Ratings include all 198 reviews. Reviews collected directly from clients are shown only with their permission.
Sanchez and the team at Guaranteed Rate!
We couldn't be happier with the support we received from Mike Sanchez and his whole team during our home purchase. From our initial pre-approval all the way to settlement, Mike and his team worked tirelessly to ensure our loan processing was flawless and stress-free. The entire team's attention to detail, clear communication, and quick turnaround times gave us complete peace of mind. A huge thank you to Mike and everyone on the team for helping us close on our new home! Highly recommend them and I’ll be using them again.
Response from Owner
Jaime, it was an absolute pleasure guiding you from your first pre-approval to the closing table. Our Team worked hard behind the scenes to keep everything completely smooth for you. Thank you for the wonderful recommendation, and please always keep us in mind if friends or family ever need mortgage guidance.
Wow, Mike Sanchez and his amazing team at Guaranteed Rate is a step above the rest! We had a deal fall through, then luckily comeback together many weeks later he got the CTC within 7 days! Helping families one day at a time!
Response from Owner
Chanie, navigating those unexpected twists and turns to reach the finish line so quickly was quite a journey, and our local team and office support were glad to be right by your side. We truly appreciate your trust in us. If you ever have friends or family looking for guidance with their home loans, please don't hesitate to send them our way!
I had the pleasure of working with Mike on a recent transaction, and I couldn’t have been more impressed. They referred me an out-of-state client, and from start to finish, they were absolutely amazing to work with. Communication was great, they were responsive, knowledgeable, and truly cared about making sure everything went smoothly for their client. I’m so thankful for the referral and the opportunity to work together. I would highly recommend Mike to anyone looking for a lender who genuinely goes above and beyond!
Response from Owner
Carrie, it's been an absolute pleasure collaborating with you on this transaction. Our entire Team truly appreciates your kind words and the fantastic partnership we shared from start to finish. Keeping communication clear and ensuring a seamless experience for your client is always our top priority, and we couldn't have done it without great partners like you. We look forward to working together again soon!
Mike Sanchez leads the consummate team estate loan team. I met Mike last year at a Navy sponsored executive transition assistance program (E-TAP) class. At that time I had been thinking about buying a house upon my retirement but wasn’t sure where to go and goes to start the process. Mike and his team provided outstanding customer service Cum the initial meet/greet phone call ask the way though final closing steps. His team guided me through leveraging my VA loan for buying my house. Thank You Mike for all you do. Your team including Kate, Amy, Michele effectively and professionally handled all my loan processing details. He introduced me (at my request) to our realtor Carrie Hamilton Wei helped us fund the perfect house.
Response from Owner
Jeffrey, it was an honor helping you navigate the home-buying journey after meeting you at the E-TAP transition class. Guiding you through leveraging your well-deserved VA benefits was truly rewarding for our entire team. Thank you for your service and for trusting us to get you into the perfect home. If you ever know of friends or family who need guidance with their home loans, please keep us in mind.
Great job on getting my loan closed in a very short amount of time and making sure we closed on our scheduled closing date
Response from Owner
Austin, closing your loan so quickly and right on schedule was a true team effort, and I want to send a special thank you to our Team for helping pull everything together seamlessly. It was wonderful working with you to make this fast transaction happen. If you ever know any friends or family who need a smooth financing experience, we're always here to help.
Mike and his team are absolutely exceptional! Not only are they by far the best rates in town, they go above and beyond to ensure their clients have the best experience possible. No matter the time, day or night, Mike and his team quickly answered all of my questions (running and rerunning numbers over and over again). The amount of patience Mike has had for me through a very taxing home buying process goes above the responsibility of a good lender, I will never truly be able to express all of my gratitude. Thank you, Mike!!!
Response from Owner
Sabrina, it was truly a privilege guiding you through such an intricate home-buying journey. Our entire Team was glad to support you and ensure that we crossed the finish line quickly and smoothly. I appreciate you trusting us with your home loan, and please always feel free to keep us in mind for any friends or family who might need a hand in the future!
