Kim Earls

Kim Earls and her team greatly assisted my family with our first home purchase. They were patient and on top of each step.

No written review

The team is great!

Because our mortgage rep Kim Earls was with us every step of the way, from the initial pre-approval to closing. She kept us updated on changing interest rates, our closing costs, and where we were at in the process along the way.

Friendly helpful agents

The process was smooth and easy with Kim. I will reuse Rate again if needed.

No written review

Victor and his team were very patient and worked with me to ensure that I get the best rate, down payment, and monthly payment that works best for me. They exhausted all programs that were beneficial for me. They put my needs first and worked with that. Because of them I was able to close early and get the rate and monthly mortgage payment that works best for me.

Victor and team were amazing! We felt so supported throughout the entire process. All our questions answered and Victor is extremely responsive. This is my second home purchase and I couldn’t have asked for a smoother process! Thank you!

Spectacular Servicing Professional, Proficient and Personable

Victor and his team did a great job

I cannot speak highly enough of my loan officer, Kim Earls, along with her dedicated team, including Marcie and others. Their expertise and unwavering support throughout the loan process have truly been exceptional. They took the time to understand my needs, provided clear guidance, and went above and beyond to ensure a smooth experience. I am incredibly grateful for their professionalism and commitment to helping me achieve my home purchase.

Kim and her team

It was truly an honor working with Victor and the team at Guaranteed Rate. I initially began the process with another company, but I didn’t feel comfortable moving forward with them. From the very beginning, Victor was incredibly supportive, professional, and informative. Even as interest rates fluctuated, he provided us with a sense of peace and confidence throughout the homebuying process. I’m so grateful for this experience and will be recommending Victor and Guaranteed Rate to all my friends.

Victor Wazen and the team did a great job of keeping me informed and ensuring I understood every step in the process.

Victor especially and the rest of the team were very responsive to my requests and worked hard in order to get the loan approved.

Professionalism

Kim and Marcie were knowledgeable and great to work with. With our new build and change in closing I could count on them to ensure our mortgage rates were secure.

Kim and her team made us at ease during the whole process. They were professionals with empathy.

It was a very smooth and quick experience. Any questions that I had were answered promptly.

Feb 13, 2025

Kim was so great to work with! She made the process of getting our mortgage on our first home so easy and she was so attentive to our questions. I would happily recommend Kim to anyone!

Victor was Great

Easy to work with, timely, very helpful associates, friendly atmosphere, convenient location, good rates

I recently had the pleasure of working with Guarantee Rate for my mortgage, and I couldn't be happier with the experience. The staff was always responsive and answered all my questions, making the entire loan process incredibly smooth. A special shout-out to Victor for his professionalism throughout the process. His expertise and dedication truly stood out. I highly recommend Guarantee Rate for their exceptional service and commitment to their clients.

Great, thorough, quick job!

Streamlined process; responsiveness, and professionalism

Good platform, easy application process, James Solimini was great to work with. I did want to note that the closing binder had multiple errors on it that were ultimately resolved but were inconvenient.

Victor was very informative and responsive

Great patience and customer service

The realtor Rodolfo Ochoa

Great customer service

I had a very difficult buyer buying my home and the guaranteed Rate team went above and beyond to make the deal happen. I would absolutely recommend this team to anyone.

Very quick and easy process

Smooth process, prompt responses whenever I had questions.

Great, knowledgeable, and friendly staff. Went out of their to answer any questions I had.

I loved working with the staff.

Victor and team were extremely professional. They took the time to explain the process every step of the way.

Exceptional Service and Support throughout the loan process.

Everyone l worked with was great.

This proved to be a swift yet thorough home loan process, and I'm grateful for the attention given to each of my questions. The detailed guidance on navigating the process as a new homeowner in Maryland, especially as a disabled veteran, was greatly appreciated. Excellent job, outstanding work—thank you for ensuring the smooth management of my loan.

Staff was friendly, progressional and quick to respond.

The Team was extremely consistent with each step of the process…keeping me informed and was there to ask questions that I had.

Very professional, helpful, understanding and great communication!

The lending team has been very helpful.

Your staffs I think are professionals.

I thought Victor gave me excellent customer service!! He made the process easy and seamless.

Everything went as explained from the beginning. Great communication and everyone was pleasant.

The whole teaming including Brian were wonderful

great service

Knowledgeable staff. Ease of process.