Michele Ballard

Oct 17, 2026

Michele and her team were the absolute best!!! Patient with questions, detailed with instructions, proactive in communication, and ensured I got the best rate and conditions possible for my loan.

Sep 13, 2026

If you are planning to buy a home or need to refinance to get cash out or just improve your interest rate, I strongly recommend Michele Ballard at Rate for all your mortgage lending needs in Tennessee, especially in the Greater Nashville/Middle Tennessee area. Michele is engaging and works really extremely hard to help her clients get to the closing table. I recommend her to every one of my real estate clients and friends. Michele is the kind of loan officer who comes to closing to celebrate with you if she is able to make it (which is a lot). The next time I need a home loan here in Wilson County, she will be my first and last call. I know that she's going to do what it takes to get to "yes." Michele has been lending for over 20 years now, so she's seen good, bad, and neutral real estate markets. There's no one I would rather consult about lending in our area. Be sure to follow her on FB and/or IG to see some great videos about current trends in the mortgage industry and real estate.

From day one we were always kept informed. Michelle and her team were always on it. Any question I had was answered immediately and they made sure I understood everything. I will make sure I recommend Michelle to everyone I know. You are very lucky to have Michelle and her team working for this company!!!

Everything was very easy from start to finish.

It was a seamless transaction

Smooth and painless transaction process

No written review

No written review

Very professional and quicj

Not sure exactly how someone could choose to use Guaranteed Rate over other home loan services.

Fast easy process

This was the easiest home buying process. Michelle is amazing at what she does!

No written review

Very easy smooth transaction

Easy fast and successful

Flawless transaction. Michele Ballard is a superstar.

Michele was quick to respond, very professional and knowledgeable. Made the process super easy.

Michele and team did an excellent job of a Cash Out ReFi of one property and a seamless purchase of another property. Could not be more pleased with them. Thanks very much and looking forward to doing this again soon. Take care and be blessed!

Great experience with Michelle. She was professional and extremely helpful

Good service. Quick processing. Unsure about rate competitiveness.

No written review

Great team to work with. They made the process quick and easy.

Michelle Ballard is awesome. Period. Very helpful. And she loves running the different scenarios to see how the money will work.

Our POC, Michelle was wonderful to work with. She was a great asset to us during the entire process, always keeping us up to date on how the loan was progressing. She was even nice enough to get the ball rolling while she was on vacation, which tells us that she really enjoys her work. She even showed up to our closing so we could meet in person. One of Michele’s coworkers, Jennifer was also extremely nice to work with. They made a trying experience much easier for us, which we greatly appreciated. Thank you!

Clear, great communications and timely follow up. Answered all my questions. I would go higher, but I'm still early in the process.

Very good customer service

Michelle was awesome to work with for my cash out refinance. She was easy to contact and kept things moving! Thanks for your help!

5 stars! Rate made buying my home quick and effortless. Outstanding communication, super professional team, and the process was fast and smooth from start to close. Highly recommend!

Michele Ballard was so amazing to work with! Being first time homebuyers was very stressful, but Michele made it as painless as possible.

Efficient process

GR made the whole experience easy and guided me through the whole process and I always felt I had someone to contact if I had any questions.

Michele was clear and efficient throughout the process. Everything happened on schedule.

Very friendly and professional team that expedited the process and made it easy to hit the finish line.

Michelle has made the home buying process very easy. She is always available to assist and goes above and beyond standard customer care. I hope to continue working with her long term.

Michele and her team is always great to work with. Michele is super helpful, always available and has the required information.

My agent was very prompt and informative and always there to help along the way.

Pleasant and easy to work with. The process was smooth.