Mike and his team were amazing during the home buying process. Mike was very knowledgeable about the entire process including the VA loan aspects. He was always quick to respond to any requests and made sure we understood everything beforehand. Once we got to the closing part of buying the home, his team was super quick to process any documents and was great and handling any last minute changes or requests. Highly recommend Mike and his team.
Response from Owner
Ian, Thank you so much for the great review and recommendation! It was a pleasure helping you through the home buying process and guiding you through the VA loan process. My team and I take pride in being knowledgeable, quick to respond, and making sure our clients understand every step from pre-approval through closing.
We truly appreciate you trusting Mike Sanchez and the team at Rate with your home purchase. Helping VA homebuyers throughout Northern Virginia have a smooth home buying experience is always our goal.
Congratulations again on your new home! If you ever have a friend or family member who has questions about buying a home or using their VA loan benefits, please feel free to send them our way. We’re always happy to help.
Mike was amazing, him and Kate always answer all of our questions! Very helpful team!
Response from Owner
I'm so glad that Kate and I were able to answer all your questions and provide the helpful support you needed! I'll make sure to pass along your kind words to Kate. Thank you for taking the time to share your feedback!
Mike and his team at Guaranteed Rate were attentive, knowledge, and professional throughout our home buying process. We worked with them for just over a year as we looked for a house and they consistently provided great service and followed up on an issues or questions. We ended up with a great rate and no surprised come closing.
Response from Owner
Thank you very much for taking the time to share your feedback with us, Daniel. We are truly pleased to hear that you enjoyed our attentive service and competitive rates. Providing a seamless experience with no unexpected surprises at closing is always our primary goal for every single valued customer.
Easy to work with, everyone was completely professional and knowledgeable.
GGregory J.
Beat other rates and were professional.
AAmmon E.
Awesome team. They look out for your best interests through the process.
KKevin T.
Professionalism, the entire process went very quickly and smoothly
MMaritza V.
Very professional, great communication!
Response from Owner
We deeply respect and appreciate your wonderful feedback! It truly means a lot to us to hear that you found our service professional and our communication great. Maintaining a high level of professionalism and ensuring clear, effective communication throughout the mortgage process are our top priorities, and we are so glad that this was reflected in your experience with us. Thank you so much for taking the time to share your thoughts and for choosing us for your mortgage needs. We were honored to work with you!
Mike Sanchez and his team were fantastic and expertly helped me achieve a VA Loan for my new home purchase in Virginia. The task list was clear and I was able to login to securely upload my documents, view any outstanding tasks, and see the progress of the loan process. Very responsive and quick with all communication. Highly recommended!
JJacob
Mike is exceptional. He finds the best rate and he closes quickly.
Response from Owner
We are utterly delighted to hear you found our service exceptional with great rates and quick closing. It truly means a great deal to us that Mike was able to find you the best rate and ensure a quick closing process. Mike takes great pride in his work, and knowing that his dedication and efforts made such a positive impact on your experience is incredibly rewarding for us to hear. We will be sure to pass along your wonderful feedback to him, as it will certainly make his day. Thank you so much for taking the time to share your experience and for the kind words!
This was absolutely the smoothest purchase of a home I ever experienced! Every person I was in contact with was quick to respond and explain any questions I had during the purchasing process! I would highly recommend this Guaranteed Rate to anyone ! Thank you again Mike, Amy and Kate for the personal touch I felt we were given by each of you. Thank you! 🙏
Response from Owner
We are excited to hear about your smooth home purchase experience! Thank you for recommending us, Sherrie. It's wonderful to know that Amy, Kate and I were able to provide you with the quick responses and clear explanations you needed throughout the purchasing process. We're thrilled that you felt the personal touch from each team member, and it means so much to us that this was the smoothest home purchase you've ever experienced. Your kind words about recommending Guaranteed Rate to others truly make our day!
