No written review
Juli M.
Reviews
Write a reviewNPS+8614 responses
Net Promoter Score
+86
Strongly recommended
Based on 14 NPS responses
Ratings include all 209 reviews. Reviews collected directly from clients are shown only with their permission.
No written review
Tara M.View on Google
I recently had the pleasure of working with Zahid Shiwani from Barakah Mortgage for my home purchase, and I am extremely satisfied with the experience. Zahid demonstrated a high level of professionalism, expertise, and dedication throughout the entire loan process. From the very beginning, he took the time to clearly explain all available financing options and guided me in selecting the best solution for my needs. His communication was consistent, transparent, and timely, which made a typically complex process feel smooth and stress-free. Zahid was always available to answer questions and ensured that every step—from pre-approval to closing—was handled efficiently. His attention to detail and commitment to delivering excellent service truly stood out. He worked diligently to secure competitive terms and kept everything on track, even under tight timelines. I had a very positive experience working with Zahid Shiwani and Barakah Mortgage. I would highly recommend his services to anyone looking for a knowledgeable, reliable, and trustworthy loan officer for their home purchase.
Waqas K.View on Google
No written review
Kira J.View on Google
I just did a refi with Chris Woods and his team and all went really well. I would recommend Chris and his team to anyone either buying a home or doing a refi!
Tom C.View on Google
I cannot say enough great things about Joy Singer Minoz, VP of Lending, and her incredible team—especially Priscilla Travis. From start to finish, their professionalism, expertise, and genuine care were outstanding. Joy leads with confidence and clarity, setting the tone for a team that truly goes above and beyond for their clients. Priscilla’s dedication and responsiveness were exceptional; she provided overwhelming support every step of the way and never hesitated to go the extra mile to ensure everything was handled smoothly. Their commitment, attention to detail, and willingness to help made the entire experience not just successful, but genuinely stress-free. I would highly recommend Joy, Priscilla, and the entire lending team to anyone looking for excellence and support you can truly rely on.
Tarreshea M.View on Google
No written review
ДианаView on Google
Trish and her team are fantastic! They were extremely helpful and responsive throughout our entire house buying process. We were grateful to have her help and would absolutely recommend!
Jason R.View on Google
I had a fantastic experience working with Phil Leaf at Guaranteed Rate. From the very beginning, Phil was professional, knowledgeable, and incredibly responsive. He guided me through every step of the loan process with patience and clarity, making what could have been a stressful experience feel smooth and easy. Phil took the time to answer all of my questions, explain my options, and ensure I felt confident in every decision. His attention to detail and commitment to excellent service truly stood out. If you’re looking for someone who genuinely cares and will work hard to get you the best outcome, I highly recommend Phil Leaf and the team at Guaranteed Rate. Thank you, Phil, for your outstanding support!
Rox A.View on Google
NICK MOORSE IS THE BEST, HE DID OUR MORTGAGE FOR A SECOND TIME (2020&2025). WE GOT OUR CLOSING IN LESS THAN A MONTH. WORLD CLASS SERVICE. EXPECT THE BEST BUT WORK AS A TEAM WITH HIM TO LESSEN STRESS AND FRUSTRATION. NICK IS A PROFESSIONAL AND HAVE A TEAM OF PROFESSIONALS. G.RATE IS THE BEST!
Juan D.View on Google
No written review
Hugo A.View on Google
Had a very smooth and good experience obtaining a mortgage. They provided a competitive rate and the team I worked with was transparent and professional throughout the process.
Christopher J.View on Google
Gaston Nguimatsa at Rate Lending was incredible to work with for the purchase of our home in Wise County Texas. Gaston was able to provide us with several different options that no other lender even offered. This along with competitive pricing and lending rate options including swift response time our questions and the upmost professionalism from Gaston and his team set him apart from all other past experiences that we’ve had. I can’t recommend him enough for any of our lending needs for us or our family members in the future. Thanks again Gaston and Maria.
Stacy M.View on Google
Trish lunadealva was my loan officer and she worked with me to help me get approved for my dream home! She partners with an outstanding Mortgage Processor named Ben and they make a great team! Their ability to solve problems stay optimistic and adapt to a client's situation is one of a kind. I recommend Rates to all my friends and family. Thank you Trish, Ben, and the hard working team at Rates!
