The Steve Novotny Team

Quick and easy responses. Open and consistent communication. Everyone was willing to help.

Excellent service, quick and courteous!

Everyone was so easy to work with

Excellent Communication and Processes

Another fantastic experience with Rate!! Steve Novotny’s team is THE BEST!

I heard Steve and Lance and thier team were amazing. Heard that from a good friend.

The process was so easy!

Steve Novotny was committed, attentive, patient, and informative

No written review

People I worked with were great. Easy fast closing

Steve Novotny was very helpful and “on top of” our loan process every step of the way. He was so willing to make everything as smooth as possible.

Excellent personal service. Above & Beyond service by Jamie Fleming.

They were ALL great to work with. They listened to us and were so kind and friendly! They made our home buying experience fantastic!

Exceptional customer service, going above and beyond, made me feel important, and like family. Truly caring professional staff.

Everyone we worked with were attentive and answered questions in a timely manner to make sure we closed when we needed to,

Steve and Kim were genuine and thoughtful throughout. Really can't say enough about them. Thank you.

Steve and his team were awesome to work with

Process was very easy. Very knowledgeable team

Very helpful through the whole process.

Guaranteed Rate was extremely friendly, professional, quick moving and competitive!

Great service, very responsive, and they helped us with our financial situation.

They looked for solutions outside the box. We had special needs on our loan.

Great staff, Kim and Koryell are the best.

We had a great experience with Steve and the team! They walked us through the process and kept us informed on the status of our loan. They were also very responsive in responding to any questions or concerns. We would use them again, and I highly recommend them! Thanks guys!

When we were considering getting a loan Steve called us back almost immediately. Everytime I had a question it was answered and the closing was pretty sermless.

Steve Novotny and his team were absolutely incredible from the beginning to the end. They were extremely responsive, understanding and helpful. They also were able to get us a lower rate than anyone else by a long shot. We had an incredible experience with them buying our first home!

Lance, Steve and Lu were professional and so easy to work with.

They were helpful and prompt.

It’s a great experience with an amazing team behind it.

Steve and everyone were professional and caring

Four mortgages in and happy with all of them. Great communication and advice.

Steve and his team are beyond exceptional! Professional, proficient and excellent communicators. We had a no-stress, no-drama experience and that doesn’t happen often in real estate transactions! Thank you Steve and Rate for a great experience

A great team who made sure we were on the same page every step of the way. Steve has integrity, knows how to communicate the process with clear direction, and was able to deal with changes easily. Thank you!

Quick close

We didn’t have any issues

Excellent service and friendly people at the helm of your loan

Highest level of customer service in the industry.

They have been great to work with and their helping me thought this purchasing process was seamless!

Because of Steve Novatny and his team.

Excellent and personalized service. Quick response and addressed all concerns.

Steve Novotny is a pro

I never give a 10, so 9 is my best rating.

Professional, caring and excellent communication

Team members Lance, Kimberlie and Jamie all exceeded my expectations regarding the service and assistance they provided.

Made the process easy

Very easy process. Very clear on documentation requirements, not coming back for continual updates.

They were outstanding in helping us buy our dream home

i have a great customer service experience, Neal Saarela was super supportive ensuring the process was smooth and stress-free.

Prompt

Easy communication, information was clear and easy to access.