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Today · 9 AM – 5 PM
Office hours
Based on 534 star reviews
Based on 581 reviews
Ratings include all 581 reviews. Reviews collected directly from clients are shown only with their permission.

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Joel Shaub and the entire rate team made my home buying experience a breeze!!! They were all knowledgeable, helpful, and VERY communicative which made everything really easy!!!!

Joel and the whole team were great. The sellers wanted to close quickly and we had just started looking so I felt a little overwhelmed. The team got us ready to close with plenty of time to spare and the whole process was smooth.

Joel and his colleagues were a pleasure to work with and made the mortgage as smooth as it could possibly be. This our third time working with Joel and we highly recommend him.

Wish I could give Joel 1000 stars. He facilitated a loan for us that no one else could find. Amazing rate and terms. He is a miracle worker--and a great guy!

Joel and his team were top-notch to work with on setting up our loan for our new house. They were efficient, communicative and personable and did everything they could to make us feel comfortable every step of the way. They did a great job explaining things on a level that my husband and I could understand. I can’t recommend them enough.
Response from Owner
Jules, it was such a pleasure helping you and your husband secure the financing for your new home. I am glad our team made the process clear and comfortable for you both from start to finish. Enjoy settling into your gorgeous new property!
Great customer service, the team communicated via email at every moment.
Joel!
Great service team: The right people at the right time, communicating the right things clearly.
Aaron and Mindy were great people!
Joel Schaub and his team are fantastic at every stage of the refinancing process.
Professional team ease of process
They get the job done
So responsive at every step of the way!
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Because of our self-employment status, our loan approval was not easy and we had to overcome a number of hurdles. Joel Schaub and the Rate team hung in there and got us across the finish line. We really appreciate it!

There's a reason you see him on the billboards. Joel is simply the BEST there is. Fast. So friendly. His team works hard for you and gets the job done fairly and accurately. I will return to Joel and the Rate team again for sure.

Joel was able to secure us a favorable rate in a tough market and was incredibly helpful & responsive throughout the process. Highly recommend Joel & team!

Joel was absolutely fantastic to work with throughout the buying & selling process. He was incredibly responsive, patient and always willing to jump on the phone to walk us through scenarios, details and callouts. He feels more like a close friend looking out for you rather than just a mortgage lender. What really stood out to us was his positive attitude and making a stressful process straightforward. He consistently went above and beyond for us and we feel very lucky to have worked with him & his whole team. I would highly recommend Joel to anyone looking for a knowledgeable, dedicated broker who prioritizes his clients above everything.

Joel Schaub has been the absolute best lender I have ever worked with. This man will make your dreams a reality and I would recommend him to anyone looking to buy a home. 5 star service!

Joel was amazing!!!! Very attentive, was easy to get a hold of, and answered every question we had. He was great to work with and got us to the closing in record time!!!! I would highly recommend Joel!!!!!

Joel and his team are the best you can ask for. He and his team offered concierge service, worked around the clock, and made sure we got the deal done. Fast. In this market, he is the guy you need on your side. Even when our deal almost fell through because of some administrative delays, Joel managed to find a way through it without reworking the deal. Call Joel if you want that house!

Joel Schaub and his team at Guaranteed Rate were fantastic. As a first-time homebuyer, I was expecting the mortgage process to be stressful, but they made it incredibly easy. Everyone was responsive, knowledgeable, and genuinely helpful. Emails and calls were answered quickly, and I always felt like I knew exactly what was going on. The whole process was smooth and straightforward from start to finish. 10/10, would absolutely recommend Joel and his team.

Joel and his team could not have made the process easier for us - had an amazing experience from pre approval to closing!

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Responsiveness, personability of the team, efficiency and maturity of platform, and speed with which the team was able to close on our loan.
This is our 7th loan with Joel + team. Since our first loan in 2007, Joel has provided a streamlined process, great customer service and great rates.
Transaction was pretty smooth
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Very clear instructions and the team was very responsive during closing when it looked like there was a hiccup.
Joel Schaub and his team did a terrific job with both the original loan and the recent refinance
Great easy service
Great service and rate!
Very responsive and easy to work with.

There's a reason Joel is at the top of every list year after year - he is simply the best! If you're looking for top of the line market knowledge paired with around-the-clock work ethic and responsiveness, Joel is your mortgage match made in heaven!

No written review

I have worked with Joel & Rate for nearly 20 years and will not touch a mortgage or refi anywhere in the country without them involved. Having just completed my 6th or 7th over that timeframe; the clarity, transparency, communication & experience remains top notch. Of course, none of that would matter if they didn’t also find the most competitive rates.
Joel and his team were terrific, highly recommend!
The process was super easy and worked out very well
Guaranteed Rate people involved with our mortgage loan processing were very helpful

I can’t say enough good things about Joel Schaub and his team at Guaranteed Rate. From the beginning, they were highly organized, transparent, and extremely responsive. They communicated with clarity, anticipated issues before they became problems, and kept the process moving with real urgency and professionalism. Joel consistently went above and beyond — coordinating across stakeholders, providing clear guidance, and making sure I felt confident at every milestone. If you’re looking for a mortgage partner who is efficient, dependable, and genuinely invested in your success, I strongly recommend Joel.
Joel Schaub and the Guaranteed Rate team were outstanding. They were fast, highly organized, and communicated clearly at every step. Joel went above and beyond to keep everything moving and make sure I always knew exactly where things stood. Joe is efficient, responsive, and truly on your side, I highly recommend Joel.

We really appreciate everything Joel did to help us close on our home! We absolutely recommend working with him!

Joel and his team were absolutely fabulous to work with! As first time homebuyers, there was a lot of unfamiliar territory. But Joel was always communicating with me and answered questions in a way that made sense to us. We are so happy with our experience!

I had the initial phone call with Joel last week and our call lasted about 40 mins. He summarized everything very well regarding the process and answered all my questions.

The other reviewers have hit it on the head: I don’t think I had to wait more than three or four hours for a response to any of my questions or inquiries. Phone calls and text were answered correctly and Promptly. They know their stuff too!

Working with Joel was a great experience! We contacted with a mere 3 weeks ahead of our closing hoping to secure a lower rate than we had been given. He put us at ease and within a short 48 hours we were presented with a substantially better option that gave us confidence moving ahead with our purchase. Even with a last minute call from the closing table (he immediately called back) Joel saw to it that we had a positive outcome.

Joel Schaub and his team are the absolute best in the industry!! I wish google gave me the option for TEN STARS!!!! Team Schaub treats you like family and has your back at every step! Joel has made the home buying process and refinancing process so simple and easy I refuse to work with anyone that isn't Joel or his team! I can't thank them enough!!!

Joel and his team are second to none. Straightforward, and super easy to work with. It’s very evident that he takes a personal stake in each of his clients to ensure he figures out the best financing options. Further, if you work with Joel and his team and do your part, the efficiency is incredible! Joel and his team earned every bit of the 5 stars, and will certainly be working with him again in the future!