Robert K.View on Google
Trish made the process so easy and helped clarify any questions I might have had. Ben & Alexis also did an amazing job, as well. This is such a dynamite team together to get the job done!!! Rate.con is my go-to lender any time I’ve closed on a home. Their rates are great and their teams are stellar!
Megan S.View on Google
The perfect Loan Officer you could ever ask for. Very detailed oriented and helps you thru the loan process all the way.
Noe A.View on Google
Jennifer was exceptional throughout the loan process which was straightforward. She was always available and very knowledgeable. It was a pleasure working with her.
Y M.View on Google
They offered the best rate and were able to close on time.
Navid M.View on Google
It’s an excellent experience to work with Trish. She is responsive, patient, professional and very kind to answer any questions about the loan process. The process was smooth and unexpectedly fast. Highly recommend the Rate.
Cher Y.View on Google
Gaston was professional from the first time we spoke to us closing on our property. He always answered the phone, despite working with so many clients. All of the intricacies of the closing process were well explained, and I wouldn't hesitate to recommend or work again with Gaston.
Derek K.View on Google
For someone who knows nothing about refinancing, Trish made me feel so comfortable and was able to explain the dumbest questions I had. She was super easy to get a hold of and communicative!
Cindy C.View on Google
No written review
Alan H.View on Google
I've worked with Guaranteed Rate for 3 homes and the process is always seamless. Thank you Wendy, Gaston and Souzy for all the guidance and answering the many questions I had. Always the best service!
Linda F.View on Google
Janette was absolutely relentless in getting the job done. She stayed on top of everything, kept the process moving, and made sure no detail was missed. If you want someone who will fight for you and make things happen, she’s the one you want in your corner!
Leanna M.View on Google
wonderful experience. Jennifer and her colleagues worked very hard and were very helpful with the entire process. super clear and easy to get done. i cant thank them enough.
TrentonView on Google
Trish and her team was a pleasure working with. I feel fortunate to have found Rate. Trish made sure I am aware of all the steps and guided me through the whole house buying process. She was patient enough to hear me and answer my questions. She made the process so smooth and got a final approval within 13 days, which was amazing. I will highly recommend Trish and her team from Rate. Thanks
Biraja D.View on Google
Working with Jason at Rate was the highlight of my home buying experience (other than the house itself)! He was incredibly helpful, accessible and knowledgeable. He explained each step in a way that was easy for me to understand as a first-time home buyer, and gave extra time to ensure I had no confusion or questions. He moved the process along quickly to help get our loan approved in recored-time to ensure we got the home of our dreams! I cannot say enough good things about Jason Harris and his team at Rate.
Nicole E.View on Google
They made refinancing incredibly straightforward and stress-free. The team was attentive, transparent, and helped secure a great rate. Highly recommended
ssimmons86View on Google
Second time using Guaranteed Rate.....great team work, communication and getting the loan processed 10 days early. Highly recommend
Candy J.View on Google
We had an extremely tricky mortgage process that took longer than anticipated. Gaston Nguimatsa was with us every step of the way and went above and beyond to make this process work for us. We are beyond grateful to him and the team at Rate Mortgage and would highly recommend them to anyone!
Jennifer T.View on Google
Guaranteed Rate, its well designed app, so friendly, easy to upload any kinds of documents, and follow step by step of my application. Great experience. Thank you.
Hesamedine G.View on Google
Hajir is very knowledgable about different available loan options; patiently answers all of your questions and walk you through loan application process step by step. His expert team also went above and beyond in making a fast closing process a piece of cake. I was so lucky to have them on board. Thank you!
Maryam H.View on Google
We recently had the pleasure of working with Hajir Nejati to finance our first home, and we couldn’t be happier with the experience. From start to finish, their team provided exceptional service, guiding us through each step of the mortgage process with professionalism and expertise. They took the time to explain all our options clearly, ensuring we made informed decisions that fit our needs. The communication was top-notch; we always felt supported and well-informed. Their attention to detail and commitment to finding the best possible rates and terms for us made a significant difference. We truly felt like a priority throughout the entire process. Thanks to Guaranteed Rate, we’re now enjoying our new home with confidence, knowing we had the best possible support in securing our mortgage. We highly recommend their services to anyone looking for a reliable and knowledgeable mortgage partner.
Mehdi H.View on Google
As a first time home buyer, I had an exceptional experience working with Hajir and his team. What I appreciated the most was the fact that Hajir took the time to educate me and walk me through many options to find me a solution that works for my portfolio the best. Along the way I always felt that my priorities mattered to Hajir. I really appreciate Hajir and highly recommend him.
