
No written review

Based on 189 star reviews
Based on 188 reviews
Ratings include all 189 reviews. Reviews collected directly from clients are shown only with their permission.

No written review

No written review
Marcus and team made this transaction a breeze. The entire process was outstanding. Thank you for everything!
Very Responsive and Straight Forward, he was patient with explaining terms/concepts to me, as a first time home buyer. I would certain recommend him to friends and family if they are interested in a KB home loan. Thanks for making the process very smooth!
Marcus has been friendly, knowledgeable, and reliable since the beginning of our journey with KB. We are so grateful for all the support we’ve received from him.
Marcus worked with us in closing the deal at a very very tight schedule during the Christmas holidays. He even answered my phone calls on his days off. What s great guy he is. Thank you, Rod L Galang
After what we went through with a Wendy Langlet and her mishandling of our rate and her way of responding to her mistake (horrible experience). Marcus made sure we were informed and well taken care of. He was on top of our need to close on time before we had to vacate or temporary living arrangements. Made sure he keep us up to speed with all that was happening. We greatly appreciate everything he did for us. He and Jim made sure we knew exactly what we were signing and made sure it was sign when it needed to be signed.
Great experience working with Marcus. Great personality, address questions and answer all questions. answer phone calls any tine any days even his day off. I would like to say thank you and very appreciate working with me. Thank you.
Marcus was great at communicating all the details about the process to us and was just a down to earth nice guy to work with.
All things good.appreciate
Very informative, prompt, professional.
Good communication.
Marcus helped us tremendously throughout the whole loan process. His communication skills were consistent and he was always willing to explain everything in detail to make sure that I was knowledgeable to make the best decision.
Marcus did an excellent job
Ease of transaction and KB personnels are kind and helpful
Marcus had a great response time and gave us timely reminders on what was needed for us to close.
He answered all questions in a timely matter. He also went above and beyond with customer service. We had a great experience buying our first home.
Marcus provides the best customer service. He is always available for my question. Marcus Keep me posted with the progress which leads to smooth transaction. I would recommend Marcus to my friends and family !
Marcus was honest and provided transparency. He always made sure to follow up and provide updates along the way. He was excellent to work with.
Marcus was always available, friendly, and helpful.
Marcus was very professional and always responded promptly to questions. He also did a great job of explaining the process and preparing us for the journey to our new home.
Always available to discuss Clear and confident communication
he is very reliable, accurate and right turn arounds
😀 ease of communication
Overall I expected someone explain the process and help me understand it step by step. This could help me to go smoother into this process. For example I did not know that rate will change in future (it is a daily update) and mine will be updated based on final closing date, but it is possible to lock the rate!
Marcus is wonderful for the service
Marcus was wonderful about communicating with us - he nearly always answered his phone (even on his days off!), or he would call us right back if he happened to miss our call. We always felt confident that he would answer all of our questions along the way. He also did an excellent job of explaining the whole home buying process to us and we really felt he had our best interests at heart when it came to questions or anomalies with our loan. He was an excellent liaison between us and the KBHS Loan Department. Marcus was very patient and kind and a true pleasure to work with.
Marcus was available every time we had a question and answered all our questions with patience. He is also very friendly and easy to work with. Thank you again for all your support!
Everyone communicated quickly and made sure we understood what was happening every step of the way.
He took the time to explain the process and and let us know in advance what to look for, as in the next few steps in the process. His recommendations made sense and helped us avoid potential hardships with the financing.
Marcus used to listen all my questions very patiently and provide all necessary information.
Always keeping me informed by phone and email
Marcus was always on top on everything and used to keep us up to date on all the loan processing and formalities. Very dedicated and very easy to coordinate. It was a pleasure to work with Marcus and we are very much thankful for all the efforts and help for smooth horn closure.
He answered all my calls and emails on time. He was good on communication
Marcus was always so responsive to all of our questions at any time. He was so easy to work with and communicate with.
Always return my calls or emails in a timely manner.
Marcus was a pleasure to work with. Made himself available to answer any questions.
Marcus is been super helpful in every step of the process of the loan explaining me every detail of the process and what to expect next. He always goes above and beyond in taking care of me throughout the process. I highly recommend Marcus as the loan officer to anyone.
Good communication and followup
Thanks Marcus for your help and support. it was great experience working with you.
Marcus was very personable, provided info and suggestions as needed and helped guide us through the process. He was always reachable and in the end helped get us the best deal we could at the time.
Marcus was patient and thorough in answering our questions about the loan process, KB experience and etc. He made himself available to our schedule and was clear in his communication.
Marcus was quick to reply to every message I sent. He also understands the KB home buying process better than other loan officers.
Great customer service and very supportive.
Marcus were great getting back at us right away when we have questions and explaining the things that we don’t understand. He is also patient with us since we told him that it is our first time with everything. We would highly recommend Marcus with our friends and families.
Marcus kept us updated and always willing to explain the things that we can’t understand.
Very friendly and responsive
Marcus was very knowledgeable and supportive throughout this entire process. I like the fact that his availability was always there. If he didn't know the answer to a particular question, he would do his research and get back to me in a timely manner with the information I needed.
Marcus always being available and when questions arose that he may not have been aware of he did research and responded in a timely manner
Service was awesome 👌