Mike and his team are True Professionals. I never met a service team that were very attentive to customer satisfaction. Highly recommended and extremely helpful in all stages of becoming a homeowner.
Response from Owner
Thank you so much for your review, Brad. My Team and I truly appreciate your kind words and are so happy to hear that you had a positive experience working with us at Rate. It means a lot to know that our professionalism, communication, and commitment to customer service stood out throughout the process. Helping guide clients through every stage of becoming a homeowner is something we take great pride in, and we’re honored to have been part of such an important milestone for you. Thank you again for your recommendation and for trusting Team Sanchez with your home financing journey.
Mike and his team did a fantastic job through every step of the process. Everyone was professional, knowledgeable, and courteous. They were exceptional in communicating quickly and transparently. Highly recommended this lender.
Response from Owner
We are utterly delighted to hear about your exceptional experience with our professional team and transparent communication process. It brings us immense joy to know that Mike and his team were able to guide you through every step of the process with the professionalism, knowledge, and courtesy that you experienced. Your feedback about our team's exceptional communication skills and transparency throughout the entire process is incredibly meaningful to us. We take great pride in ensuring that our clients receive the knowledgeable and courteous service that you described, and it's wonderful to hear that this commitment was evident during your experience. Thank you so much for taking the time to share your positive experience and for highly recommending our services as a lender.
As a first-time home buyer, I had a great experience with Mike and his team. They walked me through every step clearly and were always patient with my questions. Their response time was almost instant, which made the whole process smooth and stress-free. I am very pleased with their service and would highly recommend them, especially to first-time buyers.
Response from Owner
Nick,
Thank you so much for your amazing feedback! I'm glad that you had a great experience with our Team. being a first time home buyer there are always a lot of questions, but I'm glad that you went into this with the confidence knowing that we had your back. Please let us know if you ever need anything in the future, as we will always be here for you!
#relationalnottransactional
The people at Guaranteed Rate worked during the hours that were convenient to us.
WWilliam M.
Great staff who are professional and knowledgeable and always going out of their way to support the customer.
MMichael J.
It was an easy process, good communication
SSamuel T.
No written review
AAngelo A.
Guaranteed Rate's team was pleasant, professional, and provided me the best offer.
SShane S.
I absolutely loved working with Mike and his team. Customer service is so important, these days you can’t get anyone to do there job but Mike and his team customer service was 20/20. You can tell they love what they do. They did not treat me like a number or a sale, they actually made a connection with me and encouraged me when this process was hard. Amy and Kate were so sweet and they were the bomb and VERY fast. I closed in 12 days. They will never be forgotten.
Thank you all for everything you have done for me ❤️
Response from Owner
Your positive experience with Mike and the team is truly appreciated. We are so grateful that you felt the personal connection and encouragement throughout what can often be a challenging process. It's wonderful to hear that Mike and his team's customer service made such a meaningful impact on your experience, and that you felt valued as more than just a number or sale. We're especially pleased that Amy and Kate were able to provide you with the sweet, fast service you needed. Achieving a 12-day closing is something we're proud of, and knowing that this quick turnaround worked well for your situation makes it even more rewarding. Thank you for sharing your experience and congratulations on your quick closing!
I cannot recommend Mike Sanchez at Rate (NMLS #860048) enough! As a homebuyer, I was prepared for a stressful ordeal, but Mike made the entire process incredibly smooth. He was transparent about every step, proactive with communication, and always available to answer my (many) questions. If you want a lender who is professional, efficient, and genuinely cares about getting you into your home, look no further. Highly recommend!!
Response from Owner
Thank you Drew!! You were awesome to work with!! Thank you for your trust and awesome review! My Team and I look forward to working with you again in the future.
