I have always trusted and enjoyed working with Lisa her team; thorough, knowledgeable, interested in client goals

Reviews
Write a reviewExceptional rating
Based on 25 star reviews
Loved by clients
Based on 26 reviews
Ratings include all 26 reviews. Reviews collected directly from clients are shown only with their permission.
Great communication .. great service .. great results!!
The team at Rate worked super hard and super fast to help me meet a crazy quick turnaround time. They were helpful, Quick, responsive, and professional!
Fast and very easy
My wife and I truly appreciate and thank you and your staff for going above and beyond the call of duty in your profession to make sure we understood what was going on every step of the way. We couldn’t be more pleased with our new home. Don’t change the way you are or the way you do things. You are firm but fair and above all else you and your staff get the job done right. We are truly grateful to you.
Persoalize response to the process, especially the branch manager, Lisa Arlette.
Great customer service
Lisa is someone who immediately establishes herself as a professional and trustworthy guide for home mortgages. I highly recommend her for those who haven’t been through the mortgage process in a while. Mortgages are myriad and change frequently, with many players and Lisa stays abreast of all this so don’t have to.
The process was smooth and everyone provided me with thorough information.
Very friendly, great with communication. Anything that was needed from us was communicated clearly, every person who we spoke to was very detailed and we felt confident that we had a good team behind us.
Lisa Arlette and her amazing team!
Every thing was flawless
great service
The team is outstanding.
Lisa Arlett always makes the process very easy for me as her client and her working for my clints.
The process was stress-free and working with Ms. Arlette was a pleasure. Very professional organization and really cares for its customers.
Patient, persistent, cordial, professional, experienced
Lisa Arlette
They kept everything on track, gave me reminders, kept up with what was next, and closed the house in record time.
Because of the patients and how knowledgeable the staff is.
The team communicates and takes the time to call and have direct conversations, explain all actions and processes, and will listen to customer needs and concerns.
Lisa was great to work with, very communicative and kept us up-to-date on the loan process. As a listing agent, it is very important to keep clear lines of communication with the loan officer. Strongly recommend Lisa if you were looking for a mortgage, very impressed with her work ethic and customer service. Thank you Lisa. Cesar
