Ratings include all 19 reviews. Reviews collected directly from clients are shown only with their permission.
After almost a year of looking for me and family to have our home Rick Matos has gone above and beyond to help. The entire journey no matter the questions, the guidance needed, anything and everything he was there to help until the very last day when we got to close on our home. There's truly no real way to explain the amount of support and kindness and optimism that he brought to us during the entire process. His level of commitment and ability to be a honest real human to help in his field are incredibly helpful and prove to work for the best possible outcome. He made the entire experience one that we simply can't forget for how easy he made such an exciting yet challenging accomplishment to be. Thank you Rick for everything.
Everything was fast, very efficient communication with the members of each department, the team is friendly and very knowledgeable.
GGary M.
Rick was excellent during the whole process! Always willing to answer any questions and ready to go above and beyond for every request or concern we had!
Rick is great an his team very responsive. Very patient with us until we found exactly what we wanted for the price we were in for thanks again from the whole team especially Rick thanks again bud.
Rick Matos and the entire team at Rate were absolutely fantastic!!! Rick made the process effortless. Constant updates throughout the process along with needed advice. I would have dreaded doing this without you.
WWesley L.
Rick was a pleasure to work with. He and his team could not have been any better to work with. Every step of the way there was perfect crystal clear communications and all my questions were answered. I would and will use them again in the future.
Thank you, Rick
Rick made the mortgage process smooth and easy. He was always available when I had questions and he also worked on weekends and provided pre-approval with no hesitation. I highly recommend him he is very trustworthy and very honest .
Rick was excellent getting my mortgage was easy and smooth . He is always available when needed on point with the pre-approvals.
He is very honest and very trustworthy .
LLizzette J.
Working with Rick as our mortgage loan advisor was truly one of the best decisions we made during our homebuying journey. From our very first conversation, Rick brought a rare combination of deep expertise, patience, and genuine care that immediately put us at ease.
He took the time to walk us through every step of the process — from pre-approval to closing — making sure we understood each detail. No question was too small, and every concern was addressed with clarity and professionalism. Rick was always accessible, responsive, and incredibly knowledgeable about the market and loan products, which helped us feel confident and informed every step of the way.
What really stood out was how much Rick cared. He treated our loan not as just another transaction, but as a personal mission to get the best possible outcome for us. He was proactive, efficient, and truly advocated on our behalf throughout the entire process.
Thanks to Rick and the team at Rate.com, what could have been a stressful experience turned into a smooth, transparent, and even enjoyable one. We wholeheartedly recommend Rick to anyone looking for a trusted mortgage advisor who combines skill, integrity, and heart. We couldn’t have asked for a better guide on this journey!
OOluseun O.
Excellent customer service
JJamell W.
Guaranteed could complete a difficult closing and I was in permanent contact with the team throughout the closing process
