying her first home I knew right away to contact Keith to work with her in setting up the mortgage. He always goes above and beyond what is necessarily required to the benefit of his customers and the agents he works with. In my experience, he can be reached at any time of day or night and responds quickly and professionally to any communications. He and his staff are friendly and courteous and deliver first rate service. This was proven once again in his efforts in working successfully with my daughter. He made the experience for her a seamless process. Thank you Keith
Response from Owner
Nora, thanks so much for this review and entrusting me to help Alexa! It was my pleasure!
Keith and his team are prompt to respond. Understanding, work hard and get the job done. Karen C
Response from Owner
Thanks Karen! This is greatly appreciated!
As a real estate agent, I have had the pleasure of working with Keith Tatum and his team at Rate Mortgage Company, and I couldn't be more impressed with the level of professionalism and service they provide. From the very beginning, Keith reached out personally to introduce himself, which set the tone for what would be an excellent experience. The communication throughout the entire process was excellent. I never had to wonder where we stood because Keith's team provides streamlined, transparent service that keeps everyone informed. This made my job as an agent so much easier and allowed me to focus on my clients without worrying about the mortgage side of things. When it came time to make an offer, Keith was right on top of things. He was incredibly knowledgeable about how to make our offer stronger from a mortgage perspective, which gave us a competitive edge. His hands-on approach and attention to detail were evident from start to finish. Overall, I was very impressed with the smoothness of the transaction and the seamless collaboration between our teams. I highly recommend Rate Mortgage Company to anyone looking for a reliable, responsive, and expert mortgage partner. It’s been a pleasure working with them, and I look forward to doing so again in the future!
Response from Owner
WOW... Donna, what a lovely review. You made my day. Thanks so much for taking the time to share this! 😊
Clearly understood my needs. The process was simple. The team was wonderful. worked with me every step of the way. Friendly, knowledgeable and definitely an expert in the field. I recommend Keith and his team highly!
Response from Owner
Thanks so much for this review. It was great getting to know you. I'm glad we could help!
Response from Owner
Thanks Diana!!! I love working with your clients!
Response from Owner
Thanks Paige!!!
Response from Owner
Thanks Jim! I appreciate this!
Best in the business. I work with Keith and his team as a Realtor. When I recommend him I"m always confident they are in good hands. My buyers often thank me for the introduction and say he's Patient, explained everything, helped them understand the bottom line and also how to best position themselves to win the bid. These buyers are then able to feel good about thier purchase in a very competitive market. He is a wonderful advocate for them and always gets the job done without last minute stress which as an agent I truly appreciate.
Response from Owner
Thanks so much!!! Love working with you!
Keith is the best at what he does! Clients love how knowledgeable and helpful he is!
Response from Owner
Thanks so much Judy. I hope this comment helps the next person ;-)