Sapna goes above and beyond to help her clients out. She has taken calls past business hours, always responds immediately, and was just a joy to work with.

Reviews
Write a reviewExceptional rating
Based on 63 star reviews
Loved by clients
Based on 63 reviews
Ratings include all 63 reviews. Reviews collected directly from clients are shown only with their permission.
Sapna was outstanding and made the home loan process go easy, I highly recommend her; she’s very knowledgeable and helpful. Thank you Sapna ❤️
The team at the lending department at KB homes was very helpful in guiding me thru the home loan process.
Great experience everything fell in line
Excellent, She explained everything about my home Loan.
Sapna was very attentive, helpful and made our experience as painless as possible. She was very knowledgeable and gave us great advice on what we needed to do to make the process as smooth as possible. She was AWESOME!!
Sapna was fantastic every step of the way
I appreciated working with Sapna. Very professional and responsive. Thank you so much.
It make great us because she explain so very well about anythings
Good service
Sap a was great and answered all our questions, and was very supportive.
The experience was amazing. She was really helpful processing the loan, and also updated us loan information. She did very well 10/10 stars. Thank You.
She was very fast to respond. Always followed up. And very accommodating of our crazy schedule.
I had a great experience with Sapna. She was there the whole time to help me throughout and answer all the questions I had regarding my purchase. I really appreciate everything that Sapna has done for us
Very responsive
Sapna was helpful. She pushed us to close in a hurry and got us to our home. But KB lacks communication if I maybe very honest. The underwriter asked for paperwork that is non-existent. Title didn't know we were closing on the day we were suppose to close. The sales manager didn't know they didn't have enough brick for the house. I had to tell him they ran out of brick. All in all I love my house. And everybody worked hard to get us there. Some changes could be made, but the ppl involved did their part the hardest they could.
Sapna was awesome to work with and she has helped throughout the whole process
Communication and availability
Ms.Sapna helped us through out the paper work process along with Ms. Carolyn. There was no burden put on our shoulders because we always got the assistance we needed from them. Thank you for being there for us!
Kept me informed
She was very easy to talk to.
Always on time with response and very detailed explanations all through the event of the loan up to closing .
Sapna was patient, determined, and professional throughout the entire loan process. From start to finish she communicated the necessary information when it was needed.
Hello. First I’d like to start by giving everyone a big thank you for making this possible. Sapna was very helpful and went above and beyond to make sure I understood the buying process from start to finish. She truly is a great asset to KBHS and a pleasure to work with!
Sapna is always willing to share her knowledge so you will fully understand the process.
Sapna displayed high level of professionalism, courteousness, and tremendous support throughout the process of buying the house. She is very exemplary and made us feel at home The exprience was comfortable. Thank you.
Communication and the willingness to help.
Sapna was great to work with and is very knowledgeable at what she does you have a very valuable person on the team and I will recommend all of my friends to her because of the great work that she does because she goes above and beyond keep up the great work.
Sapna, excellent customer service! She gets you the information you need and and goes above and beyond. Always with a smile in her voice.
Great customer service.
Sapna was amazing. She was extremely helpful, and always answered/ responded asap. She communicated with us every week, and made our experience with Kb Homes a wonderful one!
Sapna really kept us updated regularly and also would check on us to so how everything was going and we really did appreciate that she made this experience really comforting
Sapna always stayed in consistent contact throughout the process of the house being constructed. Answered any and every question that we asked. She always let us know in advance what the next step in the process was and what was required of us.
Sapna went out of her way all the time to answer my questions in a very timely manner. She was very helpful and kind. I would easily recommend her to anyone I know.
Sapna was very informative & always kept us in the loop regarding the status of our loan.
Ms. Patel went above and beyond for us to help us achieve our goal of building our dream home. She was thorough, efficient, and we could not have been partnered with a better loan partner beside us on our journey. Very experienced, and she answered ALL of our questions with her exceptional expertise. Ms. Patel has been our home loan angel!!!! 12 STARS!!!!
Thank you so much for all your advised and your time!
Communication
Sapna was great and very helpful
Sapna was warm thoughtful and thorough the entire time
Sapna is kind and always made me feel like I was her only client. She always answered my calls, text or emails with in hours. At no time were my questions as a new home buyer a bother to her. I'm very grateful for how she really explained my process to me step by step so I was comfortable and know what to expect. She also was so excited for me and I greatly appreciate her! I couldn't be more grateful to have ended up with her as my loan officer.
Sapna was very knowledgeable and kept us with updates. Very great experience.
Very helpful and attentive, made the process very easy for myself; a first time home buyer.
Timeline Explanation of why documents are required
Ms. Patel went above and beyond to ensure that everything went well with our loan. She was very responsive and communicated with us throughout the entire the experience. We were treated with kindness and respect and for that we are thankful.
Ms. Sapna was very professional, answered and explained all of our concerns. Overall experience was great.
In every steps of the way, Sapna has been a wonderful and awesome Officer, her advice, concerne and timely response to providing solution at all times can not be overemphasized, she is indeed an incredible loan officer, more so I can't forget the other staffs at the back end Mr AJ the sales officer and Shannel Gonzalez the processor they are all wonderful and I give it to them.
Sapna made buying our first home a smooth and pleasant experience. She truly cares about her clients and will go to bat for them. She’s a great asset to KB
Sapna did a great job by engaging with us from the beginning and was always available, even a little after hours, to answer questions and clarify. She helped in many ways by engaging with the builder and loan processor to make sure we close the house in a timely manner. We had a great time working with her and will definitely recommend her to our friends! Thank you Sapna! Regards, Bala & Mahi
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