
Terrific experience end to end. Went above and beyond. Highly recommend.
Response from Owner
Very much appreciate that feedback Andy! Thanks for the opportunity to help with the new house!

SVP of Mortgage Lending/Branch Manager · NMLS# 573906
Today · 9 AM – 5 PM
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Based on 404 star reviews
Based on 428 reviews
Ratings include all 428 reviews. Reviews collected directly from clients are shown only with their permission.

Terrific experience end to end. Went above and beyond. Highly recommend.
Response from Owner
Very much appreciate that feedback Andy! Thanks for the opportunity to help with the new house!

Team has been so good so far. Very prompt. Moving everything a long and communication has been great

From me to you, and the whole team Shayne D"Home Boi" Boyd , Kortney Keith and Jason Harris are the best. Michael Jackson said so !
Response from Owner
We couldn't ask for a better review, Michael!! Thank you so much for the opportunity to work together :) Enjoy that new home!

No written review

I had the best time working with Jason and Kortney's team. They made everything went so smooth. I highly recommend this team and will be a returning customer. Thank you team!
Response from Owner
Stacy - thank you!! We appreciated the opportunity to help during such an exciting time!

Jason Harris and his entire team were excellent. They were very professional and worked very close with me throughout my experience of purchasing my new condo. They always eager to explain and walk me through it all.
Response from Owner
Debbie - thank you so much!! I hope you love the new home and thank you for the opportunity to help!

Brian was exceptional throughout the entire mortgage process. His communication was outstanding, he was always available to answer questions, and he consistently followed through in a timely manner. From start to finish, the process was clear, well-defined, and extremely organized. The online portal also made uploading and managing documents simple, convenient, and secure. Brian made what can often be a stressful process feel smooth and straightforward. I truly appreciated his professionalism, responsiveness, and attention to detail. I would highly recommend Brian to anyone looking for a knowledgeable and dependable mortgage lender. Thank you for a great experience!
Response from Owner
Jeff, thank you so much for the kind words and thoughtful review! We're so glad to hear our team could make the mortgage process smooth and stress-free :)

Jason was great! He made the process easy, was quick to respond to my message and always happy to answer any question I had
Response from Owner
It was great working with you! We're always here to answer any questions you might have, Kelli, even after your loan closes :) Congratulations on your new home!

We started working with Kortney Keith as soon as we started the home buying process. From day one he was easy to work with, understanding of our crazy questions, extremely informative of what information we needed to get to him and when. He was easy to get in touch with and returned calls very quickly. Very kind and understanding. I thoroughly enjoyed working with Kortney throughout this whole process From start to finish. I recommend Kortney Keith to anyone starting the process of purchasing a home. Angela
Response from Owner
Thank you so much for the wonderful review and for trusting Kortney throughout your home-buying journey! We know there can be a lot of questions (none of them crazy!) and moving pieces along the way, so we’re thrilled to hear that Kortney was able to provide the guidance, communication, and support you needed from start to finish. Congratulations on your new home, and we wish you many happy years ahead!

I had an outstanding experience with Jason Harris, Kortney, and their Rate team from start to finish! As a first-time homebuyer, the mortgage process seemed overwhelming at first, but they made everything so much easier to understand. They were incredibly knowledgeable, responsive, and patient, taking the time to answer every question I had and making sure I felt comfortable throughout the entire process. Their communication was excellent, and they kept everything moving smoothly while providing regular updates along the way. I always felt like they genuinely cared about helping me find the best financing option for my situation rather than just closing a loan. I truly appreciate all of their hard work, professionalism, and dedication. Thanks to them, buying my first home was a much less stressful experience than I expected. I would highly recommend them to anyone looking for a lender who is reliable, transparent, and committed to providing exceptional service!
Response from Owner
Thank you so much for taking the time to share such a thoughtful review! It was truly a pleasure working with you and being part of your first home purchase. We know how overwhelming the mortgage process can feel, especially as a first-time homebuyer, so we’re thrilled to hear that our team was able to make things easier, clearer, and less stressful along the way!

