Chris Riffle

This was the easiest process and such a great experience. Seriously it was so stress free and such an enjoyable experience. We are so glad we went with KB! Everyone that we worked with was great!!!!

Chris Riffle was amazing very helpful with whole process and his counter partner Shanel was amazing with paperwork process made so easy and painless

5 stars isn't enough! The process was simple, Chris was very helpful and attentive. His professionalism is unmatched. He was always available and thoroughly answered all my questions. The whole team was amazing and effectively made home buying possible. Perfect! Perfect! Perfect!

Constant communication, quick to respond to my questions, and fully addressed my questions. Took the time to make sure I fully understood everything.

Chris is very knowledgeable, kept us well informed, checked in with us on a weekly basis to see if we had any questions or concerns, was very kind and considerate. I would highly recommend Chris to anyone. We have truly enjoyed working with him.

Extremely knowledgeable, kept us informed, checked in with us on a weekly basis to see if we had any questions or concerns, Chis is very kind and knowledgeable we would highly recommend Chris to anyone. We enjoyed working with Chris advice and knowledge expertise..

Chris's response and advice are on point

Chris is very helpful to provide us with useful information and make the home loan process go smoothly.

Chris was always very helpful and kind, he is a great communicator and also very good at problem solving. He was able to come up with solutions and he spoke very clearly to where the expectations were very clear! Thank you Chris!

Excellent loans officer

Was willing to share good knowledge and advice, as well as help us get what was best for us even when rates were doing crazy things

Chris was very communicative with us during the lead up to closing and answered all our questions. Our biggest struggle was the last week of closing and feeling like we had to reach out for information and confirmation that they had everything they needed. This was a bigger issue with our escrow officer, Brittany, and loan officer, Shanel, who did not respond to our issues in a timely enough matter. We know a family matter had arise with Shanel, but her step in, Kiera, was not communicative. This made the last week before closing incredibly stressful as we had to panic to provide additional info. The underwriting process was also left to the last business day before closing which again, resulted in more stress and needing to quickly provide information. We also had to ask questions multiple times and would have one question answered, but ignore the remaining questions. To be clear, Chris was VERY responsive throughout ALL this. He often stepped in and answered questions that others did not. He would follow up via text to make sure we saw his time sensitive emails. Chris was great, truly. Our issues were with other people dropping the ball and making our lives, and we assume, Chris', harder.

Chris was very helpful in explaining all my options and giving guidance during the process.

Chris stayed in touch over the entire 10 months it took to complete our build. He answered all our questions and helped us make the best decisions for financing. We Will strongly recommend him.

Our house took 10 months to complete and Chris was in communication every week. Always quick response times and always complete, clear answers. Chris is the very best!

Chris was always there throughout the entire process. So happy we had his input and sage advice!

Chris was always available to answer our questions and provide guidance. He's extremely knowledgeable and a terrific steward through the formal processes and adjacent issues that have major impacts on the entire home-purchasing trek. He provided prompt and specific task breakdowns as well as a great general view of how all the pieces fit together even as we encountered delays and rerouting. He's on top of things!

Chris made our experience so much easier than it could have been. We had issues with our previous home selling and Chris was able to talk through different scenarios and options with us and always took the time when we had questions.

Chris was wonderful and kept us informed every step of the way!

Chris was great to work with in every regard!

Chris explained every detail of the loan process and was very patient with all of our questions. He also was a very nice person and easy to talk with. We enjoyed working with him.

Easy communication from all parties involved with the purchase and completion of our home. In a time where it is difficult to purchase due to economic climate, Chris made things easily understood and accommodated any major concerns we had.

Very responsive to inquiries. Made process easy.

Consistency with communication!

Chris is terrific! Definitely checked in with me about my loan and let me feel very well taken care of!!!

KB not only built amazing homes, but they were great to work with on the lending side!

Chris was always responsive, patient, professional, cheerful and kind! I couldn't have asked for a better experience!

Very responsive and informative.

Courtesy, reliability, and so efficient

Chris was always communicating with us as things changed. He always provided clear information and answered all of my questions to feel confident as we made our mortgage decision

The KB team kept in constant contact with us during the entire building process.

Great customer services, attention to the details, patience, and knowledge are some of the words that describe my experience with Chris.

Chris went above and beyond to ensure my loan process was easy and I got the best rate!

Chris has always been on top of things from day 1! He made the paperwork process smooth and simple. He was informative and quick to respond to any questions we had. It was great meeting Chris at closing and we wish him all the best.

He was very easy to talk to and get a hold of. Any questions I had he got answers in a timely manner

Chris is personable, thorough and diligent in getting everything pulled together. One of the best!

Chris was very responsive and also patient when there were items that took longer to submit. In one instance, ten days before our closing , there was a request from underwriters for Joe’s first paystub from Jefferson County which we could not provide. There was a sense of urgency in getting this request resolved and Chris responded immediately and issue the potential crisis was averted.

Chris was extremely responsive. Even nights and weekends!

Chris was a pleasure to work with. He connected with us weekly for almost 1-year to ensure that we were understood everything associated with our loan and the lending process.

Everything was great.

We had lots of communication with Chris. I felt we were kept "in the know" at all times. He was professional, friendly, prompt and proactive.

Chris was a pleasure to work with.

Chris answered all of our questions with care and consideration. He was also very knowledgeable about the financial side of the home buying process and always let us know what was happening and the anticipated next steps. A pleasure to work with!

Chris was attentive to our needs, explained the process and expectations and was very pleasant to work with. He answered all of our questions promptly and professionally. Highly recommend Chris!

Chris is a great guy. Thanks so much

I loved working with Chris from the moment I met him. He was full of knowledge about rates, contract terms and KB, etc. He always had answers to my questions and was patient until I understood! He was very responsive every time I reached out and I felt like I had his undivided attention each time we spoke. He's a good one!

Chris was always willing to explain all facets of getting a mortgage with KB Homes. He was patient with my questions and I felt he was looking out for my best interests too. I had confidence I was choosing a good mortgage company because of Chris. Shanel Breaux was also very helpful and friendly as I gathered the final documents to complete my mortgage. I would recommend them both highly.

Chris was very professional and proactive throughout our experience.

Chris was proactive, knowledgeable and personable. A pleasure to work with on our new home loan.

Chris was great about getting back to us whenever we had questions, and would call to check in periodically to see how we were doing. It was also nice to meet him officially during the closing process. It was great that he was there.