Natasha Robinson

9/10

Oct 31, 2026

Great communication!!!

10/10

Oct 31, 2026

Very professional and attentive to my needs and asks

Oct 19, 2026

It was such a pleasure working with Natasha Robinson at Guaranteed Rate for the home-buying process. Typically this process is very stressful but Natasha made it very smooth for us. Through Natasha’s dedication and attentiveness to our file, we were able to close in two weeks! I appreciate all of her hard work and professionalism and look forward to working with Natasha and Guaranteed Rate again.

Excellent, efficient service from Natasha and team. Great communication from team members Natasha, Colleen and Fernanda. My contract was presented on July 20th to the seller. I received the clear to close on my birthday August 19th. I closed on August 21st. Anyone who has ever gone through the process of obtaining a mortgage knows how arduous the process can be. Great team work and advice from Natasha around the best deal for my circumstance.

Great Service

The speed and efficiency at which Natasha and her team worked was amazing

Natasha and her team were great! The technology keeping me informed along the way was very good.

Overall service was great, very proactive and knowledgeable.

Guaranteed Rate Affinity earned our 10 rating because of their expeditious team work to get us processed for a mortgage because another lender dropped the ball one week before our closings!

May 7, 2026

Natasha was very professional and extremely knowledgable. Her communication throughout the process was priceless. I recommend her to anyone looking to buy or refinance.

The representatives informed us what we needed throughout the whole process. They made the process very comfortable and no worries. Guaranteed Rate should use the representatives for our Loan as a model of how to get a loan done right with no worries. I am so grateful that we were given Natasha, Colleen, Adrienne, and Fernanda. I’m sure that there are others who assisted them, but we really do appreciate all of them who participated. Thank you so much.

Great overall service

Fast turn around time but thorough. Always around to answer questions. I've used them before for my previous house in Chicago and they were excellent so I immediately wanted to use Natasha and her team again when I moved back.

Mar 19, 2026

Would highly recommend Natasha and her team! All Star crew.

The help from start to finish was great

Jan 13, 2026

Natasha and team were a pleasure to work with on closing for our new condo! Very communicative, kept us in the loop and continuously looked out for our best interest. We will definitely work with her again in the future for our next big investment!

Dec 17, 2025

My loan officer was amazing. She explained everything clearly, educated me on the differences between buying a 2–4 unit property, and accurately estimated what I would need to close. She kept me informed every step of the way and made the entire process seamless. I successfully closed thanks to her guidance, truly one of the best loan officers out there.

Natasha Robinson provided exemplary service throughout the loan process. She handled every step with outstanding organization, professionalism, and efficiency, ensuring my mortgage was processed quickly and without any issues. Positive attitude, assurance, and made a dream come true. If Natasha wasn’t available, talking to Colleen was like talking to Natasha. They worked hand to hand together to make sure the job was done. Thank you to the both of you.

Friendliness and attentiveness of staff. Willingness to get the deal completed.

Oct 16, 2025

AWESOME SERVICE

Sep 17, 2025

Natasha Robinson leads a true dream team at Guaranteed Rate Affinity. From the moment her and I first met she was attentive, knowledgeable, and accessible. The team made my first home buying experience fun and exciting, even when we ran into hiccups with the condo HOA. Additionally, Colleen, who's also on the team, was always available to answer my questions and put my fears at ease whenever I saw numbers. Would totally recommend the team for your financing needs. Thank you!

Worked hard to get me in my home

I received everything I hoped for and more from Guaranteed Rate. Natasha worked very hard and smart to create a great experience for me and my husband. We appreciate it!

Because of Natasha Robinson she was outstanding

Jul 30, 2025

No written review

Jul 16, 2025

Natasha – Our Outstanding Loan Officer We are beyond grateful for the exceptional support Natasha provided in securing the loan for our new home. From the very beginning, she approached our journey with confidence, assuring us that she would help get us to the finish line and she absolutely delivered. Natasha worked her magic with the loan process, expertly navigating grants, benefits, and every available resource to keep our costs low. She made what could have been a stressful experience feel seamless and manageable. Her deep knowledge, constant engagement, and dedication to our success were evident every step of the way. She is truly a master of her craft and a fierce advocate for her clients. We feel incredibly blessed to have had her in our corner and couldn’t have asked for a better person to guide us through this important milestone. Thank you, Natasha, for everything!

excellent service as always

Everything was quick easy and thorough

Natasha and her team made sure my process was seamless.

We had a fantastic experience working with Natasha Robinson as our loan officer. She was extremely supportive throughout the entire home-buying process and brought a wealth of knowledge to the table. Natasha took the time to explain every step and made what could have been a stressful experience feel easy and smooth. Her professionalism, responsiveness, and genuine care for her clients truly set her apart. We’re so grateful for her help in making our homeownership dreams a reality

Apr 26, 2025

Easy and thorough process very professional I would recommend her to everyone ☀️☀️☀️

Apr 4, 2025

This by far was the BEST experience I've ever had purchasing a property! Natasha and her team were very patient, knowledgeable and professional from the beginning all the way to the end! If you need a loan officer, I HIGHLY recommend Natasha and Guaranteed Rate! Awesome job! 👏👏👏 I will definitely use her services again for future purchases.

Feb 25, 2025

I had an amazing experience working with Natasha Robinson for my home loan. She was incredibly attentive, always available to answer my questions, and made sure I fully understood every step of the process. Her dedication to my best interests was evident from start to finish, and she worked tirelessly to ensure everything went smoothly. I truly appreciate her professionalism, expertise, and genuine care. I highly recommend Natasha Robinson to anyone looking for a knowledgeable and trustworthy lender!

Everyone involved was extremely helpful and timely. It was extremely easy to get in touch with my loan officiator Natasha and team for any assistance. They ensured to find the best options for me. My process was completed in 45 days and was very smooth.

Everyone was very helpful

Jan 16, 2025

Natasha is very professional & knowledgeable. My entire process was smooth & I felt like I was in good hands from day 1. Highly recommended!

Very Efficient, easy to work with

Painless process

They were great. They helped me in every way.

Helped me achieve my goal

They were very thorough, helpful and fast on helping close.

They are the best! From start to finish, They made it personal not just business.

The entire team was great to work with. Everyone was responsive, timely and friendly.

Quick and friendly service

They was very helping & knowledgeable about any questions i had.

Very attentive and understanding to my needs

Team was great

There employees are outstanding, attentive and knowledgeable in giving you the service that you need.

The process was easy, Natasha, Ken, ShaLeeda, and Fernanda were very responsive and explained everything throughout. Guaranteed Rate provides outstanding customer service.

Nov 8, 2024

Natasha as well as her team are Amazing. Best in the Business. Closed this deal within 30 days, communication was amazing, and they always answered all my questions in a timely manner. I’ll definitely be back for future deals! 10/10 Borrower Experience!