We’ve now worked with Jason Harris and his team at Rate three times, and he makes the mortgage process the easiest part of buying a home. Jason is calm, incredibly responsive, and deeply knowledgeable, with a can-do mindset that takes the stress out of financing. Whether it’s a first purchase or a repeat closing, he communicates clearly at every step and always has an answer ready. If you’re looking for a lender in Columbus who actually makes home financing simple, Jason and his team are the ones to call. Highly recommend.
Response from Owner
Holly, Thank you so much for trusting us with your home financing—not once, but three times! It’s always a pleasure working with you! We’re grateful to be part of such an important milestone and look forward to helping you again whenever the opportunity arises :)

We feel very fortunate that we came across Jason to help us with our mortgage needs. From start to finish he was very responsive and informative and worked with us despite our busy schedules! He has great follow through, answered all our questions, and he made it a seamless process! I would recommend anyone to get in touch with him!
Response from Owner
Our team understands busy schedules, and it was absolutely never a problem to work around, Janell! We loved helping with your home purchase :)
It was a very smooth and painless process!
They were very professional, prompt, and knowledgeable.
Fast, reliable, great communication
Jason Harris, Sue and his entire team are always so responsive, helpful and thorough. We have used them multiple times and are always very happy with the service.
They were perfect.
We worked with Jason Harris and he was very accommodating with our schedules and was extremely communicative on where we were at with our loan and what next steps to expect and prepare for. He was patient with us as first-time home buyers as well.
Jason Harris was wonderful! Always available to answer any questions I might have had! Also..using their portal was easy!
Jason was GREAT!
Was a seamless process with wonderful services provided, especially from Brian!
Was an awesome and straight forward experience to get mortgage over the line.
No written review
Very smooth, stress-free process. Jason and his team were very professional, always accessible, and friendly.
Great experience with Mortgage Loan Officer
They’ve made the process super easy
They are amazing people to work with. Fast and very communicative.
Brian Heinmiller... he's the personification of professional, responsive, and prompt.
Everyone we worked with was very knowledgeable, friendly, and easy to work with.
They were great-Jason Harris and Chris Clark were always available and on top of everything.
Very efficient and friendly throughout
From start to finish the attention and support from Chris, Brian, and Susan was amazing and friendly!

Had a fantastic experience using Rate for our first home mortgage! The team made it extremely easy to get pre approved and stay in the know by running real time numbers on properties as we were house hunting. Would definitely use them again in the future if needed :)
Response from Owner
Working with you through pre-approval, running numbers, and finally closing was all a pleasure, Jesscia! Hope you're loving the new place :)

I was extremely impressed with the Harris team from start to finish. They stood out with other lenders I was considering. From Chris being extremely detailed in the beginning providing estimates, and then the communication throughout the whole process was top notch. There were NO surprises when it came to closing day, and I was able to close 5 days early! I highly recommend the Harris team for your lending needs!!
Response from Owner
We love talking our clients through their loan, and you were no exception, Abbie! Keeping your experience surprise free was our pleasure :)

Very smooth, stress-free process. Jason and his team were very professional, always accessible, and friendly.
Response from Owner
It was a pleasure working with you on your home loan!!
We started working with Jason very early on to get ideas about what we could even afford prior to looking at purchasing a home and he was amazing once he passed us over to Chris. Chris was probably the best person we could’ve ever worked with. He made sure to be available for us all the time, would take extra time to explain things to help us understand financials, and also was very honest, transparent with things that could go wrong so we were able to make sure we avoided any hiccups during the process
Chris walked me through every piece of paper and answered all my questions and always responded extremely quickly to my messages.
No written review
Used twice now, and the team is great. Helpful along the way. Got everything done promptly so I could close on time.
Easy and great communication
Chris Clark was extremely helpful and informative during my loan process.
Very easy, friendly staff, and will help you out in anyway humanly possible. Awesome experience!
Helpful and prompt responses from Jason’s team. Explained the process in the beginning and no surprises
The service and knowledge was outstanding
The way they set up the timeline for the loan and various individuals doing their respective jobs is quite impressive kudos to the Rate team.
Rate worked with us very late in the day to submit an offer on a house, that was accepted. And they gave us a very good rate, and closed very quickly. It was like having your cake and eating it.
No written review
No written review
Professional, prompt, and closed on-time.
Jason, Erick, and the rest of the team involved with my purchase were just very informative, easy to work with, in contact with me I'm sure after their normal business hours, and treated me like a person other than a client. So, to me it was a very personal process, and I was told if I ever have questions to not hesitate to contact them anytime. That makes a person in my book to wanna so business with that team again, and or refer my friends and family to them.