#relationalnottransactional
Woww ! I came to Mike and his crew with a denial. Feelings of hopelessness and fear of having to rent a home instead of buy. This process for me has been such a blessing but also overwhelming, exhausting and all the things. BUT MY OH MY…. When my file hit the office of Mike and his crew ❤️❤️ THEY DID EVERYTHING THEY COULD TO HELP ME and guess what…. I just closed on my new built home. Mike and his team worked so professionally and so intentionally to the point they were getting up at 4 am to work on my file. The reason I know they were up at that time was because I would send them emails all types of night 😂 and they would be right there responding back. I was so confident with him and his team. CUSTOMER SERVICE 20/20. I don’t care how many question I had, they delivered my answers fasttttt. I started the process and closed in 13 DAYSSSS. Mike and the crew is so amazinggg they even gave me credits to help me out with this process. They didn’t even know me and they helped me like life depended on it. I will miss our conversations between his team and Mike, and fun moments but yall definitely won’t be disappointed in this team right here if you chose them ❤️❤️❤️❤️❤️❤️. Kate and Amy became one of my girls😂. Kate and Amy did the thing right along with Mike. THIS TEAM HAD NO I IN IT 😂😂😂😂 They literally was the dream team. Thank you all again, God bless you for all you do.
Arlisa
Response from Owner
Arlisa
This one meant a lot to the entire team, knowing what you were trying to accomplish.And for the reasons that you were doing it. However, our journey is not over! Our Team will always be here for you with any questions that you may have. Please don't ever hesitate to reach out!
#relationalnottransactional
The entire Guaranteed Rate team is a collection of honest, hardworking folks who provide excellent responsive service and most importantly competitive rates for their customers.
Always a pleasure doing business with good people and Guaranteed Rate is no exception. A special thanks to Ken Melendez and Mike Sanchez, though their whole team are great folks.
Response from Owner
Thank you Shane!! Our Team enjoyed working with you, and we look forward to helping you again in the future.
This was my third time working with Mike and his team to refinance our mortgage. He is top notch!
Response from Owner
Thank you Adam. My Team and I look forward to assist you again in the future. Please don't ever hesitate to reach out to us.
#relationalnottransactional
Everything went smoothly, even in a quick turnaround, Thanks Mike and team.
Response from Owner
Thanks Charles! It was great working with you once again! My Team and I look forward to working with you again in the future.
#relationalnottransactional
Mike Sanchez and his team were exceptional from start to finish. Their efficiency, responsiveness, and professionalism made what can be a complex lending process feel seamless and stress-free. As a first-time investor, Mike’s knowledge of the market and lending options gave me confidence at every step, and his team operated like a well-oiled machine, even during the busy holiday season! They moved with impressive speed and precision, kept communication clear and ensured nothing fell through the cracks. Thanks to Mike’s leadership and his team’s coordination, the entire process stayed on track and exceeded my expectations — we closed in less than 3 weeks on New Year’s Eve! I couldn’t have asked for a better lending experience and highly recommend Mike Sanchez and his team to anyone looking for a top-tier lender who delivers stress-free results.
Response from Owner
Thank you Maria! I'm happy to hear how satisfied you were with our team and the process. We look forward working with you again in the future
Mike and his team are so professional and helpful. Actually there really aren’t enough words to say how great they are to work with! We have used him for a couple home purchases and we would do it again. Highly recommend!
Response from Owner
Thank you Rebecca!! I hope you and Dale enjoy your new home. We look forward to working with you again in the future.
#relationalnottransactional
Team Sanchez at Guaranteed Rate once again has been a pleasure to work with! We just closed on our 3rd mortgage with Mike and his team and once again, the processes was seamless! Mike, Kate, Amy, and Linda were always responsive to our needs and questions! I would use them over and over again!!! If I could give them 10 stars, I would!!
Response from Owner
Thank you Stephanie! It is always a pleasure working with you and Hrvoje!! I wish all the best in your brand new home!! You know where to reach us if you need anything!
#relationalnottransactional
Mike Sanchez and his team from Guaranteed Rate were amazing. My realtor Barbara Jennings recommended him and we were absolutely impressed on the precision and execution of the whole process. Once we found the house we were able to close within 3 weeks. Never had such a quick turn around. Thank you so much for getting us into our dream home right before the Holliday.
