Producing Partnership Branch Manager · NMLS# 11401
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Based on 160 star reviews
Based on 182 reviews
Ratings include all 182 reviews. Reviews collected directly from clients are shown only with their permission.
Russ was very informative and kind. He made the process go smoothly and every time we had a question, he was prompt in responding. I would recommend Russ to anyone I know and trust that he would take great care of them throughout the home-buying process.
Russ was great to work with. He took the time to explain everything about the process in detail. We felt well-informed and supported throughout the loan process!
Great job! My loan process was very positive. I really enjoyed working with Russ and the team. All my questions were answered in a timely manner they made it seem really easy explaining everything as we went along.
Russ and team were great to work with. They made a complicated process pretty easy. The only feedback that I would share for improvement, would be for the client/borrower to receive a heads up before the email is sent with prompts the need to share banking information. It came from a different email address than the other requests for information, so I was unsure of its legitimacy. With all the scams going on, it would have felt safer to respond (and I would not have had to call to confirm its legitimacy) if I had just received a heads up call or even a text letting me know to expect the request and details of who the sender would be. Otherwise, everything went great. I very much appreciate their attentiveness. Thank you.
Russ was great and so easy to works with! He is a fantastic communicator and we appreciate all his help!
Thank you to the whole team for helping me buy my first home!! You all were attentive and quick with responses. I appreciate all you did!
Russ is a wonderful, caring person who makes this process easy. Stop looking, you found the best.
My wife and I had a fantastic home buying experience with Russ by our side! He does an excellent job explaining every step of the process, making sure you are comfortable with it all, and ultimately making the buying process easy. Strongly recommend!
Russell Gerry was extremely knowledgeable and kind. We would recommend him to anyone looking for an exceptional lending experience.
Very professional, warm, competent. Russ kept me informed each step of the way. This is the third loan he has done for us in the past nine years. We always recommend him and his team to our friends and family.
You can always count on them and their team. They helped us in so many ways.
Russell has been a breeze with everything he has done. Hands down amazing and highly recommend !
I cannot say enough great things about Russ and his team! From the beginning, he was attentive, patient and thorough, making sure me and my husband understood each step of the lending process and what would work best for us. Buying our first home could have been overwhelming, but Russ’ personalized approach to finance made us feel reassured every step of the way. Because of his help and guidance, we were able to step into our dream first home with ease and confidence in our investment.
Russ and his team were amazing! We didn’t have to worry about anything throughout our entire home buying process. They were extremely thorough and answered most of our questions before we even asked them. 10/10 would recommend!
I am extremely grateful for the work Russell Gerry did for my wife and me during our home-buying process. Working with Russell at Benchmark Mortgage was a completely different experience compared to dealing with a traditional bank. From the very beginning, he took the time to carefully explain every document, every step, and every detail so we fully understood what we were signing and why. Russell made sure there were no surprises at any point in the process. He answered every question we had, explained things we didn’t even know to ask about, and consistently went above and beyond to make sure we felt confident and informed. As first-time homebuyers, that level of guidance and transparency meant everything to us. Because of Russell, purchasing our first home was far easier and far less stressful than we ever expected. We were supported and comfortable knowing he was guiding us each step of the way. Additionally, he didn’t stop after we closed on the house. He continues to send me market updates on our home and even provided us with a box of moving supplies as a thoughtful courtesy gift. I cannot recommend Russell Gerry highly enough. If you are looking for a mortgage lender who genuinely cares and goes the extra mile, Russell is the person you want to work with.
Very pleased with Russ and the Gerry group. He was very helpful and went above and beyond. When we ran into issues from things out of our control he was quick to get it fixed
Russ is excellent. Always available, super knowledgeable and more importantly calm as a cucumber! :) Highly recommend this team.
Amazing experience from start to finish. Have been using The Gerry Group for over 10 years, and they know their stuff. Highly recommend!
Russ and his team were great to work with. Thank you for making this experience awesome!
Russ was a great help explaining the process and answering our questions. He is very personable snd a pleasure to work with.
No written review
Benchmark Mortgage - The Gerry Group was terrific with helping us on our mortgage. They made the process easy, while also being detailed. I trusted them to keep things moving along quickly, and they were always willing to get on the phone to talk through any questions. I knew exactly what was needed throughout every step of the process. I would use them again and recommend them to my family & friends.
Russ is the absolute best! He went above and beyond to ensure my husband and I understood every step of the lending process and that the remote purchase of our home went off without a hitch. Prior to purchasing, he ran multiple hypothetical price/down payment scenarios to assure we understood exactly what monthly payments would look like. He’s genuinely passionate about making the process transparent and stress free, which is a seemingly impossible task. We cannot recommend Russ enough!
We had the very best experience with Russ! He was always there to help in any way and answer questions no matter what time of day it was. I would refer everyone to Benchmark (especially with Russ) 1000 times over for a smooth easy transition to your new home. Thank you to everyone at Benchmark for being the best at what you do!
Russ is amazing! He explained everything every step of the way! There were absolutely zero surprises at closing! We will use Russ again for our mortgage needs!
We are so thankful for Russell through the home buying journey! He explained things in a way we could understand and was happy to answer our many questions. He was there from the beginning and continues to answer questions months after closing. Highly recommend using him for your mortgage needs!
Russ and his team simplified the process of buying our first home 10 years ago and again last month on our forever home. Thank you Russ, you are truly amazing and one of a kind !!
I can't recommend Russ Gerry and Benchmark Mortgage enough! Russ is like family to us. He takes the time to walk you through every step of the process and ensures you fully understand everything. We've worked with Russ twice now, and I wouldn't trust anyone else with our mortgage needs. His professionalism, knowledge, and care make all the difference. If you're looking for a reliable and dedicated mortgage professional, I highly recommend Russ Gerry at Benchmark Mortgage!
