Matt was awesome. He very quickly was able to update my pre approval letter from 7 months prior in order for us to make an offer 1 day after the house was showing. Then, he beat our best loan offer by getting us $8k in grant money. He stuck with us through 5 months of probate and did not try to sell us on expensive relooks. When we were finally able to close, Matt still got us the $8k in grants and beat our other rate offers. Michelle also did a great job and was very timely with our underwriting.
KKathryn D.
Matt Carr and Michelle Lim did their absolute best going above and beyond to get my loan going and closing in just a few weeks.
AAllan N.
Matt Carr was so helpful and a great person to work with.
TTaylor G.
My mortgage professional was wonderful to work with.
NNathan P.
I had great relationship with the staff I dealt with at guaranteed rate
MMelude S.
GRI was very quick and easy to work with and provided the best rate around.
EEmanuel C.
Great communication throughout the process, easy to work with
JJessica B.
Matt was very helpful, informative, and communicative throughout the entire process.
BBrian C.
Responsive, able to close quickly
JJames E.
Excellent help in all facets of the loan acquring process.
MMohammed S.
Cordial and professional reps and very responsive
XXimena S.
Excellent rates responsive people. Only not a 10 due to confusing expectations and needing to repeat myself in communications.
MMegan K.
Matt and Michelle were amazing through the process. Michelle called for every change and walked through the changes. Only improvement would be a better breakdown and walkthrough to loan amount and changes. I didn’t get a phone call initially stating that I had to change my down payment amount as well as borrowing amount and origination fee.
AAnae J.
Had the lowest rate and was easy to get a hold of when needed.
SStanislav S.
Perfect delivery. Amazing systems and user experience.
CChad D.
It was almost a perfect customer experience, great team, fast communication, the only -1 is because I wished there was more guidance/advising on the loan officer's end. He didn't provide info on types of loan products and which one would be most appropriate for my needs, I had to do some guess work.
AAgape D.
Guaranteed Rate was very easy to work with and delivered on their promise of a quick close.
NNyrone H.
The overall experience was great. There were quite a few lapses in communication though.
CChloe M.
Just great from beginning to end!
KKarin S.
Customer service and how easy was to complete the closing.
HHomar L.
