They worked well with me even tho I didn’t understand and Ben miliam made sure to make it as clear as possible so I could understand what was going on

Reviews
Write a reviewExceptional rating
Based on 32 star reviews
Loved by clients
Based on 39 reviews
Ratings include all 39 reviews. Reviews collected directly from clients are shown only with their permission.
Ben and his team are great
I had the smoothest experience ever. I had heard that closing on a loan was a headache, but my personal experience was nothing but smooth and easy with Guaranteed Rate.
Ben and his team were always prompt to answer any questions.
Ben and his team from Rate were extremely pleasant to work with. Answered all our questions and concerns with no hesitation. I’d use Rate without hesitation!!!
Awesome communication from Ben and his team. Ben in particular was in contact the entire time and wasn't just passed off to his "support team". He generally made every effort to make sure we explored all options and spent valuable time explaining anything that was a little more complex to make better decisions. This is why I've used rate for 3 home loans.
You team was very responsive, fast and easy process, competitive rates. Your team communicated very well.
No written review
Ben Milam was extremely helpful in explaining all of our options and getting us the best rate.
I used Guarantees Rate in the past and Ben Milam is the best!!
The stayed in communication at all times. Made the process seamless. Gave options along the way.
Because of Ben Milam
Ben Milam is great to work with. He is patient and willing to walk through the various scenarios and answer any questions.
Because for the most part they were on point in the process.
Very professional staff made the entire process easy.
The team is proactive and responsive
They offer great assistance
Ben and Georgann were amazing with outstanding performances
Excellent and competent staff, easy to work with, respectful, prompt. Really a pleasure.
Ben Milam goes above and beyond to provide excellent service. He is always in top of everything
From beginning to end, the process was seamless with Guaranteed. As first time home buyers, we felt taken care of and less stressed about the whole home buying process.
Good engagement through the process
The CX was outstanding. Very responsive team from getting suggestions on rates to information requests. Top notch effort.
I have purchased three homes, and the "loan" portion has always been the most time-consuming and stressful part of the process, but not this time. I knew exactly what was needed, and they kept me informed about where we were in the process every step of the way. Plus, the team was so positive - talk about top-notch customer service. The loan piece was the easiest part of the entire home-buying process. Ben, Marnie, and crew - You are all EXCEPTIONAL!
Ben has helped us close on 3 houses and has been exceptional through the process.
Ben was fantastic and answered all of our questions. It was a smooth process.
Service was impeccable - start to finish
