Excelent attention and help with all proccess

Reviews
Write a reviewExceptional rating
Based on 40 star reviews
Loved by clients
Based on 40 reviews
Ratings include all 40 reviews. Reviews collected directly from clients are shown only with their permission.
She kept in contact with me every week and fixed any issues we had with the loan. She also answered all our questions quickly.
Thank you for all your help
Victoria was always quick to address and fix any issues we had and she followed up with us frequently. She is very professional and we really appreciate her hard work!
Speedy process
Victoria was communicative and organized. There were a few issues with the overall loan department and processing of a VA loan (appraisal request not sent in time for original closing date), but Victoria herself was and is an asset to your team.
Victoria was so helpful in answering all of our questions! She made the experience really easy and wonderful!
My first house had completeddue to my understanding loan officer mrs. Victoria Oxley.Very helpful and discribe and make us understand the process and help to go with the process.Due to her help finally i got my house. Thank you mam .
i feel great and happy working with my loan officer mrs. Victoria.
Victoria is always ready to help at all times and always finds a solution to any problem.
Victoria is working hard to make families happy, and this is what I saw in her work
It was great experience working with Victoria, she made sure she explained the whole process with us. She constantly updated us every week and made sure that all of our questions were answered, i will always recommend her and she made the process easier for us.
Great service and communication updates every week
EVERYTHING. Starting with the Sales Dept all the way through the loan process to the end. Everyone was beyond amazing.
Friendly and knowledgeable staff
Great timely communication
Very friendly and easy to work with.
Good response from Victoria though not happy with overall KBHS home loan.
Victoria worked hard on my file; it was very complicated.
There was a follow up on to answer questions and inquires, they was a weekly checking email
She's very informative and always there when needed.
Great communication.
Well informed, professional, quick response to my questions, and very helpful. Thank you.
They made efforts to make things right
Victoria was great at communicating with us and kept us informed of everything. She was easily reached via phone or email. She made the process great!
She picked up when the previous peers on quit who was a bad communicator
Victoria was EXCELLENT
Great communication with Victoria, and clear instructions of what was needed
Great communication. Informative and pleasant
Informative and reliable!
She's awesome
Consistent communication, attentive, willing to answer any and all questions, and patient with me
The weekly check in’s really made it easier to understand the process.
Weekly check in’s
Thank you for everything!!!
Victoria was fantastic at communicating with us. She contacted us weekly and answered any and all questions we had! She was a huge help!
