Ratings include all 54 reviews. Reviews collected directly from clients are shown only with their permission.
I had a wonderful experience working with Erica Simpson. She was extremely helpful, patient, and knowledgeable throughout the entire home loan process. She took the time to explain everything, answer all my questions, and guide me every step of the way. She went above and beyond to make the process smooth and stress-free. I truly appreciate all her help and would highly recommend her to anyone looking for a lender.
Response from Owner
Aww, thank you so much! ❤️ It truly warms my heart to know that I made a difference in your homebuying journey. Helping people achieve homeownership is something I genuinely love, and having your trust means the world to me. I'm so happy I got to be part of your journey. Enjoy every moment in your new home, and don't be a stranger!
Erica and her team with Rate took great care of me. They walked me through the mortgage process and kept me informed throughout. The concierge team is amazing and helped me to feel confident with next steps after closing.
Response from Owner
Thank you so much for your kind words! It was truly a pleasure being part of your homeownership journey. I'm so happy my team made the experience a great one! Remember, we're always here for you, even after closing. Wishing you lots of happiness and wonderful memories in your new home!
Erica did an exceptional job getting my home closed! Her communication was excellent from start to finish, and she made sure everything stayed on track for a smooth closing. She exceeded expectations by delivering a clear to close weeks ahead of schedule. Professional, responsive, and great to work with. I highly recommend Erica!
Response from Owner
Thank you so much for trusting me! You could have chosen any loan officer, but you chose me—your favorite! 😊 I truly appreciate the opportunity and your kind words. It was a pleasure working with you, and I'm so happy we exceeded your expectations. Congratulations again!
Erica provides excellent service. She helps you understand the total process and all the costs. She made the whole home buying process of getting a mortgage so simple. I couldn’t believe it! She’s the best in the business.
Response from Owner
Thank you so much for trusting me with your homeownership journey! I'm so glad everything came together, from finding the right home to making the mortgage process easy to understand. It was truly a pleasure helping you, and I appreciate your confidence in me. Wishing you many happy memories in your new home!
When you're looking for someone who really knows their way around lending, Erica Simpson is absolutely your go-to person. She brings a fantastic combination of qualifications, deep knowledge, and impressive efficiency to everything she does. What really sets Erica apart is her professionalism, reliability, and genuinely warm personality—she's simply a wonderful person to work with. I'd confidently say she's among the very best in the industry. You can count on Erica to deliver results and get the job done right.
Response from Owner
Wow, thank you for such kind words! It truly means a lot to have my experience and passion for what I do recognized. I appreciate your confidence in me and, most importantly, the relationship we've built. Thank you for your support!
She went above and beyond she helped me every step of the way and networking to make other decisions super easy definitely will be calling her for all my future endeavors
Response from Owner
It was such a pleasure working with you! I'm so happy I could help make things easier and connect you with the right people along the way. Thank you for trusting me! I look forward to helping you with whatever comes next!
I did business with Erica and she was perfect! Made the whole experience worth having. Put up with my millions of questions and uncertainty lol. I definitely recommend doing business with her.
Response from Owner
Thank you for your kind words. This is a major purchase and you have every right to ask questions. I'm glad I could be apart of your homeownership journey. Congratulations again
Erica Simpson provides excellent customer service. She is experienced and knowledgeable about the Mortgage industry. Thank you for your support and assistance in the purchase of my home.
Team RATE is the best.
Thank you
Response from Owner
Thank you so much! It was an honor to be part of such an important milestone. I'm so happy we could help make homeownership a reality for you! Team Rate and I truly appreciate your trust. Enjoy your beautiful new home!
I gave Guaranteed Rate that rating because of there knowledge in handling home buying.
PPatricia P.
I am please to say that I am now a home owner. Thanks to Erica Simpson and all the hard work she put in to help make it happen. With in three weeks time she was able to get me from application to close. Thank you Erica and the rest of the Rate team for working together and making my life as a home owner a reality.
Working with Erica was an absolute dream. She helped me close on my condo in less than 15 days, which is truly incredible!! She was always readily available-whether by text or call, no matter the time-and worked diligently to crunch numbers, think outside the box, and advocate for the outcome I wanted. Thanks to her hard work and expertise, she successfully secured my mortgage. Her entire team was equally amazing. They guided me through what could have been a complicated and overwhelming process and made me feel confident in the process. I would highly recommend this team!