Russell made this process so easy from the very beginning. I would recommend him to everyone. He was even helpful when we initially were using a program he didn’t offer. He sent us multiple care packages as we approached closing and was always responsive to texts or phone calls. Could not be happier with the ease, support, and service Russell showed our family. I will absolutely use him and his team again.
My wife and I purchased our first house and Russ was our lender. It was a phenomenal experience to say the least! On day one, Russ sat us down and explained the house buying process from top to bottom and even went above and beyond to answer all our questions about future financial planning. Russ was very responsive to all our other questions throughout the home buying process as well as transparent. We had a less than stellar experience with a previous lender where we felt a bit taken advantage of and kept in the dark. Luckily that previous house fell through due to other circumstances and it sent us on a search to find a different realtor and lender who could meet our needs. With Russ, he actually wanted to help us and be honest throughout the process. Russ talked us through all our closing documents before the actual closing and it made for a stress free experience. I am thankful we chose Russ and his team because it made our home buying experience feel easy.
Russel and his team were incredibly helpful as we navigated the daunting task of buying a new home. Would definitely recommend Benchmark to all my friends and family, but especially new home owners who are unfamiliar with the process!
I went into purchasing my first home scared and confused, as I was not familiar with the process and did not know where to begin. Russ ensured us he would explain everything and we would understand the process by the time we left his office. While I wanted to understand, my mind was telling me to just hear it to grasp the basics and then do my own research to better understand when I get home – that is usually what I have to do. Not in this situation! Russ explained everything in the most simply terms, laid it all out, and walked through every step so we would know what to expect from that point until we signed our closing paperwork. Easiest process I have experienced and it was to purchase a HOME! Russ not only ensured we understood everything at the start, but also reached out during the process to provide updates. Not a single thing was overwhelming and I knew what was happening every step of the way!
Our new home process went off so smoothly. Clearly this was because Russell guided us through every step and left no doubt or questions on our side. He instantly put us at ease. No stress no worries. Eternally grateful.
Russ Gerry did a great job of explaining the whole mortgage process and was extremely patient in answering any questions I had.
No written review
Russ did an incredible job with our loan and guiding is through the process - we were first time home buyers and Russ made things very comfortable for us throughout the process. I really do not think it could have gone any smoother. He clearly worked with our best interest in mind and he's earned our trust for our next deal one day. Any questions we had along the way he was more than happy to answer them and did so quickly. Russ is the best - don't look any further!
Russ and team were nothing short of amazing. They explained things in detail and shared with us the timeline and steps ahead of time so we always knew what to expect. All questions were answered very timely and Russ always had a welcoming smile on his face. We will use him again. Thank Russ!!!
Great communication. Extremely knowledgeable with top notch service. Can’t ask for anything better!
My mortgage financing was seamless from start to finish. I can’t recommend Russ high enough. Will recommend him to everyone I know!
I was nervous going into this initial meeting because I did not want to waste Russ’ time and our time as I did not know when it would be a reasonable time for us to buy. But, this meeting is exactly what we needed and helped us get a much better understanding of where we are at financially with the home buying process and what to look for. We’re excited to work with Russ! Edit: We have now bought a home with Russ’ help and it could not have been more of a breeze. Russ answered any questions we had at any time of day and was SO patient with us throughout this process. Highly recommend!
Benchmark was so easy to work with, so helpful, easy to reach, and did an amazing job helping us purchase our new home! This was the first home my husband and I have purchased so we certainly needed some help throughout the process! Russell Gerry did an amazing job helping us and educating us so we felt prepared taking this step. Russell kept us informed and definitely had our best interest in mind making this a very positive experience. Very grateful!
Russ was absolutely amazing through this stressful process!!! He communicated so thoroughly and was ready to answer any questions we had.Thank you!
We couldn’t have asked for a better partner or advocate in Russ to help us to get through this very stressful process. He and his team exhibit the highest form of customer service I’ve ever seen. Thank you!
Highly recommend Benchmark Mortgage. This is third home we have used Russ. He has become a key part in our housing endeavors. Always a smooth easy process. The professionalism is outstanding.
Russell Gerry provided impeccable support throughout the home buying process, making sure we understood all of the fine print, providing updates, and walking us through the process step-by-step. He was always available for questions and worked around our schedules. I would highly recommend choosing The Gerry Group when you are ready to purchase your new home.
Truly amazing experience with these professionals. I'd heard great things from someone who'd went through the Gerry group with Russ for two different homes. The process was simple to understand and we felt so looked out for when buying our first home. I look forward to keeping in touch with this wonderful group and can't recommend them enough!
Russell was absolutely fantastic during the process of buying our first home and walked us through every step of the process in detail. We couldn't have asked for better help!
This was my first time buying a home. Russ was always on top of everything and quick to respond back when I had any questions (and there were plenty). He was the one aspect of our buying/selling process that we never had to worry about. Would highly recommend to anyone looking for a lender
Russell Gerry was great to work with during this process. He was always willing to provide that extra advice and explanations when needed. Good sound advised and would work with him again.
I am very happy with my choice to go with Russell Gerry and Benchmark Mortgage. First of all, Russ is probably one of the nicest, kindest person you will ever meet. I was referred to him by a friend and from the first meeting to the closing, he went out of his way to make each step in the process easy and understandable. He is extremely knowledgeable of the mortgage market and worked with me to get the best rates possible. When I experienced some personal hurdles, he offered different options for me and helped me find solutions! (Not to mention his patience with me when I was feeling a little overwhelmed!) Russell Gerry made the entire process seamless and easy. I highly recommend Mr. Gerry and the Gerry Group! He is Outstanding!