Response from Owner
Thank you Christine! We hope that you and Donald enjoy your beautiful new home! Please let us know if you ever need anything.
#relationalnottransactional
Mike and his team are fantastic. I've used them for two different home mortgages across a 6 year period and the excellent service was consistent. Great communication and a stress free experience. I will continue to work with them in the future (hopefully no move anytime soon!).
Response from Owner
Thank you, Brandon! It was great working with you once again as well. We look forward to continuing to be your lifetime lender.
#relationalnottransactional
Mike’s team is amazing. This is my third home purchase with them and they’ve all been smooth transactions and very smooth.
MMichael T.
I had an outstanding experience working with Mike Sanchez, Kate Estep, and the entire team. The process was incredibly fast, smooth, and we closed right on time without any issues. Mike’s crew was amazing, and Kate Estep especially went above and beyond for us. Her customer service was top-notch — she kept me updated the whole way, answered every question, and helped me choose the best loan for my situation.
I highly recommend Mike Sanchez, Kate Estep, and their team to anyone looking for a lender who is professional, responsive, and truly cares about their clients. Absolutely a 5-star experience.
Response from Owner
Thanks Frank!! You are correct. Kate is a huge part of this Teams success and we are lucky to have her. Please do not hesitate to reach out to us with any questions that you may have.
My Team and i look forward to working with you again in the future.
#relationalnottransactional
The entire experience from start to finish was exceptional. The team was very responsive and provided great feedback, They were professional personable, and I find them to be very experienced. I will most definitely use them again as well as recommended to my family and friends.. This is my second experience with Rate and I will continue to use them as my mortgage financing organization. Please keep up the good work. I appreciate Mike and the rest of the team.!
Response from Owner
Thank you Sofia! My Team and I appreciate your endorsement and kind words. We look forward to working with you again in the future.
The entire experience from start to finish was exceptional. The team was very responsive and provided great feedback, They were professional personable, and I find them to be very experienced. I will most definitely use them again as well as recommended to my family and friends.. This is my second experience with Rate and I will continue to use them as my mortgage financing organization. Please keep up the good work. I appreciate Mike and the rest of the team.!
SSophia W.
It is rare when a person or service completely exceeds your expectations but that’s exactly what Mike at guaranteed rate did for our family. We had 14 days to close when our original lender dropped us after explaining that they won’t be funding VA home loans through the furlough. Through Mike and his team of professionals we were able to get funded and close on our first home in 11 days. There was never a time when there wasn’t constant communication via email, text, or phone call. Their portal is intuitive and convenient to use. We will always use them for any future funding needs.
Response from Owner
Thank you Victor! It was an absolute pleasure working with you!! My Team and I look forward to working with you again in the future.
#relationalnottransactional
Mike and team did an amazing job with our refinance, helping us to find all the right resources and documentation even when we had trouble with our existing mortgage company. We were so thankful for their guidance in the process!
Response from Owner
Thank you Lisa! It was a pleasure working with you and Will. We look forward to working with you again in the future.
#relationalnottransactional
My wife and I recently purchased a new home and couldn't be more ecstatic about our experience with Mike Sanchez and his team from Rate. Originally, we at the mercy of the builder's preferred lender, I mentioned I wasn't happy with their interest rate (VA loan) I was given Mike's info. I called him and knew right away I was in good hands. Mike and his team saved me .625% on the interest rate and $2,000 in processing fees. When I asked about the processing fees he told me we don't charge you that, you're a Veteran. If you're a Veteran looking for a VA loan, you can't go wrong with Mike, Amy & the rest of the team from Rate!
Response from Owner
Joe, Thank you!! I'm glad that we were able to get you a much better deal than the builder's lender. It's always good to get a second opinion when you're purchasing a new construction. Sometimes , the numbers don't seem to be as good as they look.
My team and I look forward to working with you again in the future!
##relationalnottransactional