Mo M.View on Google
This is our 3rd time having the pleasure of working with Hajir Nehati and team to purchase our second home. From start to finish, it was an absolute pleasure! From our initial conversations and throughout the whole process, Hajir and Anna were professional, patient and They were highly knowledgeable about the local market and made sure I always felt like a priority. Thank you Hajir & team
Farnaz O.View on Google
My wife and I had an exceptional experience working with John Kelly from Guaranteed Rate for our recent home purchase. From the very beginning, John acted as a trusted confidant, going above and beyond to ensure we had a smooth and stress-free lending process. Months before we were ready to buy, John took the time to walk us through the entire process, providing valuable insights and setting realistic expectations. He gave us a quick snapshot of what we could potentially be approved for based on our basic financial information, which helped us plan and prepare for our home search. Throughout the lending process, John and his team were incredibly efficient, kind, and attentive. They were able to adapt quickly when last-minute negotiations changed some of our lending numbers, working diligently to accommodate our early closing date. What set John apart was his personal touch. He sent daily updates via text, keeping us informed about the progress of our loan and always making sure we had everything we needed. His commitment to communication and transparency made us feel supported and confident every step of the way. We cannot recommend John and his team at Guaranteed Rate enough. Their expertise, dedication, and genuine care for their clients made our home buying experience truly remarkable. If you're looking for a lender who will go the extra mile and treat you like a valued partner, look no further than John at Guaranteed Rate.
Ryan Y.View on Google
No written review
Sam S.View on Google
Shaun and his team were phenomenal. Extremely knowledgeable and very helpful. Shaun went out of his way to help me several times complete the docs. More importantly he answered his phone every time I called and that's amazing 👏
mike P.View on Google
Kara and her team are nothing short of amazing! I switched lenders at the last minute and they made it happen. They were organized, responsive and pleasant to work with during the entire process. Kara and her team exhibited integrity and were a pleasure to work with. I would highly recommend them.
Tiffany S.View on Google
No written review
Aarti U.View on Google
Kara Rozanski is a true rockstar lender- this was our 3rd loan with her, and as entrepreneurs we have complicated finances and a difficult file. She’s always closed our loans successfully, even where other lenders we’ve worked with have failed. Can’t recommend Kara highly enough!
Michael H.View on Google
David Humbert and his team were absolutely invincible! As first time home buyers, they answered all of our questions and the process was completely smooth. Thank you!
Taylor S.View on Google
Kara and her team were very responsive from the very beginning and was there to answer all my questions as a first time home buyer. They worked very efficiently and were always on top of everything which helped me a lot as I had needed to close in about 2 weeks. If anything, I would suggest you just start with an initial call and interview them to see if they're the right fit for you.
Patrick T.View on Google
Great experience with Kara and her team
Wade B.View on Google
Micheal “Skip” Felish really went to bat for us — he was extremely responsive, even on the weekends and at nights, getting us a new pre-approval letter on short notice for a competitive house with a very tight offer deadline. His vast knowledge of different loan types got us the best available option, which I think is the main reason our offer was chosen over a similar strong offer. We were clear to close in under 30 days. Micheal and his team were extremely transparent the entire process; You can tell he's truly "relationship" focused, rather than treating you like just another transaction. The loan origination, underwriting and other fees were either waived or were very reasonable. The rate was better than 4 other major lenders. If we had gone with any other lender, I think we would have missed out on our perfect house.
Jon K.View on Google
I had some weird things pop up on my mortgage that i needed help understanding, so i stopped by here to get some clarification. The people here were so insanely helpful and nice. It's nice knowing i can get this level of care from a large company. Thank you!
M V.View on Google
We have worked with Kevin Gillis and his team many times and cannot recommend them enough! They answer all of our emails and calls quickly and always make sure to explain what they will need and when they will need it, which is important when you are making the biggest purchase of your life.
Susan K.View on Google
Had no clue what i was doing and they made it very easy for me
Brendan B.View on Google
Working with Luke Wroten was such a pleasure. We were able to secure home mortgage and closing in about 3 weeks and the whole process was smooth and timely. Thank you Gauranteed Rate.
Mohammad Y.View on Google
I had a great experience with loan officer Maria from Massachusetts. She has excellent customer service and was with me through the entire process. I wish GR locked rates as early as others but I went with them anyways because Maria was great to work with.
Mariame S.View on Google