Working with Erica was an absolute dream. She helped me close on my condo in less than 15 days, which is truly incredible!! She was always readily available-whether by text or call, no matter the time-and worked diligently to crunch numbers, think outside the box, and advocate for the outcome I wanted. Thanks to her hard work and expertise, she successfully secured my mortgage. Her entire team was equally amazing. They guided me through what could have been a complicated and overwhelming process and made me feel confident in the process. I would highly recommend this team!
NNichelle H.
During my first home-buying process, Erica was amazing. She helped me through every step and was always available. I'm so grateful for her; there were so many things I was confused about. She had no problem with walking me through it. Thank you, Erica. I greatly appreciate it.
Erica Simpson is the lender you want to work with. My loan was complicated and she did everything to make it feel simple and she was there every step of the way. Would highly recommend.
Miss Erica and her team are wonderful and helped us find our first new home! She is very focused and will communicate with you at any time of day or night. Would definitely recommend rate.com and her to anyone looking to purchase a home.
Working with Erica Simpson was the blessing we needed in this homebuying journey. She treated us like a priority, never just a file. She guided us through each step, even answering late night texts when she didn’t have to and breaking down complicated details so we always felt confident. When things got stressful, Erica stayed steady, advocated for us, and kept everything moving. She communicated clearly with our lender and title team, watched the timelines closely, and celebrated our win right alongside us. Because of Erica’s knowledge, kindness, and relentless follow through, we’re holding keys to our new home. We’re forever grateful!! If you’re buying a home call Erica! Her knowledge and professionalism is unmatched!!
Working with Erica Simpson was the blessing we needed in this homebuying journey. She treated us like a priority, never just a file. She guided us through each step, even answering late night texts when she didn’t have to and breaking down complicated details so we always felt confident. When things got stressful, Erica stayed steady, advocated for us, and kept everything moving. She communicated clearly with our lender and title team, watched the timelines closely, and celebrated our win right alongside us. Because of Erica’s knowledge, kindness, and relentless follow through, we’re holding keys to our new home. We’re forever grateful!! If you’re buying a home call Erica! Her knowledge and professionalism is unmatched!!
DDelonn S.
They work fast and efficiently. No complaints. Would recommend to anyone looking to purchase a home.
As a first time homebuyer she walked me through the full process and checked up often to make sure my home buying process was smooth and make sure I was informed on the full process, she also gave me options and didn't just assume or sell me on something, a great lender to work with
Thank you so much Erica Simpson for all you did, this was most definitely stressful and a bit difficult but you managed to work it out and get us in our home. You continued to say “We closing” all the way through the process even when it looked like we weren’t. We appreciate you tremendously. I would highly suggest Erica to anyone looking to get a home loan. She even helped in areas outside her expertise. Erica is truly a blessing
The process was a bumpy road but Ms. Simpson did a great job of navigating me through and getting us to the finish line.
AAlicia B.
Because I didn't follow the right set to receive the loan. But my agent erica helped me worked through it and help me make the proper corrections and the i was able to purchase my home without her i would not be a home owner today. Thank you Erica.
CCynthia B.
Guaranteed Rate was available knowledgeable and gave us the best rate available
WWilliam W.
They were fantastic and fast. Erica was perfect
CCraig S.
I was blessed to have a wonderful TEAM of Professional who is gifted in helping people. There is no other way then word of mouth when net working.
CCassandra M.
I really appreciate how Erica Simpson helped me. I would definitely recommend anybody going to her!
Erica is the absolute best!!!! I have no complaints at all. Even though she didn’t know me my experience felt very personable. I would choose her again and again! She will not lead you in the wrong direction! Thank you again for everything!
Erica was an absolute pleasure to work with. As first-time homebuyers, we truly appreciated her patience, knowledge, and attentiveness throughout the entire process. She was always accessible, took the time to explain every step clearly, and made sure we felt confident in every decision. Thanks to Erica’s guidance and support, we successfully closed on our dream home — and we can’t thank her enough!
I highly recommend Guaranteed Rate to anyone who's looking to buy a home and or their home which you currently rent. I had Team of wonderful people ensuring that I will own my home. They work tremendously around the clock with any and all things that appear to look difficult. Ms. Tia (my agent) and Ms. Erica (my mortgage lender) and a whole host of other people. I will be Happier to provide any information if inquiry.
Very professional, worked really hard, explained step by step so that we stayed aware. It is very clear how you have been able to maintain success year after year!
TTracey B.
Our loan officer Greg and his team guided us well through the loan process. The web portal was also well-built to make the process easier.
CCaleb S.
Chris, Amber and Amy were all very easy to work with, knowledgeable about their business, made the process simple and got me set up for my closing without any issues.
