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Tom Lavallee

Branch Manager/SVP of Mortgage Lending · NMLS# 132849

Chicago, IL5.0(207 reviews)

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Tom Lavallee at Rate (NMLS #132849)

Today · 9 AM – 5 PM

3940 N Ravenswood AveChicago, IL 60613
Rating5.0207 reviews
Satisfied99%223 reviews

Ratings include all 223 reviews. Reviews collected directly from clients are shown only with their permission.

Thank you to Tom and his team for helping us through the house purchasing process! He is so responsive and helpful throughout the process, and we appreciated the expertise of his entire team.

I had an excellent experience working with Tom Lavalee. He and his team were highly professional, responsive and very proactive in working with me on my mortgage. They had to meet a tight deadline, and they exceeded expectations. Tom was always available to answer questions, and his team was present every step of the way. I would highly recommend Tom.

Tom is always on top of it! Very responsive, was able to help us close on a house w a quick turnaround and great communication throughout so you know what’s going on every step of the process. Definitely recommend!

Got us a great rate and made it a smooth and easy process. Working with Tom and team was a fantastic experience. Always very responsive and helped us navigate the lending process as first time buyers. Would highly recommend!

Impeccable

John N.

Great service. Efficient. Fast.

Rosa L.

Pretty quick and efficient

Amy A.

Great experience for my second loan

Dominic F.

Loved the service what Tom and his team provided. Looking forward to working more with them in the future. If I have to say something, felt the appraisal could have been better.

Jayakumar S.

Quick turnaround, very responsive

Edward M.

Have used Tom and team in the past and I’m a repeat customer.

Jeffrey G.

Tom Lavalle and his team provide unmatched service at an unbelievable speed.

Joseph T.

Tom and staff were very helpful. Even to the point of being very simplistic with me. Explaining every step. Thanks Tom and staff.

Paul M.

Tom and his team are most helpful during what can be a stressful time trying to buy a house. From the very first phone call to the last signature anytime you need something Tom or one of his team is there to assist you with the process. We couldn’t have been more pleased with our experience.

Tom and his team are most helpful during what can be a stressful time trying to buy a house. From the very first phone call to the last signature anytime you need something Tom or one of his team is there to assist you with the process. We couldn’t have been more pleased with our experience,

Kevin E.

Tom and the Guaranteed Rate team was incredible with 0 complaints. They are extremely responsive, knowledgeable, and make the home buying process easy! For anyone unsure about which lender to choose, go to Tom and his Guaranteed Rate team!!

We recently closed on a property, and I have to share how exceptional our experience was with Tom Lavalee and his team at Guaranteed Rate. We’ve worked with other lenders in the past, and this transaction was by far the smoothest. Tom and Jourden respond quickly, explain rates and options clearly, and consistently go above and beyond to ensure we secured the best possible deal. Truly the best in the business! Thank you.

Michelle N.View on Google

Tom Lavallee is amazing. We are several times repeat customers. He answers very quickly, 7 days a week. Some of the others at Guaranteed Rate were not as quick to follow-up as Tom, but he sets the bar very high.

Tom was always available. Answered all my questions, and was very competitive with his rate. Thankful for all the work he did to get our loan.

The Rate team had great communication and support throughout the mortgage process. Would highly recommend Tom and the team!

Jeff G.

Tom L and his team were easy to work with and kept us updated every step of the way. I will be recommending them to everyone

Benjamin M.

We love working with Tom! We trust him and he and his team make everything so easy for us!

Lisa P.

They went above and beyond to help me and answer all my questions

Edgar C.

Tom made me feel comfortable and the whole process was great

Hameed S.

Great service

Luis S.

No written review

Robert P.

I've worked with Tom's team several times now and know how efficient they are consistently. And what deep expertise they have in helping to get a mortgage to the finish line.

Carrie W.

Use company several times

Jason I.

Very efficient and great communications from Mortgage Officer to processing, closing and funding dept. Tom Levelle has a great team.

Haejin K.

Tom and team are the best

Jeffrey G.

Easy and quick mortgage process

Sudhashri J.

They know what they are doing and getting things done the right way and quick!

Radek J.

the team that has helped me close and refi multiple times are always on their game. They’re very knowledgeable and always provide exceptional customer service

Nicholas P.

Tom Lavallee and team were extremely easy to work with, very efficient, and helpful.

We have done many re-fi’s with Tom’s team and they have all gone smooth, on time, and fast. Good communication, support, and professionalism. Highly recommend!

We have done many re-fi’s with Tom’s team. They have all gone smooth, fast, and as planned. They are professional, helpful, and easy to work with.

Terry T.

Great service and prompt responses. I would highly recommend Tom.

Tom and his team supported us through the whole mortgage transfer process very well. He provided step by step guidance and ensured the communications to other parties. I wish he could have provided better rate but overall he has earned his credibility and reliability by providing a smooth experience to us.

Tom's team did a great job with my recent mortgage application. They were detailed, fast and provided the best rate in the market. Very friendly team and was always available when you had questions.

RanjithKumar B.View on Google

Tom and his team communicated clearly and I could carry on with work as usual while buying a house.

There is no one better than Tom in the mortgage and refinance world. We trust him implicitly and he and his team make everything so easy for us. We have saved thousands working with him over our 12 refis. Wouldn’t work with anyone else!

Always so great working with Tom. Fast, reliable, seamless experience always. Always available via phone call and text. Great service, 5 stars!

Great service

Paul P.

Tom’s team is the best.

David P.

The experience with Guaranteed Rate kept me informed and feeling taken care of on the daily.

Mehul P.

No issues smooth transition

Hameed S.

Tom and his team is just amazing to work with and they understand the customer and customers needs along with sense of urgency. The whole team worked from 8th Dec to close a complex loan in 30 calendar days with holidays, is just exceptional. They were details and forecasting the ask/needs so that I was well prepared to produce the documents or information.

Rajeev K.

Tom made the process so smooth.

Prathmesh S.

I trust in what they do and carry on with them with confidence

Leticia F.
Equal Housing LenderEQUAL HOUSINGLENDER
Copyright © 2026 Guaranteed Rate, Inc. D/B/A Rate. All rights reserved. NMLS License #2611 - For licensing information, go to: www.nmlsconsumeraccess.org
 Arizona Mortgage Banker License #0907078
 3940 N. Ravenswood Ave Chicago, IL 60613 Operating as Guaranteed Rate, Inc. in New York.
 The company name, Guaranteed Rate, should not suggest to a consumer that Guaranteed Rate provides an interest rate guaranteed prior to an interest lock. Applicants are subject to credit and underwriting approval. Restrictions apply. All information is provided for informational use only and should not be considered financial advice.

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